Google reviewers rate Grants Rental 4.9 out of 5 based on 96 reviews, with the owner responding to 67 percent of them. Customers frequently describe the staff as friendly, knowledgeable, and professional, noting that the equipment is well-maintained and prices are fair. Recurring themes include prompt delivery, helpful setup instructions, and accommodating service for both personal events and heavy construction projects. One low-star review criticized a specific interaction as unprofessional, though this isolated complaint contrasts with the overwhelmingly positive feedback regarding reliability and customer care.
Google rating: 4.9 out of 5 from 96 reviews (94% five-star).
Reviews on this page: 96 Google reviews (72 with written comments, 2 with photos).
Owner responses: the business replied to 67% of reviews.
Most recent review: October 13, 2026.
Service: Backhoe Service serving Brockton, Massachusetts.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
96 reviews on Google
5★90
4★5
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
CM
Chrissy MacLean2 reviews
★★★★★
Grants rental is amazing. We had a tents, chairs, and tables for my daughter's wedding. The team that delivered them were amazing, knowledgeable, and very professional. They set everything up quickly. I recommend them for any of your party needs. You will not regret it. ♥️♥️
Response from the owner · a week ago
Chrissy!
Thank you very much for your kind words and for the opportunity to be part of your daughters wedding! All the best to you and your family!!
Brian
Great experience with Grants Rental. Everyone I dealt with was awesome, professional, helpful, and easy to work with. I had an unexpected situation come up during my rental, and they were very understanding and worked with me to get everything taken care of. Excellent customer service. I’ll definitely be using them again and highly recommend them.
Response from the owner · 3 weeks ago
Michael
Thank you for your business and keeping in touch with us during the rental- a true two way street! I appreciate you taking the time to leave us a review
Brian
Rented a lift from Grants, this business has great customer service and fair pricing. The process was straightforward and smooth, and the equipment worked great.
Response from the owner · 2 months ago
We greatly appreciate your business and review- we look forward to your continued business
I have been renting heavy equipment and several other construction equipment from Grants for years. They are the best in the business, highly recommend. Staff is always happy, friendly and extremely helpful!
Response from the owner · 2 months ago
Thanks so much, Craig! We always appreciate your support and love working with you.
