MOVERS · DETROIT, MI
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%54+8.1Craft & service 20%23+4.6Value 10%14+1.4Momentum 8%86+6.9Track record 7%65+4.6Accountability 5%13+0.7Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%54+8.1Craft & service 20%23+4.6Value 10%14+1.4Momentum 8%86+6.9Track record 7%65+4.6Accountability 5%13+0.7Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCOREGrosse Pointe Moving & Storage
Better than 44% of movers · #42 of 75
4.9★315 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yrs (avg 1.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
33%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Grosse Pointe Moving & Storage for moving-related junk removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,200–1,400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$677
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 20
All 3 Google reviews tagged “Moving-related junk removal”
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We had a great experience with Grosse Pointe Moving and Storage during our recent move. Zac, the moving sales manager, was professional, responsive, and made the entire process feel organized and stress-free from the beginning.<br><br>Our movers — John, Umar, and Nicquan — were outstanding. They were punctual,…
Paid $1,200–1,400Reasonable priceLocal movingMoving-related junk removal
Mary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
In addition to Grosse Pointe Moving & Storage removing our unwanted furniture, they did an amazing job with our move. The dream team of John, Nick, Paul, Steve and Kent were professional, polite, and wonderful to work with. They went the extra step of helping us move a large piece of furniture by disassembling it so…
Local movingMoving-related junk removal
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Rating only, no written review.
Paid $1–500Not sureOversized-item movingMoving-related junk removal
vs category
Blue = Grosse, grey = movers average
Rating over time
Price
$1.6k+75% vs typical movers
Bar = middle half of what customers paid · gold mark = category median.
Great price 29%Reasonable 64%Overpriced 2%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%51+17.8Reliability 15%54+8.1Craft & service 20%23+4.6Value 10%14+1.4Momentum 8%86+6.9Track record 7%65+4.6Accountability 5%13+0.7Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
51
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
54
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
23
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
14
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
86
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
65
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
13
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+31 / −0
Professionalism
+37 / −1
Responsiveness
+31 / −0
Punctuality
+0 / −0
Value
+29 / −0
