Reviewers generally praise the Mooresville location for knowledgeable, efficient, and friendly staff who provide reliable tax preparation services. Many clients highlight long-term relationships with specific preparers and the professional atmosphere. However, some low-star reviews criticize specific employees for rudeness or inattentiveness, while others complain about high fees, missed deductions, and a lack of accountability for errors.
Google rating: 4.8 out of 5 from 139 reviews (90% five-star).
Reviews on this page: 139 Google reviews (116 with written comments).
Owner responses: the business replied to 6% of reviews.
Most recent review: February 10, 2026.
Service: Tax Preparation Service serving Mooresville, North Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
139 reviews on Google
5★125
4★7
3★0
2★3
1★4
Reviews from Google, shown as published (original wording, unedited).
CB
Cheryl Bolduc5 reviews
★★★★★
Have used HR Block for years, using the same tax preparer David Neese. He is great.
Price assessment: Reasonable price
Services: Income tax return preparation
Response from the owner · 8 months ago
Cheryl, thank you for leaving a review, and for providing positive feedback for your tax pro, David Neese. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Stephen, we’re so happy to hear you had a great experience with us and that your tax pro Tina Shilov was helpful. We appreciate your business and look forward to seeing you again next tax season!
Each year, we think about tax season again, It's comforting, knowing our preparer at H & R Block will be there to do another friendly and knowledgeable filing.
David Neese has been my tax pro for 3 years. He's very nice and has helped me so much throughout the years. He's great. The H&R block on main Street is a great atmosphere. The receptionists have always been super friendly and helpful