Analyzing 5,516,7025.5M ReviewsFor 14,99415K Experts

Experts Reviews · Company report
Gray Line Tours & Charter Bus Rentals Tucson logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%77+38.5Reliability 21%45+9.6Momentum 11%95+10.9Track record 10%84+8.4Accountability 7%55+3.9Experts Score= 71Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Gray Line Tours & Charter Bus Rentals Tucson

Tucson, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 28 airport shuttle services · 4.8★ from 237 Google reviews

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Report card

Percentile vs other airport shuttle services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Gray Line Tours & Charter Bus Rentals Tucson is better than 77% of airport shuttle services.B
77
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Gray Line Tours & Charter Bus Rentals Tucson is better than 45% of airport shuttle services.C
45
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Gray Line Tours & Charter Bus Rentals Tucson is better than —% of airport shuttle services.–
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ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Gray Line Tours & Charter Bus Rentals Tucson is better than —% of airport shuttle services.–
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MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Gray Line Tours & Charter Bus Rentals Tucson is better than 95% of airport shuttle services.A
95
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Gray Line Tours & Charter Bus Rentals Tucson is better than 84% of airport shuttle services.A
84
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Gray Line Tours & Charter Bus Rentals Tucson is better than 55% of airport shuttle services.C
55

Reviews for your job

Customers hired Gray Line Tours & Charter Bus Rentals Tucson for 1 kinds of job.

Gray Line Tours & Charter Bus Rentals Tucson for group tours

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 45/100.How Job match is calculatedBuilt only from reviews Google tagged “Group tours”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 3 Google reviews tagged “Group tours”

kennedy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Daniel was a great driver and super helpful and nice.

Group tours
Michele7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a wonderful experience!

Group tours
Jeffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

Horrible experience with the bus driver. I had gotten a bad vibe from him. I have quite a story to tell. Long story short, the bus leaves me and the destination I was going to only had about 7 people going there. When I retrieved my bag, I was missing a $400 electronic set. What are the odds of the 7 passengers…

Group tours− Professionalism− Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Group tours3—

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