Personal injury attorney · Fresno, CA · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%39+2.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#71 of 139 attorneysiPosition by Experts Score among all companies we track in this category. · better than 49%
4.9★★★★★568 Google reviews · 23 photos
96%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Grossman Law Offices 4.9 out of 5 based on 568 reviews, with the owner responding to 58 percent of them. Clients frequently describe the firm as professional, friendly, and helpful, noting that staff members return calls promptly and answer questions clearly. Reviewers highlight effective communication and a stress-free experience during personal injury and workers' compensation cases, while no significant recurring criticisms appear in the provided excerpts.
Google rating: 4.9 out of 5 from 568 reviews (96% five-star).
Reviews on this page: 568 Google reviews (466 with written comments, 4 with photos).
Owner responses: the business replied to 58% of reviews.
Most recent review: October 29, 2026.
Service: Attorney serving Fresno, California.
Data from Google, last updated November 1, 2026.
Score profile vs other attorneys
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Grossman Law OfficesAttorneys median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grossman Law Offices: 94/100 on this factor. Category median: 92.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grossman Law Offices: 92/100 on this factor. Category median: 87.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grossman Law Offices: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grossman Law Offices: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grossman Law Offices: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grossman Law Offices: 39/100 on this factor. Category median: 64.D
39
Bar = this company · dark tick = category median.
Star ratings
568 Google reviews we collected
4.9of 5
5 stars54796%
4 stars142%
3 stars41%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 466 written reviews
99%praise
Praise51299%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15931%
Would recommend12925%
Quality & results11923%
Communication5210%
Speed & response367%
Honesty & trust122%
Price & value82%
What customers talk about
We read 466 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thanks to Grossman Law Offices, my case manager was Claudia Sain, a very attentive person who always answered all my questions, and her service was incredible.”
“Amazing service, definitely recommend to speak to Maria Maldonado she will help you with any questions and great at explaining!”
“Excellent work by Ivettet Maria Maldonado, very professional.”
“Communication was a big part of it all and would recommend to anyone.”
“She is VERY quick to reply, so knowledgeable, and very helpful.”
“…we got to the bottom of it and it will be fixed with workman's comp (trust me they're a pain to deal with) thank God for attorneys that can take care…”
“She provided me with a great deal of support and made me feel that she cared about my feelings.”
People customers mention
Dennis27 reviews
Laura16 reviews
David14 reviews
Ted13 reviews
Aileen13 reviews
Maria13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AAlondra5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Amazing service, definitely recommend to speak to Maria Maldonado she will help you with any questions and great at explaining! 100/10 🙌🏽
EEfrain1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Gracias a Grossman Law Offices, la manejadora de mi caso fue Claudia Sain una persona muy atenta siempre contesto todas mis preguntas y su atención fue increíble. También quiero agradecer a su asistente Lilliam, es mi amable. Recomiendo mucho a las oficinas Grossman.
Hhugo2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Estoy muy satisfecho con los servicios de los abogados Grossman. Los resultados fueron mucho mejor de lo que me esperaba.
MMely7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Excelente Ivettet Maria Maldonado muy profesional, sin duda alguna los recomiendo y veras sus resultados positivos..
PPedroLocal Guide · 237 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I am very grateful for the professionalism and support I received from Grossman Law Offices. Claudia Sain, the case manager, was incredibly helpful, attentive, and compassionate throughout the process. She always took the time to answer my questions and made me feel that my case was being handled with care.…
MMarioLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I've been a client since 2019 and I have always been treated as family by Grossman Law Firm and all there employees !!!! I will always recommend Grossman Law Firm to one and all that find themselves in the same predicament that I've been in .... They can't make what happened go away but they will help you…
Amazing service, definitely recommend to speak to Maria Maldonado she will help you with any questions and great at explaining! 100/10 🙌🏽
Response from the owner · a year ago
Thank you so much, Alondra! We truly appreciate your kind words and recommendation. Maria is indeed fantastic at what she does, and we're thrilled to hear that she was able to assist you effectively. If you ever need anything else, don't hesitate to reach out!
