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Greyson & Sons Water Heaters

4.8 ★★★★★ · 129 Google reviews · 24 photos
Repair service · Des Peres, MO

Greyson & Sons Water Heaters at a glance

Google reviewers rate the company 4.8 out of 5 based on 129 reviews, frequently praising clear communication, fair pricing, and organized project management for kitchen, bathroom, and roofing work. Positive feedback highlights punctual crews, detailed explanations, and high-quality craftsmanship that stayed on schedule. However, several low-star reviews cite a pattern of scheduling failures where customers were informed at the appointment time that the company did not service their area, alongside complaints about rude phone interactions and unresponsive automated systems.

  • Google rating: 4.8 out of 5 from 129 reviews (89% five-star).
  • Reviews on this page: 129 Google reviews (124 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Drain Cleaning Service serving Des Peres, Missouri.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.8
★★★★★
129 reviews on Google
5★115
4★10
3★0
2★0
1★4

Reviews from Google, shown as published (original wording, unedited).

Eliza Graves1 review
★★★★★

Greyson & Sons Water Heaters provided excellent project management for our home remodeling project and helped make the whole process run smoothly from start to finish. They clearly explained the budget, schedule, and scope of work, and they stayed flexible when we needed to make small adjustments and fine-tune details along the way. In the end, the renovation was finished on budget and very close to the expected timeline, with only a little extra time needed for final punch-list items and finishing touches. The weekly construction meetings were well organized, productive, and easy to follow. Agendas were shared ahead of time, which helped keep everyone aligned on open items, design choices, and next steps for the remodel. The crew also worked very well with subcontractors, making sure the same level of professionalism, quality craftsmanship, and attention to detail was maintained across every part of the job, whether it involved interior updates, fixture installation, finish work, or other remodeling tasks around the house. Whenever questions came up, they responded quickly and handled everything with real care. One small issue at our home was treated with impressive urgency, and someone even stopped by after hours to make sure it was resolved without disrupting our family. That level of service showed us how seriously they take customer care and how committed they are to keeping a remodeling project comfortable and stress-free for homeowners. We are extremely happy with the finished results and with the overall experience. It is not easy to find a remodeling company that is dependable, honest, skilled, and easy to work with, but this team proved to be all of those things. They felt like more than just a contractor during the project. They became trusted partners who clearly cared about doing the job right and looking out for our best interests. We are thankful for the recommendation and would gladly recommend them to anyone planning a home improvement project in Louis.

Review from Google · view on Google
Luis Frost3 reviews
★★★★★

Our great experience started with a consultation about a bathroom remodel, where we wanted to remove our old bathtub and replace it with a walk-in shower. We met with Justin and another team member, and we explained the look and function we wanted for the space. Justin listened carefully and offered practical remodeling ideas that helped lower the cost while still matching our vision. After reviewing material samples, shower design options, and photos of similar renovation projects, we felt confident moving forward. The planning process was clear, and it helped us understand how the new shower would fit with the rest of the bathroom layout. The suggestions we received made the upgrade feel both affordable and well thought out. The job took a little more than three weeks, but the crew stayed steady and kept the bathroom remodeling work moving along. They were at our home regularly, and we could clearly see progress at the end of each day. It was easy to tell that they cared about the quality of the installation and the overall finish of the project. Justin was kind, professional, and always treated us with respect. Whenever we had a question about the shower install, materials, or the remodeling process, he was available and ready to help. We are very happy with the finished bathroom and the way the whole project was handled.

Review from Google · view on Google
Jeanette25 W3 reviews
★★★★★

We recently hired marc and his team for a long overdue bathroom remodel in our home. We updated 3 original bathrooms, and from the first meeting the process felt clear and well organized. I asked for several estimates before moving forward, and marc stood out because of his communication, simple explanations, and fair pricing. He shared a lot of helpful ideas for the layout, finishes, and remodeling details, and he guided us in choosing materials and where to shop for the best value. Throughout the project, the crew was very professional, easy to reach, and attentive to every step of the work. They kept the job moving smoothly and made the whole renovation experience much less stressful. We are very happy with the final results and the overall craftsmanship. Each bathroom turned out even better than we expected, with quality work, nice finishing touches, and a clean updated look that fits our home well. i really appreciate how easy they made the remodeling process, and we will definitely recommend them to anyone planning bathroom updates or other home improvement work. we would gladly hire them again for future projects because the whole experience was so positive and the results look great.

