Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers for Gunther Plumbing in Columbus, Ohio, rate the company 4.9 out of 5 based on 996 reviews, with the owner responding to 80 percent of feedback. Customers frequently cite punctuality, professional communication, and fair pricing for services including water heater installation, drain clearing, and fixture repairs. However, some lower-rated reviews describe instances where technicians failed to complete requested work, provided inaccurate diagnoses, or charged high fees without itemized invoices, leading to customer frustration.
Data from Google, last updated November 9, 2026.
996 Google reviews we collected
Phrases our text analysis found in 721 written reviews
How often each topic comes up in the written reviews
We read 721 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was professional, and had great communication skills.”
“They offer timely, honest, quality and fairly priced repairs.”
“Mike and Christopher did an outstanding job on all my work.”
“the worst part was they did work for us 18 months ago.”
“He listened carefully to my concerns, thoroughly evaluated the problem, explained his findings, and provided fair, transparent pricing.”
“Wasn’t able to fix because a bigger issue came up, which was frustrating because he was already over charging for what should have been a very simple fix.”
“I would HIGHLY recommend Gunther and will be using them in the future!”
“Based on my personal experience, I strongly recommend that people think twice before hiring this company.”
“They both were polite and easy to talk to and kept me informed throughout the entire process.”
“4 other plumbers came out, promised me a quote then ghosted me.”
“With 15 years of experience, John demonstrated professionalism, knowledge, patience, and integrity while addressing a difficult plumbing issue.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 996 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
5 Star service. Men did a very focused professional job. Water heater working great. Gunter will be my goto company for plumbing services.
Thank you so much for the great review John!
Gunther has been helping assist my clients for years. They offer timely, honest, quality and fairly priced repairs.
Thank you for the review Karleya!
Fair and Honest!
Thank you for the review!
Prompt and efficient service. John is very knowledgeable. Very pleased with the work done today!
Thank you for the review Sue!
We had a new toilet installed in one bathroom and some repair work done in another. Caleb did a great job. He was professional, and had great communication skills. He took his time and was very knowledgeable. Thank you, Caleb!
Awesome! Thank you for the review
Great operational staff! Jenny, Rachel, and Gabby are exceptional! Sometimes I'll call just to brighten my day! Jenny, always professional and positive, just makes you smile with her enthusiasm! These ladies are always on top of things and makes my life easier when calling to schedule. Awesome job Ladies and thank you!
Thanks for the review Jeffrey!
We called Gunther Plumbing to fix a leaking sink faucet. Everyone that I dealt with was very polite and professional. I would highly recommend them.
Thank you for the review Barb!
Thanks for their help and support
Thank you for the review Lijun!
★★★★★ Exceptional Service from John! I had an outstanding experience with John at Gunther Plumbing! With 15 years of experience, John demonstrated professionalism, knowledge, patience, and integrity while addressing a difficult plumbing issue. He listened carefully to my concerns, thoroughly evaluated the problem, explained his findings, and provided fair, transparent pricing. I especially appreciated his honesty and willingness to answer my questions. Thank you, Gunther Plumbing, for listening to my concerns and sending John. He is a true asset to your company, and I will gladly request him for future plumbing needs. Highly recommended!
Michele, thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear that John provided the professionalism, honesty, and attention to detail we strive for at Gunther Plumbing. John is a tremendous asset to our team, and we’ll be sure to share your kind words with him. We truly appreciate your trust in our company and look forward to being there whenever you need us again!
The plumber was very kind and honest gave me my best options. And then allowed me to pick without forcing it.
Thank you for the review!!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts