Google reviewers for Gresham Animal Hospital generally praise the friendly, knowledgeable staff and thorough veterinary care, noting that the clinic often avoids upselling and maintains reasonable pricing for standard services. Recurring themes include positive experiences with dental procedures, vaccinations, and handling large or difficult animals. However, critical reviews highlight significant communication failures, such as lack of status updates during long procedures, difficulty reaching staff by phone, and concerns about unexpected charges for additional tests or vaccines.
Google rating: 4.6 out of 5 from 1,185 reviews (82% five-star).
Reviews on this page: 1,185 Google reviews (886 with written comments, 84 with photos).
Owner responses: the business replied to 39% of reviews.
Most recent review: November 11, 2026.
Service: Veterinarian serving Gresham, Oregon.
Data from Google, last updated November 11, 2026.
Star ratings
1,185 Google reviews we collected
4.6of 5
5 stars97282%
4 stars1029%
3 stars232%
2 stars202%
1 star686%
Praise vs complaints
Phrases our text analysis found in 886 written reviews
92%praise
Praise94492%
Complaints778%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude46846%
Speed & response12512%
Quality & results10210%
Price & value969%
Would recommend919%
Communication757%
Honesty & trust646%
What customers talk about
We read 886 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…vet for our cat and it was a very good experience, the staff were all friendly and helpful, the waiting area was large and open enough that our cat di…”
“…sick pet at the end of a long day, but maybe teach your team not to rudely announce it to a room full of customers and someone who is worried and ups…”
“…appointment, with vaccine boosters including rabies booster, with a same day appointment, WOW, that is a rare to nonexistent event at Mt Hood PM.…”
“We left a message and emailed them on Monday but they never returned our call or replied back from the email.”
“She brought a churro push up for my cat and did his exam thoroughly and efficiently.”
“About 3 months ago, we came to the horrible decision to have our beautiful Bree euthanized.”
“…having dogs in the same space, all in all a very good experience and reasonable pricing and I’m happy to have them as our main vet for our pets and f…”
“Overall, yes, they had made my cat feel better but its very expensive and the communication needs to be mych better.”
“I will of course update my review in the future, but I always do start out with 5 stars if it is earned and in this case, certainly is.”
“I’d strongly recommend reading the consent forms carefully and asking detailed questions beforehand.”
“Cory Armitage DVM entered, we communicated needs and expectations for care of Misty, and administered Vaccines after a quick exam, and blood draw, aft…”
“My biggest frustration is the lack of communication.”
“…was choreographed by procedure and followed through thoughtfully with genuine care for what they are there for.…”
“” We plan to find another vet, we do not trust them.”
People customers mention
Chris145 reviews
Powers95 reviews
Vet19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Came in to get my cats teeth looked at; due to him having pain. I thought it mightve been just 1 maybe 2 teeth but they ended up pulling 10 teeth out. They had also said he might need more teeth pulled as well.
They ended up taking an x-ray without any heads up and I was charged for it.
I had dropped my cat off at 8 a.m.
I had gotten zero updates throughout the day until 5 mins before closing
I had called multiple times during the day they greeted me everytime. Asked to put me on hold. Then phone call dropped. It happened everytime.
Overall, yes, they had made my cat feel better but its very expensive and the communication needs to be mych better. Its my pet and im very concerned about him.
IF YOU LOVE YOUR PET, STAY AWAY FROM THIS CLINIC. Dr. Daniel “God” Koller has an extensive convicted criminal history of aggravated animal assault and substance abuse - pets have been killed whilst owners are left traumatized from his malpractice. It is a shame this place still runs after his medical license has been REVOKED 3 times now over the last 30 years. Twice in California and once here in Oregon. This man belongs in jail! WATCH OUT.
Price assessment: Overpriced
Services: Service not listed
Kayla Roberts4 reviewsiTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
It was our first time going to this vet for our cat and it was a very good experience, the staff were all friendly and helpful, the waiting area was large and open enough that our cat didn’t feel stressed having dogs in the same space, all in all a very good experience and reasonable pricing and I’m happy to have them as our main vet for our pets and future pets.
Price assessment: Reasonable price
Greg GielerLocal Guide · 60 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Dr. Chris is phenomenal! Never makes you feel like he's rushing you out the door. No question is a dumb question, always discusses the options with you and NEVER pushes you into taking the more expensive option. I will never take my dog anywhere else.
Review Edit: much more busy now days harder to get seen by vets, Dr. Chris is no longer there Dr. Powers is a phenomenal vet. Only problem is sometimes it takes forever to get my dog in to see her vet.
Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Rich Ghawi2 reviewsiTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
Everybody was freindly and helpfully. But first time in 40 years I made an appointment at a vet and they called me the day before wanting me to pay the office visit cost a day early. Wow all about "The Benjamins". What about people who can't afford a $95 office visit?
Price assessment: Overpriced
Retread Rose4 reviewsiTotal number of Google reviews Retread has written across all businesses on Google Maps, not just this one.
I have been using Gresham Animal Hospital for 5 1/2 years now. I have never had a complaint in any way with any aspect of this clinic. I was just there yesterday for the first time visit for my new pet and a "mani-pedi" and her chip She was so comfortable the staff and Dr. Powers at this clinic. I was in and out very quickly. Thank you!
Price assessment: Great price
Services: Service not listed
Response from the owner · 4 years ago
Thank you so much!! We're always happy to help!
Kiera S1 reviewiTotal number of Google reviews Kiera has written across all businesses on Google Maps, not just this one.
Every time we take Sheba here she is always so good and they love her and treat her amazing! She is a rottweller so they can be a handful however she has been going there since she was 8 weeks old as well!!! Amazing staff as well!!!!
Aimee Daker3 reviewsiTotal number of Google reviews Aimee has written across all businesses on Google Maps, not just this one.
