Landscaper · Forest Heights, MD · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%82+12.5Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 69 gardenersiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★44 Google reviews · 12 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Green Roots Landscaping five stars based on forty-four reviews, with the owner responding to all feedback. Customers frequently cite punctuality, fair pricing, and clear communication as key attributes of the service. The company performs a wide range of tasks, including lawn restoration, tree removal, landscape wall construction, and hardscape repairs. Reviewers note that the crew is professional and attentive to specific client needs, such as safety considerations for children or design preferences. No recurring criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 44 reviews (98% five-star).
Reviews on this page: 44 Google reviews (39 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 22, 2026.
Service: Gardener serving Forest Heights, Maryland.
Data from Google, last updated October 28, 2026.
Score profile vs other gardeners
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Green Roots LandscapingGardeners median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Roots Landscaping: 96/100 on this factor. Category median: 85.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Roots Landscaping: 96/100 on this factor. Category median: 86.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Roots Landscaping: 82/100 on this factor. Category median: 100.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Roots Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 36.–
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Bar = this company · dark tick = category median.
Star ratings
44 Google reviews we collected
5.0of 5
5 stars4398%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
99%praise
Praise7199%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
93%fair
Great price741%
Reasonable741%
Overpriced16%
Not sure212%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1724%
Staff & attitude1521%
Quality & results1419%
Speed & response1419%
Price & value68%
Communication34%
Honesty & trust34%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highly recommended if you're lucky enough to be in their client area.”
“Brendan and his team were knowledgeable, kind, efficient, and very willing to answer all of my questions before and after the planting.”
“Sidney and Anibal did a great job on terrible hillside.”
“The staff and crew are professional, friendly, and quick to respond to any and all requests for yard work that needs to be done.”
“They were prompt, did beautiful work and charged us a fair price.”
“They kept in constant communication, texting me when they would be at our house both days.”
“They genuinely care about the quality of their work and take pride in doing the job right.”
People customers mention
Rebecca3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Green Roots Landscaping for 8 kinds of job. Pick one to see what they paid and said.
AArt11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great service, would strongly recommend. Worked directly with me to accommodate my schedule and restore my lawn.
Great priceLawn landscapingYard landscapingLandscape management
RRachel3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Green Roots did a phenomenal job! Brendan and his team were knowledgeable, kind, efficient, and very willing to answer all of my questions before and after the planting. We didn't give them a ton of guidelines around what we were looking for except to give us a new front landscape that perfectly matched our house…
Reasonable priceLandscape installations
11636ridout4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The Green Roots crew removed a large limb the fell across our driveway during strong winds associated with a line of thunderstorms.
Reasonable priceTree landscaping
EEllen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
The staff and crew are professional, friendly, and quick to respond to any and all requests for yard work that needs to be done. I would highly recommend Green Roots to anyone.
CChrstopher1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
One of the best professional experiences I have ever had working with a company. They turned our disaster of a backyard into the perfect space for our family to enjoy and we couldn’t be more grateful! A great group of men who know what they are doing and take pride and care in their work. If I ever need anything again they will be the first ones I call.
Great priceStone landscapingRock landscapingYard drainage
11DewamWeaver3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
The company is very professional. They are very helpful. I have had a lot of yard work done an upgrades to my property. Company is outstanding. Thank you Green roots.
Dave
Thank you so much for your kind words, Art. It’s wonderful to hear that the team was able to accommodate your schedule and help restore your lawn. Your recommendation means a lot and is greatly appreciated.
R
Rachel Clary3 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Green Roots did a phenomenal job! Brendan and his team were knowledgeable, kind, efficient, and very willing to answer all of my questions before and after the planting. We didn't give them a ton of guidelines around what we were looking for except to give us a new front landscape that perfectly matched our house and yard, and they delivered exactly what we wanted. We're so excited to watch the landscape mature over the years and bloom every season. We would use Green Roots again, no hesitation.
Price assessment: Reasonable price
Services: Landscape installations
Response from the owner · a month ago
Thank you so much for sharing your experience, Rachel. Hearing that the team’s expertise, communication, and attention to your needs made such a positive impact truly means a lot. It’s wonderful to know you’re pleased with the new landscape and looking forward to seeing it flourish. Your kind words are greatly appreciated.
1
1636ridout4 reviewsiTotal number of Google reviews 1636ridout has written across all businesses on Google Maps, not just this one.
The Green Roots crew removed a large limb the fell across our driveway during strong winds associated with a line of thunderstorms.
Price assessment: Reasonable price
Services: Tree landscaping
Response from the owner · 2 months ago
Thank you for sharing your experience and for recognizing the efforts of the crew during a challenging situation. It's great to know the team was able to assist with the storm damage and help clear your driveway. Your feedback is truly appreciated.
E
Ellen Johnston4 reviewsiTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
The staff and crew are professional, friendly, and quick to respond to any and all requests for yard work that needs to be done. I would highly recommend Green Roots to anyone.
Response from the owner · a year ago
Thank you so much, Ellen, for sharing your experience and recommending Green Roots. It’s wonderful to hear that the team’s professionalism and responsiveness made a positive impression. Your feedback is truly appreciated.
C
Chrstopher Thomas1 reviewiTotal number of Google reviews Chrstopher has written across all businesses on Google Maps, not just this one.
One of the best professional experiences I have ever had working with a company. They turned our disaster of a backyard into the perfect space for our family to enjoy and we couldn’t be more grateful! A great group of men who know what they are doing and take pride and care in their work. If I ever need anything again they will be the first ones I call.
Price assessment: Great price
Services: Stone landscaping, Rock landscaping, Yard drainage, Landscaping design
Response from the owner · 6 months ago
Thank you so much for sharing your wonderful experience and kind words. It’s truly rewarding to know that your backyard transformation brought your family so much joy. The team appreciates your recognition of their dedication and craftsmanship. Your support means a lot to everyone at Green Roots Landscaping.
S
Sharon Griffing8 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
The company is very professional. They are very helpful. I have had a lot of yard work done an upgrades to my property. Company is outstanding. Thank you Green roots.
Dave
Price assessment: Great price
Services: Grass seeding, Lawn landscaping
Response from the owner · 2 years ago
Thank you so much for your kind words, Dave! We are thrilled to hear that you are happy with the yard work and upgrades to your property. We strive to provide professional and helpful service to all of our customers. Thank you for choosing Green Roots Landscaping!
R
Ryan Johnson5 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Absolutely awesome work. They went above and beyond building beautiful landscape walls around our home. They even replanted a tree and mulched the bed for beautiful finishing touches.
Price assessment: Reasonable price
Services: Stone landscaping
Response from the owner · 6 months ago
Thank you so much for your kind words, Ryan. It’s wonderful to hear that you’re happy with the landscape walls and the extra touches. We appreciate you taking the time to share your experience.
M
Mike TruittLocal Guide · 22 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
They were incredible. They did something that's not done often enough these days. They did exactly what they said they were going to do. They were prompt, did beautiful work and charged us a fair price. Everyone made out...just like the old days. My wife and I now have piece of mind who we will use for our next project and ALL future work at our home. Thanks so much for providing that for us.
Response from the owner · 6 months ago
Thank you so much for sharing your experience, Mike. It’s truly rewarding to know that you and your wife felt confident and satisfied with our work from start to finish. Your kind words about our team’s reliability and craftsmanship mean a lot to us. We appreciate you choosing Green Roots Landscaping and are grateful for the trust you’ve placed in us.
K
Katherine Sobien3 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
A professional organization. Green Roots called us within 15 minutes after our insurance said they would be the company handling our claim. Brendan was able to come and survey the damage the following day, and they were back the next day to cut up and haul away the tree that landed on our chain link fence. They kept in constant communication, texting me when they would be at our house both days. Brendan show up with his team and the were efficient and professional. The were conscientious about their work, didn't want my car to get dirty, they had mats down so my dormant lawn would not get destroyed and they left no debris. I would HIGHLY recommend this company. This has to be one of the easiest claims we have ever had.
Price assessment: Great price
Services: Service not listed
Response from the owner · 8 months ago
Thank you so much for sharing your experience and for your kind words about Brendan and the team. It’s wonderful to hear that the communication, attention to detail, and care for your property made a positive difference throughout the process. Your recommendation is truly appreciated, and it means a lot to know the team helped make a challenging situation easier for you.
