Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
Customers highlight the shop's wide inventory of parts for brands like Stihl, Echo, and Ariens, along with helpful staff who assist with repairs and equipment sales. Recurring themes include reasonable pricing, friendly service, and generally smooth warranty processes, though some repairs require waiting weeks due to high demand. Criticisms focus on longer wait times under new management and isolated incidents involving improper fuel usage or unresponsive phone service.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
70 Google reviews we collected
Phrases our text analysis found in 50 written reviews
How often each topic comes up in the written reviews
We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highly recommended 👍👌 and the folks are super friendly!”
“Excellent service and very reasonable price in repair of lawn mower.”
“…d me to a place that may have the other item available if I needed it right away.…”
“Once again, my favorite go-to shop for sales and service !”
“Great service, fixed my lawn mower that would not start.”
“The phone system was easy to work with.”
“He gave me straight, honest answers without trying to push anything.”
praise complaint · found by our text analysis, Google review wording unchanged.
The only place around warranties ariens ikon zero turn riding mowers. The warranty covered everything and the process was extremely smooth.
Professional and super helpful. Missing the V-TOWN store. Once again, my favorite go-to shop for sales and service !
Repaired my chainsaw and it works great. It took 5 weeks, but the sign stated they were very busy and would take time.
Work related place got all the good tools for landscaping and really great customer service and help with everything
Una experiencia q no les recomiendo q vengan aquí por el trato hacia el público mi mala
My Toro leaf blower took some debris damage and needed a new fan blade. Everything I found online was cheap plastic, not what I was looking for. Aloha had the part available and gave me the option to ship it, but I chose to pick it up. For context, I could have replaced the entire blower for around $100 or just the…
4.5 ★★★★★ 70 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The only place around warranties ariens ikon zero turn riding mowers. The warranty covered everything and the process was extremely smooth.
Professional and super helpful. Missing the V-TOWN store. Once again, my favorite go-to shop for sales and service !
Repaired my chainsaw and it works great. It took 5 weeks, but the sign stated they were very busy and would take time.
Work related place got all the good tools for landscaping and really great customer service and help with everything
They got The Stuff! Nice folks.
Una experiencia q no les recomiendo q vengan aquí por el trato hacia el público mi mala
My Toro leaf blower took some debris damage and needed a new fan blade. Everything I found online was cheap plastic, not what I was looking for. Aloha had the part available and gave me the option to ship it, but I chose to pick it up. For context, I could have replaced the entire blower for around $100 or just the fan blade for about $40. Easy choice, but I had to wait for the part to come in. Worth it. When I went to pick it up, the guy at the counter was great. I ended up asking him about electric vs. gas mowers, what they currently carry, and what the long-term service picture looks like. He gave me straight, honest answers without trying to push anything. Customer service nowadays like this is harder to find than it should be. When I’m ready for a new mower, I’m coming back here.
Excellent, fast and economic prices
I found Aloha very supportive in helping me with my mower issue. The phone system was easy to work with. I was able to speak with a person, discussed the issue, and a plan was set. This was the first time I used them and I intend to use them from now on. I recommend Aloha for your repair needs.
They put reg gas and in my chainsaw so they didn’t have to warranty it
Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
