Customers consistently report prompt communication, fair pricing, and professional execution of services including gutter cleaning, replacement, and installation of guards. Reviewers highlight the business's ability to handle complex repairs and its adherence to schedules, noting that estimates often matched final costs. With a perfect five-star rating from twenty reviews, the owner actively engages with feedback, and no recurring criticisms were identified in the provided excerpts.
Google rating: 5.0 out of 5 from 20 reviews (100% five-star).
Reviews on this page: 20 Google reviews (18 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: May 28, 2026.
Service: Gutter Installation Service serving New Hartford, New York.
Data from Google, last updated October 28, 2026.
Photos
Customer reviews
5.0
★★★★★
20 reviews on Google
5★20
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I reached out after noticing how bad my gutters were after the winter, and they responded promptly with a free estimate and clear, honest advice.”
“Excellent work and the guards are great at keeping gutters clean.”
“From start to finish, the experience was seamless, professional, and surprisingly stress-free.”
“Mark replied to my request immediately and gave me estimate within several days.”
“If you're looking for reliable, professional gutter service, look no further than The Gutter Doctor.”
“He explained what he was doing every step of the way and even spotted and resolved some issues with the shingles.”
People customers mention
Mark8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
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James Anania9 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Mark replied to my request immediately and gave me estimate within several days. Job completed within 2 days. Excellent work and the guards are great at keeping gutters clean. I enjoy watching the downspouts gush when it rains.See enclosed picture of the fine mesh and how they are secured. Each gutter was adjusted so that they drained to downspout and secured to roof with a rubber washer screw and then covered with silicone. Mark was a pleasure to work with.
James
Response from the owner · 4 months ago
Thank you James for the great review! Glad we can make you smile every time it rains!😃
Crystal Brice1 reviewiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Mark was amazing. From beginning to end. I would highly recommend him to everyone. I'm so glad my brother recommend Mark to me. I appreciate you and all of your hard work.
Response from the owner · 5 months ago
Thank you for the great review and a pleasure doing business with you!😃
Michele LaPorteLocal Guide · 15 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Mark is fair, reasonable and does excellent work! This job was for cleaning gutters, downspouts, re-hanging all and making adjustments where needed as well a re-routing a downspout from the dormer. Next time getting gutter guards! Call Mark before you sign with LF, etc., you won’t be disappointed! Definitely recommend The Gutter Doctor!
Response from the owner · a year ago
Thank you very much for the fantastic review!
Mike Lahey1 reviewiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
I can't say enough good things about The Gutter Doctor. From start to finish, the experience was seamless, professional, and surprisingly stress-free. I reached out after noticing how bad my gutters were after the winter, and they responded promptly with a free estimate and clear, honest advice.
They showed up on time, worked efficiently, and treated my property with care. My new gutters were installed right before a storm and for the first time in years, they aren’t overflowing and dumping water down the front door.
What really stood out was Mark’s attention to detail and genuine customer care. He explained what he was doing every step of the way and even spotted and resolved some issues with the shingles.
If you're looking for reliable, professional gutter service, look no further than The Gutter Doctor. I wish every contractor operated at this level. Five stars all the way!
Response from the owner · a year ago
Thank you Mike for the awesome review! Your satisfaction is our top priority! Have a great Memorial Day weekend!! Mark Gutter Doctor.
Morgan Kaplan (Downing)Local Guide · 11 reviewsiTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Mark was great to work with! He came out to do an estimate the same day I contacted him (a Friday evening!) and came to do the repairs 2 days after we got insurance approval. We hired him to just replace one section of gutters, but after he finished that, he took the time to clean out the rest of the gutters on the house. Very happy with the results!
Response from the owner · a year ago
Thank you Morgan for the awesome review and the work opportunity!
Anthony LoConteLocal Guide · 70 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Called Mark and he came right out and gave us an estimate which was a great price. He took down all of are old gutters and hauled them away. Installed all new seemless gutters, downspouts, downspout extensions and the debris guards. He even put down the cement pavers and splash pads that I purchased. The whole job looks great and when he finished it started raining and they work great. Mark is very professional, knowledgeable and very nice person. If you want gutters at a great price with a professional then dont call anyone else, if I could give more than five stars I would. Thanks Mark.
Response from the owner · 2 years ago
Thank you Anthony for the awesome review, it was a pleasure doing business with you.
David Pickett5 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
So happy I called Gutter Doctor. I had an odd situation with a custom gutter system 4 local area gutter contractors told me that they would not repair it or ghosted me all together after stating a custom fabrication piece was needed. Gutter Doctor showed up, identified the problem as a simple clog and five minutes later we are good to go. I wish i had not wasted months on the other companies. Friendly, and worth calling!
Response from the owner · 2 years ago
Thank you for the awesome review glad I was able to solve your gutter problem.
Greg Neuschel2 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
I contacted Gutter Doctor and he returned my call very soon. The estimate I was given was very fair, and when all the work was completed, the estimate was spot on! When he was done, the job site was cleaned up, and he went over the completed work.
Thanks Mark!!
