Reviewers frequently praise the clinic for compassionate, knowledgeable care, reasonable pricing, and a quiet environment that handles anxious pets well. However, several low-star reviews highlight recurring issues with phone accessibility, noting that staff often fail to answer calls or return voicemails from potential customers. One reviewer also cited a lack of visible safety protocols and unprofessional front desk behavior as reasons for leaving.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Will use this place always. Quick with getting us in. Very kind & loving with my animals. VERY reasonably priced. Thank you guys for what you do. I know my animals are well care for by you. <3
Doctor Allen is simply the most skilled and most compassionate veterinarian I have ever known.<br>We laughed with her and we cried with her. From the beginning of life to the end of life, she was always there for us. Please allow Ann to care for your animals.
Dr.Allen is the best. Wise and really cares.
Very friendly environment, competent & caring vets!
Dr.Ann is the best! I love that the office is generally quiet and they typically only have one client at a time. Her extensive knowledge and patience go a long way and she always is sure to make us feel comfortable. So glad I was recommended to her!
Caring staff and friendly with a gentle vet and staff. Dr. Allen is terrific.
Thank you for helping Odin and getting us in quickly to see him! Very helpful ❤️
I have known Dr. Allen since I was a young girl. My mom loved how she treated her dogs and cats. I also have never been disappointed with her help for my fur babies. I have known her for at least 35 years. She is awesome.
Just moved to Gallatin. This vet does not answer the phone during business hours, nor do they return voicemails from potential customers. We were forced to look elsewhere.
My veterinarian that I had been too for 40 years was out of town and I needed a vet for my cat. Brownie had gotten into a fight and had an infection above his eye with a huge pocket of infection. They took GREAT care of him and me as well, LOL. Thank you so very much!<br>Christopher Grizzle