Analyzing 6,815,2416.8M ReviewsFor 19,29019.3K Experts

Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%93+13.2Replies to reviews 7%78+5.5Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Grease Monkey

Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 2,041 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 88% of auto repair shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 93% of auto repair shops.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 78% of auto repair shops.B
78

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 151
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Auto engine diagnostic” · showing 20

Motorola8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This guy has been taking care of my vehicle for a while I believe he is the manager of the place great service!

Reasonable priceTransmissionAir & cabin filter replacementExhaust
Adrian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Quick clean professional service every time I come here I feel respected as a customer. They don’t push nonsense on me. They do recommend certain things, but they’re never trying to sell you what you don’t need. PS. Shot out to Scott always sell for.

Great priceWiper blade installationTransmissionAir & cabin filter replacement
Jeanine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great experience. Did my headlights . WOW they are beautiful . Everyone is nice . Great work!

Reasonable priceAir & cabin filter replacementAuto engine diagnosticOil change
AnnaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

They did an awesome job today. They check everything out and told me what needs to be done. I will go back and back to them again in the future. Thank you guys 👍😊

Auto engine diagnosticOil change
BrianLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Staff always friendly and very knowledgeable with oil changes and almost anything else including doing my brakes

TransmissionAir & cabin filter replacementExhaust
Randy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service & very professional staff. Always willing to go above & beyond to ensure customer satisfaction.

TransmissionAir & cabin filter replacementExhaust
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I trust them with my car to give me the service I need and not take advantage. They do a great job while being professional and friendly. I am particularly very impressed with Scott who I believe is the manager. He is so knowledgeable and helpful and friendly. I will keep bringing my car back there again and again.

Auto engine diagnosticOil change
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The team at Grease Monkey is always friendly, courteous and efficient. They are honest and I feel confident in their diagnosis.

Auto engine diagnosticOil change+ Punctuality+ Professionalism
Suzanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been going to Grease monkey for years. I trust the mechanics here more than any other place I have used. Scott is professional, honest, and a great communicator. Nate has worked on my car several times and at this most recent visit, rectified problems caused by the dealership’s work. He is smart and extremely…

BrakesAuto engine diagnosticWiper blade installation
Allegra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love this place. I've been coming for over 2 years. They always get ne in a d out fast and email me coupons!

Auto engine diagnosticOil change+ Quality
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Took my car to a separate grease monkey the car leaked oil the entire time after getting my oil changed this grease monkey not only took my. They fixed the issue.

Auto engine diagnosticOil change
Androu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have never been more impressed by an auto shop. Treated me like I was a VIP in every way. auto advice from every technician. Amazing.

Air & cabin filter replacementAuto engine diagnosticOil change
K5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ive had great service here for three times now. Keith has been fantastic! He even fixed a long time rattle. I’m very pleased with their knowledge and work.

Auto engine diagnosticOil change
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott and his crew are just great! They are fast and efficient and very trustworthy! My only go to spot

BatteryBrakesAuto engine diagnostic+ Quality+ Professionalism
Cheryl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Mundelein Grease Monkey is the place I rely on to keep my vehicles moving and well cared-for! The staff is professional and reliable and the service is the best around!

Air & cabin filter replacementAuto engine diagnosticOil change+ Professionalism
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great place to take care of your car. They work hard for you. Dan Wagemann

Auto engine diagnosticOil change
Wayne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceTiresAuto engine diagnosticBattery
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceAuto engine diagnostic
HaleyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil change
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Auto engine diagnostic

Show more auto engine diagnostic reviews (5 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 5%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change471—
Air & cabin filter replacement105—
Tires46—
Transmission27—
Auto engine diagnostic25—
Wiper blade installation22—
Brakes18—
Battery16—

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