Customers frequently describe the tax preparation service as professional, friendly, and efficient, noting that staff members provide clear communication and helpful guidance through complex financial situations. Reviewers often highlight the ease of the process and the knowledge of the advisors in resolving specific tax issues. However, some lower-rated experiences mention instances of software difficulties, missed income details leading to unexpected liabilities, and a lack of personalized attention compared to online alternatives.
Google rating: 4.8 out of 5 from 154 reviews (90% five-star).
Reviews on this page: 154 Google reviews (124 with written comments, 2 with photos).
Owner responses: the business replied to 36% of reviews.
Most recent review: April 26, 2026.
Service: Tax Preparation Service serving Denton, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
154 reviews on Google
5★139
4★9
3★2
2★1
1★3
Reviews from Google, shown as published (original wording, unedited).
LC
Lynn CharlesLocal Guide · 170 reviews
★★★★★
Late post. Ramya Ram was my H&R Block person. She was pleasant and professional. She made the experience easy. Great person to work with.
Services: Income tax return filing
Response from the owner · 5 months ago
Dear Lynn, thank you for your review! We're delighted to hear that you had a great experience with Ramya Ram. Providing personalized and efficient service is what we're all about at H&R Block, and we're thrilled that Ramya Ram was able to deliver that for you. We appreciate your business and can't wait to see you again next tax season!
Ramya Ram was absolutely EXCELLENT AND PUT ME AT EASE. I’m so thankful for her and helping get thru my situation I’m so relieved and appreciative of her diligence and initiative to go above and beyond for my stressful situation I’m so thankful to her she was AMAZING!!!!
Response from the owner · 6 months ago
Dear Liza, thank you for your review! We're delighted to hear that you had a great experience with Ramya Ram. Providing personalized and efficient service is what we're all about at H&R Block, and we're thrilled that Ramya Ram was able to deliver that for you. We appreciate your business and can't wait to see you again next tax season!
Hello Andy, thank you for sharing your positive experience with us! We're pleased to hear that you had a great experience with Ramya Ram. Providing excellent service is what we aim for at H&R Block, and we're happy that Ramya Ram delivered just that. We appreciate your feedback and hope to have the opportunity to serve you again next tax season!
Services: Income tax return filing, Income tax return preparation
Response from the owner · 6 months ago
Dear Karem, thank you for your review! We're delighted to hear that you had a great experience with Ramya Ram. Our team at H&R Block strives to provide top-notch service, and we're glad Ramya Ram exceeded your expectations. We appreciate your business and look forward to seeing you again next tax season!
Dear Tiffini, thank you for your kind words! We're delighted to hear that you had a great experience with us and that Ramya Ram provided exceptional service. We couldn't agree more—Ramya Ram is amazing at what they do! Your satisfaction is important to us, and we appreciate your business. We look forward to serving you again next tax season!
Hi Lindsay, thank you for taking the time to leave a review! We're thrilled to hear that you had a great experience with us and that Ramaya ram was amazing in assisting you. We absolutely agree—Ramaya ram is a valuable member of our team! Your satisfaction is our priority, and we appreciate your business. We can't wait to welcome you back next tax season!
The service I received through H&R Block was outstanding. ERT organized and professional.
Price assessment: Great price
Services: Tax Accounting
Response from the owner · 6 months ago
Hi Sherrie, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Hello Constance, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Ramya Ram helped with my tax return this year. She made it extremely easy and was very clear communication in everything that was happening.
Response from the owner · 6 months ago
Hi Anna, thank you for leaving a review! We're so glad to hear that you had a positive experience with your tax professional, Ramya Ram. At H&R Block, we strive to provide exceptional service, and we're thrilled that Ramya Ram met your expectations. Your feedback is valuable to us, and we look forward to welcoming you back next tax season!