Review from Google · view on Google
Chelsey Nixon2 reviews
★★★★★

My wife and I recently moved to a somewhat rural, hard-to-reach area in Louis and into a home that needed remodeling work. We made many calls and met with several contractors for bids on the project. Out of all of them, only one team truly followed through and stayed consistent from the first visit to the final walkthrough. Braxton and the crew were ready to help when very few others would take on the job. They handled the work quickly, with solid craftsmanship, and made the whole remodeling process feel much easier. They were prepared, dependable, and clearly knew how to manage the repairs and improvements our house needed. We were very happy with Braxton’s communication, the steady progress, and the finished results. The quality of the home improvement work really stood out, and everything came together the way we hoped. We would gladly recommend them for remodeling or repair projects, whether the job is large or small.

Review from Google · view on Google
Shannon PowellLocal Guide · 6 reviews
★★★★★

Braxton helped us turn our garage into a comfortable home office and playroom, and the whole remodeling process went smoothly from start to finish. Greyson & Sons Water Heaters did an excellent job, and we highly recommend their work. The crew finished the project quickly, used quality materials, and delivered strong craftsmanship at a very fair price, far below other contractor estimates we received. Braxton worked within our budget and never pressured us into upgrades or extra remodeling costs we did not want. He was easy to reach, answered every question, and stayed patient and helpful through each step of the renovation. It is not easy to find honest, dependable contractors who move fast and still do great work, but that is exactly what we found with this team. The finished garage conversion looks great and functions perfectly for both work and family use. We were so pleased with the results that we also recommended them for more work at a family member’s home. We could not be happier with the experience and will definitely use them again for future home improvement projects.

Review from Google · view on Google
K X Farrell1 review
★★★★★

i had a great experience with this family-run home remodeling team in Louis. They handled my whole-house renovation with care and good planning, and they were easy to work with from start to finish. Their crew helped with kitchen and bathroom updates, flooring, room conversion ideas, patio improvements, and even larger addition planning. justin was helpful, marc stayed organized, and braxton made sure the work moved along smoothly. What stood out most was how closely they managed each phase of the remodeling project. They kept the schedule on track, explained the construction steps in simple terms, and made sure the finished work matched what i wanted. They also offered design-build support, but still gave me room to make my own choices. The quality of the craftsmanship was solid, the communication was clear, and the follow-up after completion made the whole process feel professional and comfortable. This remodeling company really focuses on customer care, lasting results, and well-done home improvement work.

Review from Google · view on Google
matthew wilkins5 reviews
★★★★★

Greyson & Sons Water Heaters really did an excellent job with my kitchen remodeling project. Braxton helped me choose a quartz countertop for a cabinet installation and worked out a smart, budget-friendly option by using prefab materials, which saved me a lot of money without sacrificing the finished look. Marc, the project manager, stayed in great communication the whole time and kept me updated about site visits and installation details. He also caught that one of my walls was uneven, so a custom template was needed to make sure everything fit correctly. I was very glad that was handled before installation. Justin, the installer, did beautiful work. There was not a single gap around my uniquely shaped cabinet openings, and the finished countertop looks stunning. The craftsmanship, planning, and attention to detail really made this home improvement project turn out better than I expected.

