PEST CONTROL SERVICES · BOSTON, MA
GreenHow, Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%3+0.5Craft & service 20%63+12.6Value 10%21+2.1Momentum 8%27+2.2Track record 7%53+3.7Accountability 5%87+4.4Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

GreenHow, Inc

Better than 15% of pest control services · #44 of 52

4.9★208 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
7.5%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

GreenHow, Inc for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.25
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$181
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 37/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Home inspection”

★★ Eben · 7 months ago

Generally really like and appreciate GreenHow.... but we just had some ants in the middle of winter and they wanted to charge a very large fee for visiting even though we already pay for annual service. Super disappointed by this -- somehow even though we pay for service this only covers spring through fall.

Paid $200+Reasonable priceHome inspection
★★★★★ Annalise · 8 months ago

I have had such positive experiences with everyone I've worked with at Greenhow so far. Previously we've just used them for quarterly insect maintenance but the other day I called as I identified some mice droppings. Not much terrifies me more than the possibility of mice in my home, but I feel like I’m in good…

Home inspectionRodent exterminationGeneral pest inspection
★★★★★ Joe · 8 months ago

I am always glad to see David (from Greenhow) arrive to perform the inspection and trapping services at our home in Arlington. Upon arrival he gets right down to business, and approaches all tasks with a thorough, thoughtful, engaged and efficient approach. Besides checking and re-baiting all the trap boxes, he…

Reasonable priceHome inspectionRodent extermination
★★★★★ Meg · 9 months ago

Brendan was professional, helpful, and informative during the initial service visit. Samantha conducted a thorough inspection last week, and clearly explained their services. All good.

Paid $200+Reasonable priceHome inspectionRodent extermination
★★ DAVID · a year ago

I didn't actually hire them. I needed a simple inspection for the town to show there are no pests. I had to sign a 10 page waiver, provide all my personal information, register on their website, put my credit card on file, and sign up for auto pay. Really? For a 1 time visit?

Paid $180–200Reasonable priceHome inspection
★★★★★ Myra · Edited 4 years ago

Excellent, comprehensive, prompt service. Welcoming, caring, most competent employees. They get the job done!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Andrew · 5 months ago

Rating only, no written review.

Great priceHome inspectionRodent exterminationTermite extermination
★★★★★ Anne · 3 years ago

Rating only, no written review.

Home inspectionRodent exterminationTermite inspection+ Responsiveness+ Value

vs category

Blue = GreenHow,, grey = pest control services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 5.00★ (11 reviews)2024-Q1: 4.67★ (3 reviews)2024-Q2: 5.00★ (5 reviews)2024-Q3: 5.00★ (10 reviews)2024-Q4: 5.00★ (5 reviews)2025-Q1: 5.00★ (1 reviews)2025-Q2: 5.00★ (2 reviews)2025-Q3: 4.00★ (7 reviews)2025-Q4: 5.00★ (9 reviews)2026-Q1: 4.25★ (4 reviews)2026-Q2: 5.00★ (7 reviews)2026-Q3: 5.00★ (5 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$230+83% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Great price 8%Reasonable 92%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%3+0.5Craft & service 20%63+12.6Value 10%21+2.1Momentum 8%27+2.2Track record 7%53+3.7Accountability 5%87+4.4Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
14
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
3
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
21
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
27
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
53
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
87

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+48 / −1
Professionalism
+50 / −1
Responsiveness
+53 / −0
Punctuality
+44 / −1
Value
+35 / −1

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