E
Efrain Vallejo1 reviewiTotal number of Google reviews Efrain has written across all businesses on Google Maps, not just this one.
Gracias a Grossman Law Offices, la manejadora de mi caso fue Claudia Sain una persona muy atenta siempre contesto todas mis preguntas y su atención fue increíble. También quiero agradecer a su asistente Lilliam, es mi amable. Recomiendo mucho a las oficinas Grossman.
Response from the owner · a week ago
Gracias, Efrain, por tomarse el tiempo de compartir su experiencia. Nos alegra saber que Claudia y Lilliam lo atendieron tan bien. Nuestro equipo en Grossman Law Offices se esfuerza por brindar esa atención personalizada a cada cliente de lesiones personales. ¡Le deseamos lo mejor!
Y
Yaneth Montes1 reviewiTotal number of Google reviews Yaneth has written across all businesses on Google Maps, not just this one.
Thank you, Yaneth! We're glad you had a great experience with our team at Grossman Law Offices. If you ever need personal injury help again, we're here for you.
H
hugo ortega2 reviewsiTotal number of Google reviews hugo has written across all businesses on Google Maps, not just this one.
Estoy muy satisfecho con los servicios de los abogados Grossman. Los resultados fueron mucho mejor de lo que me esperaba.
Response from the owner · 2 weeks ago
Gracias, Hugo. Nos alegra saber que los resultados superaron sus expectativas. En Grossman Law Offices, trabajamos duro para que nuestros clientes de lesiones personales obtengan lo que merecen. ¡Le deseamos lo mejor!
J
James Green1 reviewiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Thanks for the kind words, James! We're proud of our team at Grossman Law Offices and always aim to make the personal injury process as smooth as possible. Wishing you all the best!
E
Ericka CervantesLocal Guide · 64 reviewsiTotal number of Google reviews Ericka has written across all businesses on Google Maps, not just this one.
Gracias por sus amables palabras, Erick. Nos alegra saber que Grossman Law Offices pudo ayudarle con su caso de lesiones personales y que Erick Olea le brindó un buen servicio. ¡Le deseamos lo mejor!
M
Mely Xinic7 reviewsiTotal number of Google reviews Mely has written across all businesses on Google Maps, not just this one.
Excelente Ivettet Maria Maldonado muy profesional, sin duda alguna los recomiendo y veras sus resultados positivos..
Response from the owner · 3 weeks ago
¡Gracias, Mely! Nos alegra saber que Ivette y María Maldonado le brindaron un servicio tan profesional. En Grossman Law Offices, nos esforzamos por que cada cliente de lesiones personales reciba la atención que merece. ¡Aquí estamos para servirle!
M
Mario Cruz5 reviewsiTotal number of Google reviews Mario has written across all businesses on Google Maps, not just this one.
Thank you, Mario! We're glad you had a great experience with us at Grossman Law Offices. If you ever need personal injury help down the road, we're here for you.
P
Pedro GarciaLocal Guide · 237 reviewsiTotal number of Google reviews Pedro has written across all businesses on Google Maps, not just this one.
I am very grateful for the professionalism and support I received from Grossman Law Offices. Claudia Sain, the case manager, was incredibly helpful, attentive, and compassionate throughout the process. She always took the time to answer my questions and made me feel that my case was being handled with care.
Attorney David was professional, knowledgeable, and thorough, and Lilliam was also very helpful and supportive whenever assistance was needed. The entire team treated me with respect and made a difficult process feel much easier.
Response from the owner · 3 weeks ago
Thank you, Pedro! This means a lot to us. We're glad Claudia, Attorney David, and Lilliam made such a positive impression and helped you feel supported through your personal injury case. That's exactly the experience we aim to provide at Grossman Law Offices. Wishing you all the best!
J
Jazalynn Juarez4 reviewsiTotal number of Google reviews Jazalynn has written across all businesses on Google Maps, not just this one.
