Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Customers frequently praise the punctuality, thoroughness, and friendly communication of the technicians, noting that staff often explain treatment plans and accommodate specific requests. Positive reviews highlight the company's responsiveness, flexible scheduling, and eco-friendly approaches to pest control and lawn care. However, a minority of low-star reviews criticize specific instances of incomplete services, billing errors, and poor driving habits, with some customers expressing frustration over perceived judgment regarding property conditions.
Data from Google, last updated November 3, 2026.
1,315 Google reviews we collected
Phrases our text analysis found in 991 written reviews
How often each topic comes up in the written reviews
We read 991 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was really easy to set up, and the tech who came to my house was very understanding and respectful of my house”
“However a particular individual they kept sending out even after I asked them not to ruined my experience - incompetent and condescending.”
“Leo is always on time, very thorough, and it’s a pleasure to have him provide our extermination services.”
“One of the worst experience we had with pest control.”
“Thorough, informative, efficient, friendly, flexible scheduling”
“We absolutely recommend Gunter’s for termite inspections.”
“If they take care of your pest and lawn ,like they drive, stay away.”
“I explained to her how I had been previously locked into a contract with a TERRIBLE pest control company and she fully explained their services and th…”
“Levi the Technician was very honest and helpful and answering questions I had regarding a spider infestation issue we are having as well as gave addit…”
“Do not trust this product with your fur or human family.”
“The price is fair unlike their contract based competitors, and the technicians are friendly.”
“Very expensive with no effective result.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 1,315 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very knowledgeable professional. Prompt and professional.
Thank you, Holly Jo!
Leo is always on time, very thorough, and it’s a pleasure to have him provide our extermination services.
Hi Deb! Thanks so much for sharing about your ongoing services with Leo! It's been such a pleasure to have him on our team for over 9 years! Thank you for your loyalty to Gunter!
They were exceptional! Responded immediately and listened to my concerns. Really have tried to help improve my lawn.
Hi Arlene! Thanks so much for sharing, we're so happy you've had such a great experience with our office and lawn care team so far. Happy to have you as a customer!
It’s good peace of mind to have experienced professionals handling inspections. Dale did a thorough job and it is greatly appreciated.
Hi John! We've been so lucky to have Dale on our team for over 25 years. His 50+ years of termite experience are unmatched in our industry - especially locally - and he adds so much special value to our team! THanks for noticing and for taking time to share.
On time, reliable and effective
Hi Robin! Thanks for the excellent feedback!
Very thorough and courteous. We like their eco-friendly approach to pest control.
Hi Ryan! Thank you for sharing and happy to hear you felt well taken care of. As a 4th generation family owned company, our goal is to treat both our team and our clients like family members!
Came to my house a few days ago. I like that they allow me to text instead of call or email. It was really easy to set up, and the tech who came to my house was very understanding and respectful of my house
Hi Theodore! Thanks for such a great review. Our lives can all be so busy balancing work, family, running from thing to thing :) so anything we can do to make scheduling with us easier on you, we'll do! Happy to hear that you felt in good hands with Jay Jay in your home and communicating with Tasha from our office to set up your pest preventative service. Thank you for sharing!
Have used Gunter Pest for many years. John always does a great job.
Thank you for continuing to trust our company for pest preventative! - Oct 2026 We're grateful to have you as one of our customers. Thanks, Greg! - April 2024
Thorough, informative, efficient, friendly, flexible scheduling
Thank you for the wonderful feedback, Malcolm! - Oct 26, 2026 Hi Malcolm! THanks for the great feedback. So happy to hear this! - Sept 2025
Great customer service! Honest and friendly. These are your people for pest control!
Hi Sarah! This feedback makes us very proud! As a 4th generation family owned company since 1950, we've always aimed to treat you - our customers - like our very own family! Thanks for taking time to share.
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts