Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Grease Monkey

Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.9★ from 624 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 88% of oil change services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 85% of oil change services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 75% of oil change services.B
75

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Auto engine diagnostic” · showing 20

Duane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great place! The employees are awesome.

Reasonable priceAuto engine diagnostic
julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jake is the best and always take good care of me when I come in. I never worry about long lines or wait times when getting my oil changed, it’s quick in and out.

Reasonable priceAuto engine diagnosticService not listed
Bob14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional,fast service

Great priceAuto engine diagnostic
glennLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I would recommend this establishment to everyone. Professional staff and management. The manager goes out of his way to have satisfied customers

Great priceAuto engine diagnostic
Louan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service and great customer service

Reasonable priceAuto engine diagnostic
Doris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They always do for me the extra mile, I could not be happier with the truly helpful thorough work on my car. Mgr , he always pays attention to everything and takes time to please his customers. I recommend this car care to everyone I know.

Reasonable priceAuto engine diagnostic
AlexanderLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Beyond grateful to have my vehicles serviced with these guys. You can be certain that whether you have a classic car or Super-duty Diesel your vehicle will be handled with care.

Great priceAuto engine diagnostic
Neil6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Pretty cool place and friendly staff. I usually get synthetic oil which lasts longer. This place is where I go if I need an oil change, battery replaced, and or headlights installed. I’ve been a reoccurring customer here for years. (EDIT): 06/23/2026 I just recently returned for a (synthetic) oil change and got…

Great priceAuto engine diagnosticService not listed+ Professionalism
ScottLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The best service of my vehicle because of time it took that I have ever seen!

Reasonable priceAuto engine diagnosticService not listed
e7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always efficient and kind.

Reasonable priceAuto engine diagnostic
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

Always a friendly investment, service is excellent and you get a free car wash.

Reasonable priceAuto engine diagnostic
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent staff extremely friendly. Would recommend 100%.

Great priceAuto engine diagnostic
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We love grease monkey. They are kind they’re considered wonderful people working there they cares about you and your car. Thanks for doing a good job for us❤️❤️

Auto engine diagnostic
Arely2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

they are the best

Reasonable priceAuto engine diagnostic
Tanya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jake and the crew are amazing! I’ve never had a bad experience here. If it’s something they can’t help me with, they have a reliable resource that can!

Great priceAuto engine diagnosticService not listed
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The guys at Grease Monkey are great to work with! Always going the extra mile to assist in your vehicle needs. I’ve been going to them for my vehicle services for over 5 years

Reasonable priceAuto engine diagnostic
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Can't say enough about Paul and the team at Grease Monkey on Union Hills. I was previously going to a place that rhymes with "Jiffy Lube" but they turned me away one morning for being understaffed. When I got to Grease Monkey, the attentive staff (of at least 3, maybe 4) got to work. They changed my oil and offered…

Great priceAuto engine diagnosticService not listed
Leonardo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service!!!

Reasonable priceAuto engine diagnostic
FeliciaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The team at Grease Monkeys on Lake Pleasant is exceptional. I've been a loyal customer for years because of their commitment and service. When my car had an issue that was difficult to diagnose, they were determined to find the root cause, never giving up until it was fixed. A special shout-out to Jake and his crew…

Great priceAuto engine diagnostic
AmberLocal Guide · 130 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This location is seriously the best in the game. I’ve been coming here for almost five years now, for all my basic and not so basic maintenance on my vehicles, and these mechanics always go above and beyond with their service and knowledge. Our family doesn’t waste our time with anywhere else if we don’t have to,…

Air & cabin filter replacementAir conditioningAuto engine diagnostic

Show more auto engine diagnostic reviews (8 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 55%Overpriced 1%Not sure 1%

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