Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Grease Monkey

Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.9★ from 624 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 88% of oil change services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 85% of oil change services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 75% of oil change services.B
75

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 140
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 54 Google reviews tagged “Oil change” · showing 40

Jerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

I've been a customer for several yrs. Jake & his crew did an excellent job.

Reasonable priceOil change+ Punctuality+ Quality+ Professionalism
Sheri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

It’s nice to find a place where nice and courteous people work I go here all the time and they always have a smile for me

Reasonable priceOil change+ Professionalism
NickLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I've been using these guys with all my cars for years now. Really great experience all around and they the absolute best car wash In the valley! They really are the best in the business.

Air & cabin filter replacementOil change+ Punctuality+ Quality+ Professionalism
Candy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Been going to them for years ..even when I moved accross town ..they are the best in every way

Oil change+ Punctuality+ Quality+ Professionalism
amy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We love them. We take our three vehicles there every three months. Trust is the most important thing to us when it comes to our vehicles and we trust them so we’ll keep going there.

Oil change
StuLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I bring both of my vehicles to the Lake Pleasant Grease Monkey for regular service needs. Jake is a great service manager and doesn't try to oversell anything. He is an honest, friendly person who explains what he does and makes sure you are satisfied. Just had my AC recharged last week. I am always pleased with Grease Monkey.

Reasonable priceOil change+ Punctuality+ Professionalism
CG10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place was so fast and friendly and reasonably priced. The best service I’ve had at an auto care place in this area since moving here a year ago. I will definitely be back.

Oil change
Jordan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional experienc, these guys do there jobs quick, and efficiently while making sure they provide the best service to their customers.Dakota Answered my questions and made sure I had the best service and experience possible. Get your oil changes done here.

Oil change
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have been coming to this location for a few years now. We have four cars in the family and they take great care of each one. If you are looking for fast and professional service this is the place. Plus they love Bashas donuts.

Air & cabin filter replacementBatteryOil change
AmberLocal Guide · 130 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This location is seriously the best in the game. I’ve been coming here for almost five years now, for all my basic and not so basic maintenance on my vehicles, and these mechanics always go above and beyond with their service and knowledge. Our family doesn’t waste our time with anywhere else if we don’t have to,…

Air & cabin filter replacementAir conditioningAuto engine diagnostic
CarolineLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been to many places to get an oil change in my life and by far this is the best ever! I was in and out and the price is very reasonable! If your in Peoria and need service please come to Grease Monkey on Lake Pleasant Rd! You will not EVER be disappointed.. Fast, friendly and the best service.. Thank you again. Plus you get a flower ladies!

Oil change
LisaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I happily drive from across town for this location. Never have had a bad experience, great customer service, fast, thorough, helpful, knowledgeable, can’t say enough good things.

Auto engine diagnosticOil changeTires
LouiseLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service and great honest pricing will definitely be using this place going forward .

BrakesOil change
ScottLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place is awesome!! Very honest and very professional! Marshall checked my brakes and told me that my brakes were fine and didn't charge for the inspection! I highly recommend this place!!

Air & cabin filter replacementBrakesOil change
Ginamarie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The manager went out of his way to research the history of when the last time I had my car in for any type of service. Therefore, he knew before I even walked up to the door, when the last time I was in! The staff was extremely friendly and welcoming. The service was fast and excellent! We received flowers and two…

Air & cabin filter replacementOil change
Jamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was my first time at Greasemonkey. Let me tell you, great, great service. Quick and efficient . Very polite staff did a thorough overall check of everything. I was in and out 35 minutes. Free car wash to top it off. I would HIGHLY recommend this shop.

Oil change
PatrickLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did an excellent job, very knowledgeable and friendly. And I got a free car wash as well. I highly recommend this business!!

Oil change
JohnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The guys here are so trustworthy and professional! I never leave here wondering if I got ripped off or received a service I didn’t need. I take 4 cars here👍

ExhaustOil changeTransmission+ Punctuality+ Quality+ Professionalism
maddie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Extremely friendly staff! And very fast and efficient Would definitely recommend this place to all!!!

Oil change+ Punctuality+ Quality+ Professionalism
TimLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Car battery died, and I was able to get over to Grease Monkey and the guys there took care of it in no time at all. This was the second time in two weeks that they saved the day. Very courteous and helpful. Thanks guys.

BatteryOil changeTires
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very fast and friendly people. Highly recommended

Air & cabin filter replacementOil changeTires+ Punctuality+ Quality+ Professionalism
amber9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I go here every time I need an oil change and I’m in and out within 15mins sometimes less. They have great service, and everyone’s very kind and the free car wash is an awesome bonus to their great service.

Oil change+ Punctuality+ Professionalism
NicholasLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The team was very professional and did a great job. The time before this the team recommended upcoming suggested service but the team didn’t. They still did a good job but I like the reminders. The last time they suggested a radiator flush and I did it as suggested. They should continue this service. They showed me…

Oil changeTires+ Punctuality+ Quality+ Professionalism
JessicaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love Grease Monkey!! So fast and always takes great care of our cars!

Air & cabin filter replacementOil change+ Quality+ Professionalism
Sue6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They are great!

Oil changeTires+ Punctuality+ Quality+ Professionalism
Robert12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Excellent facility and staff. Attention to detail every time.

Oil change+ Professionalism
LoriLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They always do an excellent job

Oil changeTires+ Professionalism
DorothyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I like the fact that I can show up, they have the records of the previous work that's been done so they can responsibly recommend what I do and don't need to keep my car in good condition.

Oil changeTransmissionService not listed+ Quality
K5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys are always attentive and professional. They get things done in a very timely manner.

Oil change+ Punctuality+ Quality+ Professionalism
Tia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First time trying these guys and will absolutely go back. Very nice, polite, and most importantly they didn’t try to sell me anything I didn’t need! They were timely and I love love love the included car wash with the oil change! They even give you vacuums, towels, window cleaner, air freshener and cleaner to wipe…

Oil change+ Punctuality+ Quality+ Professionalism
JennLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I went in for an oil change with no appointnent. I was greeted promptly and was treated so kindly by each person I interacted with. I left there thinking "wow what a great company". The employees were respectful, kind, and informative. I have been in before but it has been awhile but yesterday was the best…

Oil change+ Quality+ Professionalism
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent customer service. I was helped by Logan, very knowledgeable, informative. Take no time at all to do whatever services are needed.

Oil changeTiresTransmission+ Punctuality+ Quality+ Professionalism
Zachary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Oil change
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air conditioningOil change+ Punctuality+ Professionalism
Juanita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementOil change+ Punctuality+ Quality+ Professionalism
Ann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementOil changeTires+ Quality+ Professionalism+ Value
Green5 years ago★★★★★

Rating only, no written review.

Oil changeService not listed+ Professionalism
Susan5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementOil change+ Punctuality+ Quality+ Professionalism
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil change+ Punctuality+ Quality+ Professionalism
Torin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil change+ Punctuality+ Quality+ Professionalism

Show more oil change reviews (14 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 55%Overpriced 1%Not sure 1%

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