Review from Google · view on Google
grace odom4 reviews
★★★★★

After major damage to our home, we had to start over and look for a remodeling contractor to handle a full rebuild. We spoke with many contractors before choosing Justin, and we are very thankful we made that choice. My wife and I do not know much about construction or home renovation, so trust and clear communication were very important to us throughout the project. From the beginning, Justin stood out because he was open, detailed, and confident in his work. When we asked for references and examples, he encouraged us to visit an active job site instead of only sharing a short list of past clients. That gave us a real look at the quality of the craftsmanship, job site organization, and how smoothly the work was being managed. The homeowner there had great things to say, which gave us even more confidence moving forward. We also compared several bids for our home rebuild, and Justin provided the most complete and carefully written estimate by far. It covered the scope of work in detail, which helped us feel comfortable that there would be fewer surprises during construction. That level of planning made a big difference and showed he understood the full remodeling process from demolition and framing to finish work and final details. Throughout the rebuild, the project moved along at a strong pace and stayed well organized. Justin managed the schedule closely, stayed focused on our project, and worked hard to keep things on track. He was easy to reach, straightforward to talk with, and always willing to answer questions in simple terms we could understand. If anything needed attention, he addressed it quickly and professionally. The finished home looks beautiful, and the workmanship is excellent. We are proud of the quality of the rebuild, from the structural work to the interior finishes. The crew was respectful, skilled, and careful in our home, and they followed our special requests without any issues. The project stayed within budget, and that gave us even more peace of mind. Starting over with a full home rebuild could have been overwhelming, but this experience was much smoother than we expected. We would absolutely choose Justin again for future remodeling, rebuilding, or renovation work.

Review from Google · view on Google
Sheri IbarraLocal Guide · 3 reviews
★★★★★

so, i usually only leave reviews when i'm truly happy, and this bathroom remodeling project absolutely deserved one. I received a coupon in the mail from Greyson & Sons Water Heaters, and we had been wanting to update our bathrooms for quite a while. Because of my husband’s schedule and mine, it stayed on our wish list longer than planned, but once we finally called, everything moved forward smoothly. i spoke with marc first, and he was professional, friendly, and easy to talk to from the beginning. They were willing to work around our busy evening schedule and even came out at 6:30pm, which helped us a lot. marc worked closely with me through the planning process to make sure the layout, finishes, and overall design matched what we wanted for our home. We wanted to create more room in the master bathroom and make it feel less closed in. marc suggested moving a couple of walls to open up the space, and that idea made a huge difference in the final remodel. From there, we chose a custom double vanity, quartz countertops, and wood-look tile flooring that tied everything together beautifully. He also helped us think through storage, traffic flow, and how the upgraded bath would fit with the rest of the house. i can honestly say i could not have completed such an amazing remodeling job without that level of guidance and experience. My husband and i are more than pleased with the finished bathroom renovation. The crew stayed clean, respectful, and professional the entire time, which really matters to me when people are working inside my home. The entire project felt organized, well managed, and focused on quality craftsmanship. We are very happy with the beautiful results and the excellent experience from start to finish.

Review from Google · view on Google
Jayla PowersLocal Guide · 5 reviews
★★★★★

My husband met Justin by chance and liked him right away. Since we were focused on finding the right home and did not have much flexibility to look around often, Justin scheduled several back-to-back home showings for us during one weekend visit. On the first day, he had three homes lined up and made the whole process feel easy and enjoyable with his direct, down-to-earth style. Justin has a strong background in construction and remodeling, so he quickly noticed important details in each home and pointed out things related to layout, structure, repair needs, and renovation potential. That gave us a lot of confidence because he clearly understood both the homebuying side and the remodeling side. By the time we walked through the third house, I knew it was the one and asked what the next step would be. From there, Justin handled everything smoothly, helped us move quickly, and guided us through the offer process with care and attention to detail. What could have been a stressful search turned into a simple and positive experience. We were able to move forward on a home we loved, stay within budget, and feel good about the condition of the property and its future improvement options. The whole experience was fast, smooth, and easy, and we would gladly recommend him to anyone looking for help with a home purchase, renovation planning, or remodeling insight.

Review from Google · view on Google

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Business details

  • Address: 2325 Dougherty Ferry Rd #6680, St. Louis, MO 63122
  • Phone: (314) 626-9939
  • Service area: Des Peres, MO