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Grand View Alzheimer's Special Care Center

4.7 ★★★★★ · 49 Google reviews · 6 photos
Assisted living facility · East Peoria, IL

Grand View Alzheimer's Special Care Center at a glance

Google reviewers rate Grand View Alzheimer's Special Care Center 4.7 out of 5 based on 49 reviews. Positive feedback highlights the facility's cleanliness, varied food, and structured daily activities designed specifically for memory care. Families frequently praise the staff's responsiveness, helpful tours, and compassionate approach to resident supervision. However, critical reviews allege insufficient supplies, untrained personnel, and inappropriate behavior toward residents, creating a stark contrast with the generally favorable experience described by most visitors.

  • Google rating: 4.7 out of 5 from 49 reviews (92% five-star).
  • Reviews on this page: 49 Google reviews (39 with written comments).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: August 29, 2026.
  • Service: Nursing Home serving East Peoria, Illinois.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.7
★★★★★
49 reviews on Google
5★45
4★0
3★0
2★0
1★4

Reviews from Google, shown as published (original wording, unedited).

Joyce Ihnken5 reviews
★★★★★

We began our journey at Grand View as a respite stay. We are now participating in their day program. We have found both of these stays to be a beneficial experience for our family. We feel confident that our loved one is being well cared for and supervised during his time there. The facility is clean and the staff is always helpful.

  • Price assessment: Great price
Response from the owner · 2 months ago

Thank you for the 5 stars! We're grateful for your trust in Grand View Alzheimer's Special Care Center and our team.

Review from Google · view on Google
Virgil HallLocal Guide · 10 reviews
★★★★★

Very family oriented, everyone is happy and always engaging in activities.

  • Price assessment: Great price
Response from the owner · 2 months ago

Thank you so much for these kind words. Our team works hard to make Grand View Alzheimer's Special Care Center Living feel like home, and it means a lot to hear that came through for you. We'll be sure to share this with the team!

Review from Google · view on Google
Mary Wenzel1 review
★★★★★

I have been looking for family members who are wanting to be together in memory care. The staff was wonderful and welcoming. I got to meet a couple residents too. Matt gave me the tour and answered all of my questions (usually before I got a chance to ask!) or concerns including visiting time, staffing and care questions. Of the assisted living-type memory care units, this has rocketed to the top of my list. Prices are clear and reasonable, being towards the lower end of memory care facilities I have toured so far. I am impressed with their approach to care with understanding of how dementia needs can be multifaceted. My family also loved the cookies chef made especially for them.

Response from the owner · 2 months ago

Thank you for the wonderful review! Our staff truly goes above and beyond, and we're so happy that came through in your experience. We'll be sure to let them know how much it meant to you!

Review from Google · view on Google
Megan Bresnan1 review
★★★★★

Matt provided an excellent tour of the center and shared helpful, insightful information. I now feel confident recommending this facility to anyone who may need care in the future.

Response from the owner · 5 months ago

Hello! We value your opinion and experience with us here at Grand View Alzheimer's Special Care Center. Thank you again for leaving a positive review, and we hope you share your positive experience with others!

Review from Google · view on Google
Matt McVey3 reviews
★★★★★

Grand View is truly one of a kind. As a standalone memory care community, everything they do is intentionally designed for individuals living with Alzheimer’s and dementia. From engaging daily activities that support cognitive and physical well-being to meaningful opportunities for social connection, you can feel the difference the moment you walk through the doors. The environment is warm, structured, and centered around dignity and purpose. It’s clear that this is not just a place to live, it’s a place where residents are truly supported and cared for in every way.

Response from the owner · 6 months ago

Hello! We value your opinion and experience with us here at Grand View Alzheimer's Special Care Center. Thank you again for leaving a positive review, and we hope you share your positive experience with others!

Review from Google · view on Google
natalie lanser1 review
★★★★★

This is one of many places we have experienced in central Illinois for my dad. It has far exceeded any other experience. The people really seem to know him and help him with daily life. He looks more like himself again and seems genuinely happy. Because of the help with daily activities and healthy habits we can focus more on spending time with him when we visit. Thank you Grand View!

Response from the owner · a year ago

Hello! We value your opinion and experience with us here at Grand View Alzheimer's Special Care Center. Thank you again for leaving a positive review, and we hope you share your positive experience with others!

Review from Google · view on Google
Christine Craft12 reviews
★★★★★

The moment I did my walk through to see if this was the place for my mom, I knew this was it. Calli was very pleasant, understanding, and she answered all my questions. I feel a huge weight lifted off of my shoulders knowing my mom will be in a place that will take good care of her.

Response from the owner · a year ago

Hello! We want to thank you for leaving a positive review with us. Here at Grand View Alzheimer's Special Care Center, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.

Review from Google · view on Google
MARILYNN ZAMARO1 review
★★★★★

Avoid this facility as a provider for your loved ones. As detailed from an inside source supplies are limited. Staff lacks proper bedside manner. Being rough with patients to the point that patients seek the support of newer staff to intervene. Lack of activities leave patients in an unstructured environment. Staff use foul language to the point that residents address the behavior. The culture is wildly immature in that they mock visitors and residents. Please reconsider placing loved ones in at this facility.

Response from the owner · a year ago

Hello, We take these allegations seriously and would encourage you to reach out to us directly so we can discuss the situation further. Please get in touch with us at (800) 254-9442 or [email protected] to provide more information.

Review from Google · view on Google
Carolyn Nunn9 reviews
★★★★★

My husband has been at Grandview for 20 months now. The facility provides a setting that feels homelike with a culture of caring and family like relationships with residents and staff. The facility is clean, the food varied, the schedule predictable with daily activities, meals, snacks snd quiet time with lots of. Big windows and natural light. It feels more firm-like than nursing home. . The caregiving staff truly cares for residents making them comfortable emotionally and physically. Communication about care is consistent and helpful. Our family feels supported in this decision for our loved one.

Response from the owner · a year ago

Hello! We value your opinion and experience with us here at Grand View Alzheimer's Special Care Center. Thank you again for leaving a positive review, and we hope you share your positive experience with others!

Review from Google · view on Google
Caryl Ashbaugh10 reviews
★★★★★

Calie and the team worked to make this transition easy for us. The facility is clean, the staff is friendly and caring and very involved with the residents. I would definitely recommend Grand View to families looking for Alzheimer care for their loved ones.

Response from the owner · a year ago

Hello! We want to thank you for leaving a positive review with us. Here at Grand View Alzheimer's Special Care Center, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.

Review from Google · view on Google

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