Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts
Google reviewers rate Guma Roll Off Containers and Dumpster Rental NYC 4.5 out of 5 based on 127 reviews. Positive feedback highlights professional service, punctual deliveries, transparent pricing, and responsive communication from the dispatch team. However, some customers report significant issues with missed appointments, unreturned calls, and unexpected charges, indicating occasional reliability problems despite the generally high satisfaction.
Data from Google, last updated November 9, 2026.
127 Google reviews we collected
Phrases our text analysis found in 100 written reviews
How often each topic comes up in the written reviews
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team made dumpster rental quick and straightforward with excellent communication throughout.”
“He delivered exactly as promised, and I truly appreciate his professionalism, reliability, and follow-through.”
“It’s completely disrespectful and I’m pretty sure it’s illegal.”
“We highly recommend GUMA Containers for any container or dumpster needs.”
“Outstanding service from Guma Roll Off Containers and Dumpster Rental NYC!”
“The worst they say they will come one day and don't show up they don't even call you to reschedule they just don't show up and wait for you to call them.”
“Also the pricing for renting this fifteen yard container was reasonable.”
“The service was professional reliable and convenient.”
“They made the whole process smooth and efficient along with being incredibly friendly and easy to work with.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.5 ★★★★★ 127 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Tony is the best! He delivered exactly as promised, and I truly appreciate his professionalism, reliability, and follow-through. Thank you, Tony!
Outstanding service from Guma Roll Off Containers and Dumpster Rental NYC! The team made dumpster rental quick and straightforward with excellent communication throughout. Professional service convenient roll-off containers and a smooth overall experience.
We truly appreciate your feedback! Glad to hear our team delivered the convenient, professional service you needed. Thanks for choosing GUMA Roll Off Containers—we're ready whenever your next project comes up!
Amazing experience with Guma Roll Off Containers and Dumpster Rental NYC! The service was professional reliable and convenient. The roll-off container was exactly what we needed and the entire dumpster rental process was smooth and hassle-free.
Thank you for the wonderful feedback! We’re thrilled to hear that your dumpster rental was smooth, convenient, and hassle-free from start to finish. Providing reliable equipment and professional service is what we strive for every day. We look forward to assisting you on your next project!
Eddie and his team were amazing! They made the whole process smooth and efficient along with being incredibly friendly and easy to work with. We will absolutely use Guma again in the future.
Thanks for the 5-star review! Delivering fast, friendly, and reliable service is always the goal at GUMA. We’re thrilled to have earned your future business and look forward to serving you again!
Pleasure doing business with Guma Containers. Excellent communication. Dispatch consistently goes out of their way to meet customer needs.
We truly appreciate your business! Going out of our way to meet customer needs is what we strive for every day. We are thrilled to hear that you had a great experience working with Guma Containers. Our team prides itself on clear communication, and our dispatch team works hard to make sure our customers' needs are always met efficiently.
Used Guma for a construction project and they were absolutely amazing. Super reliable, great communication, and everything was handled quickly and professionally. Made dealing with construction debris one less thing to worry about. 10/10 — highly recommend Guma!
We truly appreciate the high recommendation! Glad to hear our team delivered the fast, professional service you needed to keep your job site running smoothly. Thank you for choosing GUMA Containers!
They are very expensive. They will over charge you then the original price.wont use this co. Ever again
Eddy was excellent with us. Quick to response. And On time! Thank you Eddy
Glad we could provide you with fast, reliable service for your project. We look forward to working with you again next time!
I had the pleasure of working with Eddie & his Driver Mike. The whole process was professional and efficient. Debris haul-away in NYC can seem overwhelming. Eddie & his team made the experience easy. I will definitely be using GUMA again!
Thanks for the high praise! It’s great to know that the team made your haul-away look easy. We’re proud to be your go-to for professional, efficient service in the city. We look forward to helping you with your next project!
Eddie and his Dispatch treated me as good as family. very pleasant, friendly and accommodating A+++.. Use these guys. Great Price too!! Thanks Joe H
Thanks for the A+++ review, Joe! Treating our customers like family is exactly how we like to do business. We’re glad the dispatch team took great care of you and that you loved the pricing. We appreciate the recommendation!
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Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts