Analyzing 10,335,55710.3M ReviewsFor 29,24529.2K Experts
Green's Used Appliances holds a 4.7 rating from 83 reviews, with customers frequently citing affordable pricing, quick turnaround times, and helpful staff for used appliance sales and repairs. However, lower-rated feedback highlights recurring issues with missed appointments, unreturned phone calls, and units arriving with defects or missing parts. The owner responded to thirty-six percent of these reviews, addressing both positive feedback and complaints regarding service reliability.
Data from Google, last updated November 12, 2026.
83 Google reviews we collected
Phrases our text analysis found in 74 written reviews
How often each topic comes up in the written reviews
We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great place to get good used appliances , fast quick, efficient, and friendly”
“Called back to company and days later received call from owner who is rude and displays poor customer service.”
“Very detailed when explaining what’s going on with my freezer and my dryer reasonably priced and quick fix.”
“Got a great deal on a scratch and dent refrigerator.”
“I truly appreciate their help and would definitely recommend them to anyone needing appliance repairs.”
“Very disappointed and would never recommend this company to anyone.”
“I had a great experience with Green Used Appliances!”
“What I don’t understand is how my attempt to inform you about a damaged wire on the unit resulted in you becoming upset, raising your voice, and being rude.”
“The guys there explained thoroughly what my warranty was and told me they would drive out to fix it in case we had any problems!”
praise complaint · found by our text analysis, Google review wording unchanged.
4.7 ★★★★★ 83 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great company & prices are great , will tell more people about you guys thanks
Thanks Roger
We have bought a few appliances from them at really good prices and just got an icebox from them and I will add photos later
Thanks Mr Glen
Great place to get good used appliances , fast quick, efficient, and friendly
Thanks
Greens appliances used washers , dryer , stove and etc great place and deals I love shopping at greens appliances store great management and hospitality.
Thanks
Great service amd hospitality! 100 recommendand will be back in the future!
Thanks Ariel
⭐⭐⭐⭐⭐ I had a great experience with Green Used Appliances! They did an excellent job fixing my washing machine, and I’m very pleased with the service. It’s always nice dealing with people who know what they’re doing and get the job done. I truly appreciate their help and would definitely recommend them to anyone needing appliance repairs. Great service all around! 👏🏽
Thanks Sky
Bought a washer and broke little over past warranty and when I called for service they answer one time and said they will be there the following day and I guess I missed their call. But after I checked my phone no missed calls. Of course no more answering the phone after that. It all good you get for what you pay is my luck since I previously bought another one in Orange same luck brakes after the 30 days. I guess it is what it is. Right?
Called the company to go out and service a refrigerator. A request was made that the technician call upon arrival so that we could explain what is going on with the unit. That call never happened. Called back to company and days later received call from owner who is rude and displays poor customer service. When Ms. Green was involved customer service was excellent. Owner was so rude that he yelled at me and hung up the phone. Mr. Green, I want to clearly address what happened during this service call because the communication has not been handled professionally, and it has created unnecessary frustration. When I first requested service, I specifically asked that the technician call me so I could explain the issues with the unit. That call never happened. Instead, I received a call from the gentleman who took my initial request, giving me a vague diagnosis and suggesting I purchase a used unit that—with delivery and fees—would cost nearly the same as a new one. During that call, I asked where the possible leak was located, especially since there was another issue with the unit. He told me he wasn’t sure and said you would contact me. You did call, but I was in court at that moment. I immediately called the store afterward and left a message letting you know I would return your call once court was finished—and I did. What I don’t understand is how my attempt to inform you about a damaged wire on the unit resulted in you becoming upset, raising your voice, and being rude. I was simply trying to ensure you had accurate information about what was happening with the unit. Because I was advised you did not check the back of unit. The call ended with you hanging up, which is not acceptable. I have been professional throughout this entire process, and I expect the same level of professionalism in return.
I have been calling you since we went out , you never picked up the phone , I had to call you on my personal cell for you to answer my call . We gave you our diagnosis on the refrigerator a week ago & you refuse to pay us , making excuses not to pay us .
Appliances are disturbingly filthy with missing parts and shouldn’t be resold in those kind of conditions.
Wow , you came in low balling us , wanted free delivery & money off washer & dryer set . Plus we put a set on hold for you & you stated that you was coming back the next day & never showed up til 2 days later . Everyone knows our appliances are clean & together . Thanks .
I bought a Samsung washer and dryer. Both had issues. Dryer wouldn’t dry, washer leaked all over my floor. They DID however come out and fix the washer and dryer. I think maybe test running units BEFORE selling them could help and fixing my ruined base boards would go a long way too. They DID FIX the washer and dryer quickly tho.
Analyzing 10,335,55710.3M ReviewsFor 29,24529.2K Experts