Google reviewers for the Newark, OH location rate the tax preparation service 4.7 out of 5 based on 210 reviews. Customers frequently praise the staff for being friendly, knowledgeable, and efficient, often noting that complex returns were handled accurately and quickly. However, several low-star reviews criticize the pricing structure, specifically the cost per form, and describe instances of feeling misled about total expenses or receiving inadequate communication regarding specific tax details.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Very helpful Great service and employees
Hi Michael, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Marie was great super nice and helpful and the receptionist was super friendly
Hi Andrea, thank you for your feedback! We're delighted to hear that you had a great experience with us and that Marie exceeded your expectations. We agree that Marie is amazing, and we're proud to have them on our team. Your satisfaction is important to us, and we appreciate your business. We can't wait to see you again next tax season!
As always just fabulous
Dear Tiffany, thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Lovely Experience, Marie helped me out alot. I would really recommend them.
Dear Adyan, thank you for your review! We're delighted to hear that you had a great experience with Marie. Providing personalized and efficient service is what we're all about at H&R Block, and we're thrilled that Marie was able to deliver that for you. We appreciate your business and can't wait to see you again next tax season!
Marie has been wonderful to us over the past 5 years. Answering all our questions, helping to get the most out of our returns. Very personable and professional.
Krystal, we're so happy to hear you had a great experience with us and that you feel your tax pro Marie was amazing. (We think so too!) We appreciate your business and look forward to seeing you again next tax season!
Lovely experience.
Hello Heather, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Barb at H&R Block has done my taxes for years now and always does a wonderful job. Couldnt be happier!
Hi Joe, thank you for taking the time to leave a review! We're thrilled to hear that you had a great experience with us and that Barb was amazing in assisting you. We absolutely agree—Barb is a valuable member of our team! Your satisfaction is our priority, and we appreciate your business. We can't wait to welcome you back next tax season!
Nobody tells you that they charge per form. I got charged $700 to do. My taxes will not be going there again. That's ridiculous and highway robbery. I'm going to start going too the library by the way. They do it for free. I just found out wish I would have done sooner.
Beth , thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Always a great experience
Hi Cindy, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Fantastic!
Hi Gracie, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!