grow knoxville - a Shane Archer Concept Salon at a glance
Customers frequently praise the salon's aesthetic, friendly staff, and precise execution of cuts, color, and treatments. Recurring themes include the relaxing atmosphere, attention to detail, and use of eco-friendly products. However, low-star reviews highlight a pattern of communication errors, such as missed appointments and scheduling mix-ups, alongside complaints about rushed service and unsatisfactory results from specific treatments like perms or bleaching.
Google rating: 4.9 out of 5 from 900 reviews (96% five-star).
Reviews on this page: 900 Google reviews (653 with written comments, 31 with photos).
Owner responses: the business replied to 45% of reviews.
Most recent review: October 23, 2026.
Service: Beauty Salon serving Knoxville, Tennessee.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
900 reviews on Google
5★865
4★7
3★2
2★6
1★20
Reviews from Google, shown as published (original wording, unedited).
SW
Suzanne Wedekind9 reviews
★★★★★
Shane and Ashley are my faves for a great cut and style. Everyone in the office is friendly and service is excellent. I am always impressed by the attention to sustainability from recycling to the use of eco-friendly products. No nasties in this salon. I can breathe easily.
Services: Haircut, Hairstyling
Services: Hairstyling, Haircut
Response from the owner · 4 years ago
Thanks so much! We are a Green Circle Salon and recycle just about everything in our salon from the foils to the hair clippings. We love our planet!
This was my first time to the salon and it was great! I loved the atmosphere, decor and vibe. I followed my long-time colorist to his new location and I could not be more thrilled for him. Everyone was so nice and I can't wait to go back and find someone to cut my hair here.
Response from the owner · a day ago
Hi Anna!! We are so happy to have you as a part of the grow family!! We love having Kip as a part of the team. Looking forward to seeing you again during your next color service!
Kip & Nicole are THE BEST!!!! I will go wherever they go! The Salon is beautiful the weighted blanket while Nicole massaged and shampooed my hair is amazing! Kip knows exactly what I want without me even saying anything. He’s amazing at bringing the blonde back to life!
Hi Shenna! We absolutely LOVE Kip and Nicole, they have been the perfect addition to our team. We are thrilled to hear that our Lather Lounge exceeded your expectations! Looking forward to welcoming you back in for your next color!
I couldn’t be happier with my hair! The color is beautifully blended, the highlights look natural and bright, and the layered cut gives my hair so much movement and volume. KyMiyah listened to exactly what I wanted and exceeded my expectations. I left feeling refreshed and confident. Thank you for such a wonderful experience—I highly recommend this salon!
Hi Nicole! Thank you so much for the fantastic review! We are absolutely thrilled to hear that you love your new color, highlights, and layered cut. KyMiyah is incredibly talented at listening to her clients and bringing their vision to life, so we'll be sure to pass along your kind words to her. Knowing that you left the salon feeling refreshed, confident, and happy means everything to us. Thank you for recommending us, and we can't wait to welcome you back next time!
I have been trusting Kip Allen with my hair color for many many years and I would honestly follow him anywhere. He has recently moved to Grow in Knoxville and I was blown away by my experience there.
Kip is an absolute next tier artist at what he does. He has for many years always been able to capture exactly what I envision every single time he works his magic. He is truly one of a kind.
His new home at Grow is incredible. From the first moment I walked in the salon I was so impressed with the hospitality of the staff and the beautiful, warm, inviting atmosphere of the salon. Shane Archer personally introduced himself to me and solidified my first impression of him and his salon as being top notch.
If you are looking for an elite colorist who genuinely cares about his clients and his craft I say run don’t walk to Kip’s new home at Grow.
Response from the owner · a week ago
Hi Shantel! Thank you so much for this kind and thoughtful review. We are so happy to have Kip here as a part of the grow family now and to have you as one of our treasured guests! Our guest's experience will always be our top priority. We are looking forward to welcoming you back for all of your future color services!
Always a good experience at grow! Brooke somehow makes my thinning hair look and feel wonderful! And I always leave feeling pampered.
Price: $80–100
Services: Haircut, Blowdry
Response from the owner · 7 months ago
Thank you so much for the kind words, Peggy! We're thrilled to hear that Brooke has been able to help make your hair look and feel wonderful. Our team is dedicated to providing the best experience for our guests, and it's rewarding to know we've achieved that for you. We look forward to seeing you again soon!
Bekah is great! She put some low lights in today to blend some gray. The color is beautiful!
Price: $200+
Services: Blowouts, Hair highlighting
Atmosphere: Energetic
Maintenance: Well-kept
Response from the owner · 2 weeks ago
Hi Melanie! Thank you so much for the awesome review! We are so happy to hear that you're loving your color!! Looking forward to seeing you at your next reservation.
I’m very particular and I have platinum blonde hair. Jill is my go-to girl. She gets it right every time. This place has an amazing atmosphere. And I love the Dolly mural in the quiet (wash) room.
Response from the owner · 2 weeks ago
Jill always crushes it!! Thank you so much for this wonderful review!!
