GRRR Georgia Rescue Rehabilitation & Relocation logo

GRRR Georgia Rescue Rehabilitation & Relocation

Animal rescue service · Pooler, GA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%50+31.8Reliability 28%22+6.2Replies to reviews 8%9+0.7Craft & service penalty13−8.7Experts Score= 30Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE
DGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 22 pet rescuePosition by Experts Score among all companies we track in this category. · better than 14%
4.5 ★★★★★ 47 Google reviews · 24 photos
77%five-star reviews
15%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2025latest review

GRRR Georgia Rescue Rehabilitation & Relocation at a glance

Google reviewers for GRRR Georgia Rescue Rehabilitation & Relocation highlight the organization's compassionate support during pet surrenders and adoptions, noting staff availability for urgent situations and helpful guidance on animal care. Recurring themes include positive interactions with volunteers who provide supplies and personal assistance, as well as satisfaction with the adoption process. However, several low-star reviews criticize the facility for unresponsiveness to emails and messages, and one complaint alleges unprofessional behavior regarding breed-specific adoption policies.

  • Google rating: 4.5 out of 5 from 47 reviews (77% five-star).
  • Reviews on this page: 47 Google reviews (21 with written comments, 5 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: July 17, 2025.
  • Service: Pet Rescue Organization serving Pooler, Georgia.

Data from Google, last updated November 1, 2026.

Score profile vs other pet rescue

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.

Satisfaction50Reliability22Craft & service13Value–Momentum–Replies to reviews9Satisfaction: 50 (median 61)Reliability: 22 (median 58)Craft & service: 13 (median 86)Replies to reviews: 9 (median 28)
This companyPet Rescue median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GRRR Georgia Rescue Rehabilitation & Relocation: 50/100 on this factor. Category median: 61.C
50
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GRRR Georgia Rescue Rehabilitation & Relocation: 22/100 on this factor. Category median: 58.D
22
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GRRR Georgia Rescue Rehabilitation & Relocation: 13/100 on this factor. Category median: 86.F
13
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GRRR Georgia Rescue Rehabilitation & Relocation: 9/100 on this factor. Category median: 28.F
9

Bar = this company · dark tick = category median.

Star ratings

47 Google reviews we collected

  • 5 stars3677%
  • 4 stars511%
  • 3 stars12%
  • 2 stars36%
  • 1 star24%

Praise vs complaints

Phrases our text analysis found in 21 written reviews

  • Praise982%
  • Complaints218%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude655%
  • Communication218%
  • Would recommend218%
  • Speed & response19%

What customers talk about

We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She was so fantastic and beyond helpful with the flea bath and suggesting food even came over to assist me personally.”
  • “I contact Grrr when we found a kitten alone outside and even on NYE, Jimmi called me and walked me through everything I needed to do and get to help her.”
  • “I highly recommend adopting a rescue dog from them.”
  • “Perry called me back the same day.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

LinLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Because of medical reasons, I could not care for my senior companions that have been with me since they were 6 weeks old. I cried when I had to let them go. GRR SAVED them and also saved me. I can now relax without my heart being torn out. Can't sing enough praise. Thankyou my angels 😇

Customer photo from Lin's review
C7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are so blessed to have our rescue dog Bella! We adopted her in 2017; every day with her is a delight. Our experience with GRRR was outstanding! Thank you.

Customer photo from C's reviewCustomer photo from C's review
Morgan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

Cannot get in contact with them. I have emailed twice and messaged on Facebook also and cannot get ahold of anyone. They have a good cause and I respect them for it but can’t communicate to get information.

− Responsiveness
Gavriella11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I contact Grrr when we found a kitten alone outside and even on NYE, Jimmi called me and walked me through everything I needed to do and get to help her. She was so fantastic and beyond helpful with the flea bath and suggesting food even came over to assist me personally. She brought kitten bottles, flea treatment,…

ShirleyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

My experience with GRRR Rescue was amazing. Perry called me back the same day. I thank God for everything he did. I am so happy to have such a caring rescue for our precious little furry friends. Especially the kittens. Luv U guys 😊❤

Customer photo from Shirley's reviewCustomer photo from Shirley's review
DerrolLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

The staff are awesome. They give shelter to loving pets until they can find a forever home.

Photos

Customer reviews

4.5 ★★★★★ 47 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Ganga Gc Rayamajhi1 reviewTotal number of Google reviews Ganga has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is so wolcoum

Carleen GodingLocal Guide · 52 reviewsTotal number of Google reviews Carleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great support

Lin FitzLocal Guide · 17 reviewsTotal number of Google reviews Lin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Because of medical reasons, I could not care for my senior companions that have been with me since they were 6 weeks old. I cried when I had to let them go. GRR SAVED them and also saved me. I can now relax without my heart being torn out. Can't sing enough praise. Thankyou my angels 😇

LYNN COLELocal Guide · 110 reviewsTotal number of Google reviews LYNN has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Best ever!

Carolyn EvridgeLocal Guide · 45 reviewsTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

No response

Tim RemsenLocal Guide · 13 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These are just wonderful people ❤️!!!!!

C Birkenhauer7 reviewsTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are so blessed to have our rescue dog Bella! We adopted her in 2017; every day with her is a delight. Our experience with GRRR was outstanding! Thank you.

C HudsonLocal Guide · 57 reviewsTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really great people there to help

Morgan Jordan2 reviewsTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cannot get in contact with them. I have emailed twice and messaged on Facebook also and cannot get ahold of anyone. They have a good cause and I respect them for it but can’t communicate to get information.

  • Negative: Responsiveness
Gavriella Shotorbani11 reviewsTotal number of Google reviews Gavriella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I contact Grrr when we found a kitten alone outside and even on NYE, Jimmi called me and walked me through everything I needed to do and get to help her. She was so fantastic and beyond helpful with the flea bath and suggesting food even came over to assist me personally. She brought kitten bottles, flea treatment, a little bed for her, and blankets. I cannot thank Grrr and Jimmi enough for everything! So appreciative xx

GRRR Georgia Rescue Rehabilitation & Relocation on Google Maps →

Business details