4nem Fooka2 reviewsTotal number of Google reviews 4nem has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCharles was great they had great customer service
- Price assessment: Reasonable price
GRS mobile mechanics
4.9 ★★★★★ 118 Google reviews · 24 photos
96%five-star reviews
5%reviews answered by the owner
Nov 2026latest review
GRS mobile mechanics at a glance
Google reviewers rate GRS mobile mechanics 4.9 out of 5 based on 118 reviews, frequently citing punctuality, clear communication, and fair pricing for services like brake repairs, battery replacements, and alternator fixes. Positive feedback highlights quick response times and transparent explanations of vehicle issues. However, low-star reviews describe inconsistent pricing where initial quotes changed, unresponsive communication via text or phone, and work quality that allegedly left vehicles in worse condition than before.
- Google rating: 4.9 out of 5 from 118 reviews (96% five-star).
- Reviews on this page: 118 Google reviews (84 with written comments, 2 with photos).
- Owner responses: the business replied to 5% of reviews.
- Most recent review: November 5, 2026.
- Service: Mobile Auto Mechanic serving Los Angeles, California.
Data from Google, last updated November 5, 2026.
Star ratings
118 Google reviews we collected
- 5 stars11396%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star43%
Praise vs complaints
Phrases our text analysis found in 84 written reviews
- Praise17096%
- Complaints74%
Topic share
How often each topic comes up in the written reviews
- Speed & response4324%
- Quality & results3319%
- Staff & attitude2816%
- Would recommend2011%
- Price & value1911%
- Communication1810%
- Honesty & trust169%
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“When someone else messed up a brake service, GRS Mobile Mechanics came out to fix it and made sure I was safely back on the road lightning fast!”
“Great customer service , contacted me back immediately and had amazing results .”
“EXTREMELY helpful with replacing the battery on my Nissan GTR R35!”
“10/10 would gladly call on again for the next time my car needs work done!”
“He was on time, his prices were fair, and he genuinely cares about his clients.”
“This mechanic was professional, honest, and fast — they explained everything clearly, didn’t overcharge, and had my car running perfectly in no time.”
“mechanic was on time, communication was on point AND he had the BEST PRICE/RATE in the entire Los Angeles area!”
“To make matters worse, once I brought the issues to his attention, he completely ghosted me.”
“…h him that he’s thorough/ extremely knowledgeable about his work and genuinely cares about the outcome Plus, he had all the proper equipment + paperwo…”
People customers mention
- Charles 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 118 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Sakina Keno HollywoodLocal Guide · 26 reviewsTotal number of Google reviews Sakina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDoesn't answer
Response from the owner · a week ago
Hello , please understand I’m just human I’m busy a lot and work on a lot of cars through the day sorry for the inconvenience 🙏🏽
Toy Loc3 reviewsTotal number of Google reviews Toy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleService was good I appreciate
Maya9 reviewsTotal number of Google reviews Maya has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhen someone else messed up a brake service, GRS Mobile Mechanics came out to fix it and made sure I was safely back on the road lightning fast! 10/10 would gladly call on again for the next time my car needs work done!
- Price assessment: Great price
Naomiii DowdLocal Guide · 14 reviewsTotal number of Google reviews Naomiii has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWas quoted 1 price then he changed his mind and gave me a diff price that’s not cool & it’s bad business & let’s be clear I’m a travel nurse OF 14 yrs that relocated to LA I have money . It’s the principle and then as you can see in the screenshots HE BRAGS ABOUT CHANGING THE PRICE IF HE WANTS TO 😑BECAUSE HE’S THE BOSS 🚮 that’s even worse knowing he does that .HE SHOULD HAVE NEVER GIVEN ME A QUOTE he should’ve said he’d get back to me. HE IS NOT A HONEST BUSINESSMAN & it’s the fact he contacted me after I left a HONEST REVIEW … nothing I typed was a lie Edit * I read your response but you lied , nothing about pricing was communicated besides the 1st quote & I gave all information on my vehicle prior to getting a quote that was requested by you in order to even get a quote ! Anyways I’m currently getting it repaired by an actual honest businessman
- Price assessment: Overpriced
Response from the owner · a month ago
Hello Naomi, I adjusted the price after reviewing the vehicle’s repair diagram and getting a better understanding of the work required\. As I mentioned in our text conversation, I wanted to make you aware of the updated price before proceeding with the repair so you had the opportunity to decide whether you wanted to move forward\. I understand that the updated price may not have fit your budget\. My pricing reflects the level of service, experience, and professional work I provide as a certified automotive technician\. If you’re looking for a more budget\-friendly option, you may want to consider a Jiffy Lube or a less\-experienced mechanic, as their pricing may better fit your needs depending on the service required\. Thank you for contacting GRS Mobile Mechanics, and I wish you the best with your vehicle\.
Jasage2 reviewsTotal number of Google reviews Jasage has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service , contacted me back immediately and had amazing results .
Michael Evans2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people to work when thing's happening to your car unexpectedly.
- Price assessment: Reasonable price
Shalmir Ayala2 reviewsTotal number of Google reviews Shalmir has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe best
Ryan BensonLocal Guide · 30 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI would never use this mechanic again. I hired him to replace the front lower control arms, and after his work the suspension was in worse shape than before. The vehicle now has additional problems that weren’t present when I brought it to him, and I now have to pay another mechanic to diagnose and repair the damage. To make matters worse, once I brought the issues to his attention, he completely ghosted me. He won’t respond, won’t refund the money I paid, and has made no effort to stand behind his work or fix the problems he caused. At this point, I wouldn’t trust him to touch my vehicle again anyway. What should have been a straightforward repair turned into an expensive nightmare. I paid for a repair and ended up with a bigger problem and additional repair bills. Save yourself the headache and take your vehicle to someone who stands behind their work.
Response from the owner · 3 months ago
You got the wrong person I haven’t worked on cars in months due to personal reasons before you make a bad review make sure its the correct person you can mess up someone’s life doing that because when you give a bad review they stop getting calls thank you
Amy McCollum5 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI cannot say enough good things about Charles. He was on time, his prices were fair, and he genuinely cares about his clients. As someone who has had some very bad experiences with mechanics, Charles was a breath of fresh air. I highly recommend his services!
Business details
- Phone: (213) 492-3311
- Website: g4mobilemechanics.com
- Service area: Los Angeles, CA