Customers generally praise the firm for knowledgeable staff who provide clear explanations, handle complex documents efficiently, and maintain a relaxed atmosphere without rushing clients. Many reviewers note the accuracy of the work and the willingness to answer questions about business steps, leading to repeat business. However, a few low-star reviews highlight difficulties reaching the office via phone or email after filing, as well as instances where final charges exceeded initial price quotes.
Google rating: 4.9 out of 5 from 78 reviews (97% five-star).
Reviews on this page: 78 Google reviews (66 with written comments, 3 with photos).
Owner responses: the business replied to 45% of reviews.
Most recent review: July 27, 2026.
Service: Document Preparation Service serving Oklahoma City, Oklahoma.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
78 reviews on Google
5★76
4★0
3★0
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
K
KLocal Guide · 65 reviews
★★★★★
Impossible to reach. Won't answer emails. There was mistakes on my tax forms, but Hattie is not answering emails or phone calls. Very disappointing since I've used her for 3 years. I've been trying to reach someone since April.
Services: Income tax return filing, Income tax return preparation
Response from the owner · 2 months ago
Hello! I'm so sorry you haven't been able to reach anyone! I haven't received anything, and if something is wrong with our boxes I need to contact our provider. May I call you tomorrow to get your tax issues settled and to figure out what is going on with the inbox? If that's okay, please reply with your last name so I can pull your contact information or call the office number at 405-618-0198. You can also email [email protected]. I apologize for the inconvenience and frustration this has caused! Thank you, Hattie
Holly is by far the best accountant I have found in Oklahoma! Holly is patient and extremely knowledgeable. I have gone to Holly for several years, and she has always been able to fully answer my my questions.
We own Kinnett Plumbing &Services.
Before using holly we had someone else lined up, that we met through work. Long story short we set up with other tax prep person March 1st and we kept getting pushed off and the run around. Finally in late August a friend mentioned Holly. I immediately called and she told me to come in the next day and she would get it fixed up. Holly most definitely got us taken care of quick. Since then she has kept our books in order and all are tax prep.
She is always consulting with us and giving so much information. She supports small businesses more than most i would say. I personally believe that with Holly its not just a job, she does it with a passion and is always keeping us in the right direction. I wish I could leave more than 5 stars as she and her team deserve more. Dont be like us and go with the wrong person. Go to H&H Accounting first to be taken care of the right way.
