Garden center · Yuba City, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%67+42.6Reliability 28%65+18.4Replies to reviews 8%100+8.2Experts Score= 69Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 57 mulching servicesiPosition by Experts Score among all companies we track in this category. · better than 11%
4.6★★★★★244 Google reviews · 24 photos
78%five-star reviews
4.76★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Grange Co-op 4.6 out of 5 based on 244 reviews, with the owner responding to 92 percent of comments. Customers frequently praise the store for its knowledgeable and friendly staff, reasonable pricing, and wide selection of plants, animal feed, and hardware. The premises are often described as clean and organized with ample parking. However, low-star reviews highlight specific complaints regarding perceived rudeness from employees, aggressive loss prevention practices, and issues with return policies or product quality.
Google rating: 4.6 out of 5 from 244 reviews (78% five-star).
Reviews on this page: 244 Google reviews (140 with written comments, 5 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 30, 2026.
Service: Mulching Service serving Yuba City, California.
Data from Google, last updated November 1, 2026.
Score profile vs other mulching services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Grange Co-opMulching Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grange Co-op: 67/100 on this factor. Category median: 88.B
67
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grange Co-op: 65/100 on this factor. Category median: 83.B
65
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grange Co-op: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grange Co-op: 100/100 on this factor. Category median: 79.A
100
Bar = this company · dark tick = category median.
Star ratings
244 Google reviews we collected
4.6of 5
5 stars19178%
4 stars3514%
3 stars94%
2 stars10%
1 star83%
Praise vs complaints
Phrases our text analysis found in 140 written reviews
92%praise
Praise8692%
Complaints78%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude5660%
Price & value2426%
Quality & results78%
Would recommend33%
Speed & response22%
Honesty & trust11%
What customers talk about
We read 140 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Live grande co op,I go there to purchase all my plants,very friendly helpfully employees,a great place!”
“Hayden (manager) , Donita and Jennifer are extremely rude and they refused to honor their own return policy.”
“Kind and helpful employees with a large selection and reasonable pricing.”
“Too pricey”
“First time visiting Grange Co-OP, amazing experience!”
“…not how Management should act along with other friends who have had horrible treatment time and time again, but still shopped there because of my daug…”
“Highly recommended.”
“Quick and eazy in and out”
“Call in your large order for DRIVE THRU pick-up, and swing around the back for reliable loading.”
People customers mention
Depot3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
WWilliamLocal Guide · 90 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Live grande co op,I go there to purchase all my plants,very friendly helpfully employees,a great place!!!!
CCherylLocal Guide · 51 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Good selection. Helpful staff. Average prices. Very clean and organized. Ample parking.
KKatrinaLocal Guide · 53 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
They have everything you need for 4H or FFA kids to show. We bought boots, white pants, whips for pigs and show sprays
MMonicaLocal Guide · 55 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
I waited for 10 minutes at the register to pay with my credit card the cashier went on to tell me that it was my fault because I tapped the car to early
GGeorgeLocal Guide · 69 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Employees are friendly and knowledgeable.
Products are priced reasonably.
They have their own brand of feed at a discount, they do have a good membership option and it's not required to shop there.
LLoyalty1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Ok so omg this lady her name is Blair I believe I remember that correctly.. she is amazing employee my first time in yuba city a lot of rude people but she made me feel like I belonged and shes beautiful. I love her life she's an awesome person.. go shop here just because she works there seriously
Live grande co op,I go there to purchase all my plants,very friendly helpfully employees,a great place!!!!
Response from the owner · a month ago
Thank you, William! We're thrilled to hear that the Yuba City Grange Co-op is your go-to place for plants. Our team works hard to provide a great selection and friendly, helpful service, so it's wonderful to know that's been your experience. We truly appreciate your support and look forward to helping with your garden and plant needs for many seasons to come! 🌱😊
D
Dana Alsip5 reviewsiTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Great selection, great items on clearance. Really nice employees.
Response from the owner · 2 months ago
Thank you, Jerrod, for the 5-star review! We're thrilled to hear you found a great selection and scored some deals from our clearance items. It's especially wonderful to know our team made a positive impression with their friendly service. We appreciate your support and look forward to seeing you again soon at our Yuba City store! 😊
M
Maegan BattigLocal Guide · 25 reviewsiTotal number of Google reviews Maegan has written across all businesses on Google Maps, not just this one.
Kind and helpful employees with a large selection and reasonable pricing.
Response from the owner · Edited 2 months ago
Thank you, Maegan, for your wonderful 5-star review! We're so glad to hear that you found our team kind and helpful and that you appreciated our wide selection and reasonable pricing. Your feedback means a lot to us and our Yuba City team. We look forward to serving you again soon! 😊
C
Cheryl R. BlainLocal Guide · 51 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Good selection. Helpful staff. Average prices. Very clean and organized. Ample parking.
Response from the owner · 3 months ago
Thank you so much for the wonderful 5-star review, Cheryl! We're so glad you enjoyed your visit and appreciated our selection, helpful staff, and clean, organized store. We truly appreciate you sharing your experience with us and hope to see you again soon!
N
Nick RobyLocal Guide · 42 reviewsiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Knowledgeable and Friendly Staff always willing to help.
Response from the owner · 3 months ago
Thank you so much for the 5-star review, Nick! We're always happy to help and appreciate you taking the time to share your experience. We look forward to seeing you again soon!
K
Kat ZimmermanLocal Guide · 15 reviewsiTotal number of Google reviews Kat has written across all businesses on Google Maps, not just this one.
I waited for 10 minutes at the register to pay with my credit card the cashier went on to tell me that it was my fault because I tapped the car to early
G
George WightmanLocal Guide · 69 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Employees are friendly and knowledgeable.
Products are priced reasonably.
They have their own brand of feed at a discount, they do have a good membership option and it's not required to shop there.
Response from the owner · 4 months ago
Thank you for sharing your positive experience, George! We look forward to seeing you again.
