Customers frequently cite the company's punctuality, effective communication, and reasonable pricing for lawn fertilization and pest control services. Reviews highlight that technicians are professional, thorough, and often address specific issues like weeds or wasps with detailed explanations. However, several low-star reviews criticize the business for leaving unsolicited flyers on properties with no soliciting signs and for poor office management regarding long-term customer requests.
Google rating: 4.9 out of 5 from 950 reviews (95% five-star).
Reviews on this page: 950 Google reviews (826 with written comments, 31 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: September 9, 2026.
Service: Mosquito Control Service serving Lehi, Utah.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
950 reviews on Google
5★905
4★23
3★5
2★2
1★15
Reviews from Google, shown as published (original wording, unedited).
LT
Levi Turner10 reviews
★★★★★
Andrew has become a regular around here, so much so that the dogs recognize and love him! Always kind, courteous, and willing to focus on any area that needs attention.
Services: Lawn pest control, Mosquito extermination, Weed control
Response from the owner · 4 years ago
Levi, thank you so much for taking the time to leave us such a kind review. We greatly appreciate your business and look forward to continuing business and keeping your lawn healthy and green!
I had a big concern with mold underneath my lawn. Alex determined that the mold was from a pine that we had cut down and wasn’t hurting my lawn. He answered all my questions and addressed my concerns.
Price assessment: Reasonable price
Services: Weed control
Response from the owner · a month ago
Thank you, Deborah! Glad Alex was able to track down what was actually happening with the mold and put your mind at ease. We appreciate you taking the time to leave a review. :)
⭐ 1 Star<br><br>Very disappointed with Green Grounds Lawn & Pest and, more specifically, the way their office manager handles long-term customers.<br><br>I was originally a customer of Bamboo, the company Green Grounds acquired, and have been a customer for years. From the beginning, I requested both interior and exterior pest treatment. This wasn't a new or occasional request—it has been part of the service I have expected and received for years.<br><br>Today, the technician serviced the outside of my home without even knocking on the door, so the interior was never treated. When I contacted the office, I was informed that Green Grounds has changed its policy and customers must now specifically request interior treatment EVERY SINGLE TIME a service is scheduled.<br><br>Policies change, and I understand that. What I don't understand is changing a policy that materially affects a long-standing customer's service and then putting the responsibility on the customer to repeatedly request something that has been part of their service for years.<br><br>Unfortunately, the customer service afterward was even more disappointing. I spoke directly with the office manager, who was rude, dismissive, and seemed far more interested in defending the policy than resolving the issue.<br><br>When I asked to speak with her manager because I was unhappy with how the situation was being handled, I was told that the owner "does not talk to customers" and that this is why they hired her.<br><br>That response pretty much says it all.<br><br>Hopefully the owner does read Google reviews, because if customers aren't permitted to speak with the owner when they have exhausted the normal escalation process, this may be the only way to provide that feedback: your office manager needs additional training in customer service, conflict resolution, and how to speak to long-standing customers.<br><br>I've been a loyal customer since the Bamboo days. I wasn't asking for special treatment—I was asking for the service I've received for years and for someone to listen to a legitimate concern.<br><br>After this experience, I'm now shopping for another lawn and pest-control company. Policies may change, but treating customers with respect shouldn't.
Price assessment: Reasonable price
Services: Lawn pest control
Response from the owner · a month ago
Hi, this is Taylor, owner of Green Grounds. I want to personally thank you for bringing this to our attention. I’m really sorry you had such a negative experience with our office last week. That’s not how we want our company represented, and the way the situation was handled wasn’t okay. I genuinely appreciate your feedback. It was a good reminder to our team that while we have policies and procedures in place for a reason, our first priority must always be understanding the customer’s concern and solving the problem. We’ve taken your comments seriously and made adjustments internally to help us handle situations like this better in the future. I appreciate you giving us the opportunity to make things right. We’ve spoken with your technician, added detailed notes to your account, and we’re committed to providing the level of service you expect. Thank you again for your patience, your feedback, and for giving us the chance to earn back your trust.
Great prices, very quick, very polite, and productive results. We use green grounds for bug control. We had an awful wasp problem and now I hardly ever see them around our yard.
Price assessment: Great price
Services: Lawn pest control
Response from the owner · a month ago
Erika, thank you for taking the time to share this. Wasps are no fun to deal with, so we're glad our team could clear them out and get your yard back to normal. We appreciate you trusting us with your pest control!
Ashlon, we appreciate you choosing Green Grounds for the first time and noticing the quality and attention to detail Zane put into your lawn care. It means a lot that the weed control focus and the pest control treatment process stood out compared to what you have used before.
I had the best experience with Matthew. He is nice very professional and efficient. He does<br>service of my yard and pest control. He came in to our house and he puts on cover on his shoes which we appreciate because we walk barefoot on our floor. 10/10 for Matthew.
Price assessment: Great price
Services: Weed control, Lawn pest control, Service not listed
Response from the owner · 4 months ago
Gemma, we really appreciate you sharing this and recognizing Matthew for being professional, efficient, and respectful in your home. We are glad you were happy with both the yard service and the pest control, and that the shoe covers made a difference for your barefoot household.
They are great, I can not say enough good things about them. Dallin is fantastic to work with. Thanks!<br><br>11/07/24 Green Grounds is Awesome! Nazalyn just came by and serviced my yard, she was very helpful.
Services: General pest inspection, Weed control, Lawn pest control
Response from the owner · 4 years ago
Hello, thank you for your kind review! We are so grateful for your business and servicing your lawn with our lawn fertilization/ weed control program!
We’ve always treated our own lawn but last year we slacked and it was really bad. Keaton came out and talked me through everything. Our lawn has truly never looked this good even with multiple 100 degree weather days. Green Grounds is amazing and they’ve been very easy to work with financially as well!! And I have seen one spider on our porches or around the house. We live on a small farm so that speaks volumes to us.
Services: Weed control, Lawn pest control
Response from the owner · 2 months ago
Carissa, this absolutely made our day. We're so glad Keaton was able to get your lawn back on track, and hearing it's looking its best despite the summer heat means a lot. Thank you for trusting the Green Grounds team! 😄
