INTERIOR CLEANING SERVICES · VIRGINIA BEACH, VA
Green Line Cleaning Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%83+29.1Reliability 15%88+13.2Craft & service 20%96+19.2Value 10%79+7.9Momentum 8%66+5.3Track record 7%68+4.8Accountability 5%85+4.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Green Line Cleaning Company

Better than 95% of interior cleaning services · #1 of 20

4.9★261 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Green Line Cleaning Company for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Pet stain & odor removal” · showing 20

★★★★★ Thien · 8 months ago

Second time using them! First time was move-in + carpet cleaning, and second time was moving out + carpet cleaning. Definitely worth it and price was decent compared to other companies in the area! They sent pictures and videos afterwards.

Paid $450–500Great priceMoving-related cleaningPet stain & odor removal
★★★★★ Carol · a year ago

I was very pleased with the Green Line cleaning company. Our rugs were quite soiled between food and pet stains. Dimitri treated the rugs and they look almost brand new. He was very efficient and professional. I plan on using this company again for any future rug cleaning needs.

Paid $300–350Reasonable priceStandard cleaningCarpet steam cleaningPet stain & odor removal
★★★★★ Andrea · a year ago

So thankful for Green Line Carpet Cleaning. I had previously had my area rugs cleaned by a different carpet cleaning company. And they made my carpets smell horrible. Green Line came to the rescue and did a fantastic job, very friendly, and professional. Would highly recommend. Thank you for saving my carpets!!

Standard cleaningCarpet steam cleaningPet stain & odor removal
★★★★★ Terrence · a year ago

Service was fast and efficient. Carpet was cleaned as if it was brand new. Thank you for the service

Great priceCarpet steam cleaningPet stain & odor removalDeep clean
★★★★★ Leslie · Edited a year ago

Green Line Cleaning does an excellent job every time! They are always prompt, reliable, and polite. They communicate proactively and are honest and professional!

Pet stain & odor removalArea rug cleaningDeep clean+ Punctuality
★★★★★ David · 3 years ago

Friendly, efficient and professional.

Carpet steam cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
★★★★★ Kasie · 3 years ago

Very professional! Called to come before scheduled time. Would definitely recommend!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
★★★★★ Aspen · 3 years ago

First time using this company and would most definitely recommend them and use them in the future. Excellent job and speedy service with kind and professional employees.

Carpet steam cleaningGeneral carpet cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Morgan · 3 years ago

Fast to respond plus a super high-quality job! Nothing but positive things to say. Would use again.

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Renee · Edited 3 years ago

I love this company! So easy to book. Always on time and responsive. My carpets smell, look and feel clean every time. I would and have recommended them to my family and friends.

Carpet steam cleaningDeep cleanPet stain & odor removal
★★★★★ Mary · 3 years ago

Dmitri was fantastic — arrived exactly on time, explained the process very well, and was fast and efficient — not to mention did a fantastic job! I’ll definitely use Green Line again as well as recommend them to everyone!

Pet stain & odor removalStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Sandra · 3 years ago

First time using them. Incredibly professional, very detailed, fast and carpets weren’t sopping wet when he left. Dried over 4-6 hours completely. Stains gone, and carpet looked like new. Will absolutely use them again.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Midori · 4 years ago

Green Line pretreated and steam cleaned carpeting in our rental house prior to us moving in. The previous owners had cats and it was evident. Dmitry was excellent and very professional. He did a walk through and pointed out where he saw pet stains and explained how he was going to treat the area, disinfect and…

Carpet steam cleaningPet stain & odor removalService not listed+ Responsiveness+ Quality+ Professionalism
★★★★★ Christopher · 4 years ago

Honest and fast great quailty work and very affordable

General carpet cleaningDeep cleanPet stain & odor removal+ Value
★★★★★ Alanna · 4 years ago

Excellent, quick & professional carpet cleaning by Dimitri!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Cody · 4 years ago

My dog left me a little surprise on my carpet and Green line was able to get someone out same day to make sure there was not a permanent stain! They did a great job and were very pleasant to deal with.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Shanelle · 4 years ago

Dimitry cleaned my upstairs carpets and my living room and dining room upholstery. Everything looks great!

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ James · 4 years ago

Hired Green line as we needed the the carpet cleaned in a house we were closing on and every place else was booked due to the holiday. They were courteous and prompt when I called. I was relieved and please they were available. The carpet technician did an excellent job! He even impressed my mother-in-law, and I can…

Carpet steam cleaningMoving-related cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Dawn · 4 years ago

Courteous, Fast, and Professional. Carpet looks multiple shades lighter in such a short amount of time. I would highly recommend them to anyone even remotely interested.

Carpet steam cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Dallas · 4 years ago

Great customer service and the carpets look and smell amazing! Also used the mattress cleaning service which was fantastic!! I will certainly call them and recommend them to family and friends!

General carpet cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (13 more) →

vs category

Blue = Green, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (3 reviews)2024-Q2: 4.92★ (12 reviews)2024-Q3: 5.00★ (14 reviews)2024-Q4: 5.00★ (7 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q2: 5.00★ (7 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 5.00★ (10 reviews)2026-Q1: 5.00★ (7 reviews)2026-Q2: 5.00★ (8 reviews)2026-Q3: 5.00★ (6 reviews)2026-Q4: 5.00★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$287+41% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%83+29.1Reliability 15%88+13.2Craft & service 20%96+19.2Value 10%79+7.9Momentum 8%66+5.3Track record 7%68+4.8Accountability 5%85+4.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
83
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
88
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
96
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
79
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
66
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
68
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
85

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+128 / −2
Professionalism
+134 / −0
Responsiveness
+113 / −0
Punctuality
+125 / −0
Value
+116 / −0

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