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Greater Cleaning Service

House cleaning service · Lynwood, CA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%82+12.5Craft & service penalty97−0.3Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 67 commercial cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 61%
5.0 ★★★★★ 34 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
15%reviews answered by the owner
Sep 2026latest review

Greater Cleaning Service at a glance

Google reviewers rate the house cleaning service 5/5 based on 34 reviews, with the owner responding to 15 percent of them. Customers highlight punctuality, thorough attention to detail, and affordable pricing for both residential and commercial cleaning. Recurring themes include professional communication, reliable same-day availability, and effective sanitization for schools and offices. No common criticisms appear in the provided excerpts, as all reviews are positive.

  • Google rating: 5.0 out of 5 from 34 reviews (100% five-star).
  • Reviews on this page: 34 Google reviews (32 with written comments, 2 with photos).
  • Owner responses: the business replied to 15% of reviews.
  • Most recent review: September 18, 2026.
  • Service: Commercial Cleaning Service serving Lynwood, California.

Data from Google, last updated November 12, 2026.

Score profile vs other commercial cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction98Reliability96Craft & service97Value82Momentum100Replies to reviews–Satisfaction: 98 (median 91)Reliability: 96 (median 89)Craft & service: 97 (median 98)Value: 82 (median 100)Momentum: 100 (median 100)
Greater Cleaning ServiceCommercial Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greater Cleaning Service: 98/100 on this factor. Category median: 91.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greater Cleaning Service: 96/100 on this factor. Category median: 89.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greater Cleaning Service: 97/100 on this factor. Category median: 98.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greater Cleaning Service: 82/100 on this factor. Category median: 100.A
82
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greater Cleaning Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 61.–
–

Bar = this company · dark tick = category median.

Star ratings

34 Google reviews we collected

  • 5 stars34100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 32 written reviews

  • Praise6398%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1625%
  • Staff & attitude1422%
  • Would recommend1422%
  • Honesty & trust711%
  • Speed & response69%
  • Price & value69%
  • Communication12%

What customers talk about

We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “As a contractor wrapping up a mom and pop coffee shop commercial project, she came through for us on short notice, and performed an excellent job.”
  • “I highly recommend this company to anyone needing reliable, professional and top-notch cleaning services.”
  • “I would recommend to anyone who is looking for someone to clean their home.”
  • “I love her customer service, her attention to detail and it seems that she genuinely loves what she do.”
  • “I called her in a panic and she came the same day to clean the house so we could move in.”
  • “If you want your house clean get greater cleaning service, hands-down the best service I ever had for cleaning well worth the money.”
  • “Sherelle was very easy to work with.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent priced reviews

Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I've been using Sherelle for a few years now. She does an amazing job at my home and daycare. I always get compliments after she cleans my home or business. I love her customer service, her attention to detail and it seems that she genuinely loves what she do.

Paid $150–200Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 34 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jill Hill3 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been using Sherelle for a few years now. She does an amazing job at my home and daycare. I always get compliments after she cleans my home or business. I love her customer service, her attention to detail and it seems that she genuinely loves what she do.

  • Price assessment: Reasonable price
  • Price: $150–200
diana lee7 reviewsTotal number of Google reviews diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing job with the house. They did not take any shortcuts. The house was spotless by the time they were done. Price was well-worth the clean. My husband was gone for the week and all I had to focus on was the daily upkeep until he came back which was a judge load off my shoulders. Definitely will be working with her again.

Zeynep Durak6 reviewsTotal number of Google reviews Zeynep has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

For the past 5 years, we have been using Greater Cleaning Services for weekly cleaning at our company. Shrelle has been amazing to work with, and we couldn’t be happier with their work since 2020. Highly recommend!

Project Manager1 reviewTotal number of Google reviews Project has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sherelle was very easy to work with. As a contractor wrapping up a mom and pop coffee shop commercial project, she came through for us on short notice, and performed an excellent job. We will be utilizing her services again

manora bou1 reviewTotal number of Google reviews manora has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sherelle, did clean few of my properties. She did a very good job. I would recommend to anyone who is looking for someone to clean their home.

Victoria Kelly5 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sherelle is incredible! We moved from Denver to LA only to find our new place hadn’t been cleaned before move in. I called her in a panic and she came the same day to clean the house so we could move in. She is forever my hero!

Gabriel Ramirez4 reviewsTotal number of Google reviews Gabriel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As the Principal of TIME Community School, the students’ and staff’s safety and well-being are our paramount priority. We want to provide a clean, spotless and hygienic environment for our students and employees, and we never went wrong hiring the Greater Cleaning Service Team! I highly recommend this company to anyone needing reliable, professional and top-notch cleaning services. Because of Greater Cleaning Service, our school has never looked better, and the improved cleanliness has had a positive impact on our learning environment. They have set a new standard, and we look forward to continuing our partnership with them.

Darryl FosterLocal Guide · 19 reviewsTotal number of Google reviews Darryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Greater Cleaning Services is one of the most professional companies in the Long Beach area. I’ve been having them come 5 days a week to clean our workspace. They show up every day on time and the cleaners do such a great job of sanitizing everything in the facility. The bathrooms always look great & smells so good. I highly recommend this company to professional businesses out there. I’ve used several companies in the past that failed to provide the type of service that this company provided.

Robert2 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The cleaning service was great! Sherelle completed her work in a timely fashion and was very detail oriented with her work. The floor and walls were very dirty and she ensured to take care of all the dirt spots. Great customer service and great job I recommend!

Gabriel Ramirez1 reviewTotal number of Google reviews Gabriel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Greater Cleaning Service is an excellent cleaning service. They cleaned our school beautifully every day and made the kids feel safe and well cared for. Thank you

Greater Cleaning Service on Google Maps →

Business details