Moving and storage service · Memphis, TN · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%87+13.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 218 moversiPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★63 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Grind City Moving and Storage five stars based on sixty-three reviews, highlighting consistent themes of punctuality, efficient handling of heavy furniture, and clear communication throughout the moving process. Customers frequently note that the team arrived on time, worked quickly to minimize stress, and treated belongings with care during both local and long-distance relocations. Pricing is described as fair and competitive, with no hidden fees reported. No recurring criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 63 reviews (100% five-star).
Reviews on this page: 63 Google reviews (62 with written comments, 11 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 6, 2026.
Service: Mover serving Memphis, Tennessee.
Data from Google, last updated November 1, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grind City Moving and Storage: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grind City Moving and Storage: 97/100 on this factor. Category median: 90.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 93.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grind City Moving and Storage: 87/100 on this factor. Category median: 100.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grind City Moving and Storage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
63 Google reviews we collected
5.0of 5
5 stars63100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 62 written reviews
98%praise
Praise16498%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price267%
Reasonable133%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response4326%
Staff & attitude3923%
Would recommend3420%
Quality & results1911%
Price & value148%
Communication106%
Honesty & trust95%
What customers talk about
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was extremely professional, hardworking, and efficient.”
“Everything was completed in under 6 hours without any delays.”
“Logan and his team were quick, efficient, hard working, trustworthy, and polite!”
“Highly recommend Grind City Moving for a smooth, stress-free move.”
“I recently had a great experience with Grind City Moving.”
“The most amazing portion, is that the company is extremely affordable, giving exemplary service for an affordable price.”
“They were responsive and communicative the entire time and took great care of my items.”
“Fast reliable workers that will take care of your items.”
People customers mention
Logan6 reviews
Hunter5 reviews
Nashville3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Grind City Moving and Storage for 1 kind of job. Pick one to see what they paid and said.
ZZachary3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great experience with our team! They confirmed our appointment almost immediately, and then when our move-in date arrived they showed up on time and were so kind and careful with all of our things. Friendly, professional, and they were HUSTLING. Felt like we got an incredible value for the price. Would recommend to…
I recently had a great experience with Grind City Moving. The team was extremely professional, hardworking, and efficient. One of the owners personally helped with the move, which really showed their commitment to their customers. The three gentlemen carried heavy furniture up and down multiple flights of stairs without a single complaint, and not one piece of furniture was damaged. Highly recommend Grind City Moving for a smooth, stress-free move.
S
Sarah AlpertLocal Guide · 19 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Grind City Moving was absolutely 5 stars! Logan and his team were quick, efficient, hard working, trustworthy, and polite! I will certainly use them for any other move we ever have. Highly recommend!
B
Becca L3 reviewsiTotal number of Google reviews Becca has written across all businesses on Google Maps, not just this one.
Wonderful experience! They were responsive and communicative the entire time and took great care of my items. Reggie was the best— respectful and very skilled in knowing how to set up a space. Ethan was also great! I will definitely be recommending these guys to everyone!!
Z
Zachary Knight3 reviewsiTotal number of Google reviews Zachary has written across all businesses on Google Maps, not just this one.
Great experience with our team! They confirmed our appointment almost immediately, and then when our move-in date arrived they showed up on time and were so kind and careful with all of our things. Friendly, professional, and they were HUSTLING. Felt like we got an incredible value for the price. Would recommend to any of our friends that our moving. We worked with Reggie, Paul, and Steve, and they were rockstars.
Price assessment: Great price
Price: $800–1,000
Services: Local moving
S
Sherry Grosman6 reviewsiTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
We used Grind City Moving recently to move us out of a house we spent over 20 years in. The guys were very courteous to us, our home and our belongings. The process from booking a day to unloading the last box was a lot less stressful because we used GCM. I highly recommend them!
Price assessment: Reasonable price
Services: Local moving
K
Kelsea Mabie2 reviewsiTotal number of Google reviews Kelsea has written across all businesses on Google Maps, not just this one.
This moving company went ABOVE and BEYOND for me and my fiance. We found out morning of that we had to move from our apartment to another and these guys moved us (with not everything packed properly) from 3pm-11:30pm on a Friday night. Life savers to say the least. I can’t stress enough how amazing they were. They were so friendly and careful with all of our things. Polite and SO hardworking the entire time! 10/10 recommend.
J
Jimmie MackeyLocal Guide · 63 reviewsiTotal number of Google reviews Jimmie has written across all businesses on Google Maps, not just this one.
I see they have an average of 5 stars from all other reviews, and rightfully so. Although, I was not able to meet the owners personally, the team they sent were great representatives! I was given the team of: Mr. Reggie, Paul, and Joseph. The company was tasked to assist me in a move across the state of TN. They came extremely prepared to give that service. Mr. Reggie was extremely well verse as an expert in moving. He even taught me how to better pack and move my equipment and items. They packed everything carefully, providing enough covers and straps for everything, boxed excess items as needed, and moved efficiently. They were patient in every manner, and did not complain in the least about anything. Mr. Reggie and Paul were the only ones who accompanied me across the state. They worked extremely hard getting me into my storage unit and new space. They used great team work, and let me know that they were there to serve me! I am extremely appreciative of the job they did. The most amazing portion, is that the company is extremely affordable, giving exemplary service for an affordable price. I can state that I am thoroughly pleased with my experience with Grind City Moving and Storage.
A
Andrew Bishop1 reviewiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Grind City Moving crushed a big job for me. Was on a huge time crunch and was a last minute request but Hunter and his team took care of everything in a timely manner and helped with all of the unboxing and clean up. Will be using for any and all moving needs!
J
Jeremy Jefferson5 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Grind City Movers truly lived up to their name! I recently hired them to move my belongings from a storage unit to my new house, and I couldn't have been more impressed. From the initial booking to the final box unloaded, their team was professional, efficient, and incredibly courteous.
The movers arrived early, ready to work, and handled everything with care. What really stood out was their positive attitude and willingness to accommodate a last-minute request. I needed to make an unexpected stop at my parents place to pick up a few extra items, and they handled it without a fuss. They adjusted their plan seamlessly and maintained the same level of efficiency throughout the entire move.
The team worked diligently and quickly, unloading everything at my new place and even helping to place heavier items where I wanted them. They were careful with my furniture and boxes, ensuring nothing was damaged during the process.
If you're looking for a reliable, hardworking, and flexible moving company in the Memphis area, I highly recommend Grind City Movers. They made a potentially stressful experience smooth and hassle-free. Their professionalism and willingness to go the extra mile are truly commendable. I would absolutely use them again!"
