Google reviewers rate H&R Block in Salem, OR, 4.6 out of 5 based on 159 reviews, with the owner responding to 33 percent of them. Clients frequently praise the staff for being professional, knowledgeable, and efficient, noting that consultants handle complex tax situations well and maximize refunds. Recurring themes include friendly front desk service and consistent annual relationships. However, several low-star reviews criticize the pricing as excessive for simple returns and complain about poor communication regarding costs or delays in completing tax filings.
Google rating: 4.6 out of 5 from 159 reviews (84% five-star).
Reviews on this page: 159 Google reviews (142 with written comments).
Owner responses: the business replied to 33% of reviews.
Most recent review: April 11, 2026.
Service: Tax Service serving Salem, Oregon.
Data from Google, last updated October 26, 2026.
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Customer reviews
4.6
★★★★★
159 reviews on Google
5★134
4★9
3★5
2★0
1★11
Reviews from Google, shown as published (original wording, unedited).
KN
Karin Nilsson4 reviews
★★★★★
Barbara Siefkin has rescued me for 3 years in a row!! I am a true procrastinator and was always coming in at the last minute. She is always welcoming, highly skilled, and enjoyable to work with. She’s the best I’ve ever!
Price assessment: Reasonable price
Services: Income tax return filing
Response from the owner · 6 months ago
Hi Karin, thank you for taking the time to leave a review! We're thrilled to hear that you had a great experience with us and that Barbara Siefkin was amazing in assisting you. We absolutely agree—Barbara Siefkin is a valuable member of our team! Your satisfaction is our priority, and we appreciate your business. We can't wait to welcome you back next tax season!
I had an appointment with Barbra at the commercial H&R Block and she was amazing! Super friendly and kind, and also very good at her job. She got me the most money back possible as well as informing me as more ways to get more money back on my taxes in the future. HIGHLY recommend setting up an appointment with Barbra!
Price assessment: Reasonable price
Services: Income tax return filing
Response from the owner · 6 months ago
Dear Isaiah, thank you for your review! We're delighted to hear that you had a great experience with Barbra. Our team at H&R Block strives to provide top-notch service, and we're glad Barbra exceeded your expectations. We appreciate your business and look forward to seeing you again next tax season!
top notch service. I am so glad i let them take care of me this year.
Price assessment: Great price
Services: Income tax return filing
Response from the owner · 6 months ago
Hi John, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Barbara Siefken, EA was wonderful wo work with. My experience was fabulous until it came to the cost for tax prep and filing. Mine was not a complicated case.
Price assessment: Overpriced
Services: Income tax return filing
Response from the owner · 6 months ago
Hi Cori, thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience with your tax professional, Barbara Siefken, EA. Providing exceptional service is our top priority at H&R Block, and we're delighted that Barbara Siefken, EA was able to assist you effectively. We look forward to serving you again next tax season!
Ryuji is the best! We really appreciate his help every year with our fairly complicated taxes. He’s welcoming, kind and excellent at what he does. Thank you Ryuji, see you next year!
Response from the owner · 6 months ago
Mihila, thank you for leaving a review, and for providing positive feedback for your tax pro, Ryuji. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Ryuji was so awesome to work with, very professional knowledgeable and just an all-around good guy! This office is wonderful with June being at the front desk with an incredibly happy personality! It’s nice to know that we have a place to go have our taxes done every year and we no longer need to do online ourselves! Highly recommend this wonderful office, the world needs more of these type of people! They made our day!🙏🙏
Price assessment: Great price
Services: Income tax return preparation
Response from the owner · 6 months ago
Hello Stephen, thank you for your review! We're so glad to hear that you had a great experience with us and that Ryuji and June provided excellent service. We share your sentiments about Ryuji and June—they're truly amazing! We appreciate your business and look forward to seeing you again next tax season!
Mr. Ryuji Torihara is the best. We have him do our taxes every year and he works so hard to make sure we get every possible deduction and pay only what we owe. Our tax situation is rather complicated but he always handles it so skillfully and efficiently. Having him do our taxes is a great stress reliever. We recently moved more than an hour from his office but we will still make the drive over because Mr. Torihara is worth it. A really nice human being.
Price assessment: Great price
Services: Income tax return filing
Response from the owner · 7 months ago
Hi Don, thank you for your feedback! We're delighted to hear that you had a great experience with us and that Ryuji Torihara exceeded your expectations. We agree that Ryuji Torihara is amazing, and we're proud to have them on our team. Your satisfaction is important to us, and we appreciate your business. We can't wait to see you again next tax season!
I have used H&R Block for years. For the last 2 years, Barbara Siefken has prepared them. She is incredible. Very knowledgeable and professional.
Price assessment: Reasonable price
Services: Income tax return filing
Response from the owner · 7 months ago
Hi Debbra, thank you for your kind words! We're thrilled to hear that you had a great experience with us and that you found your tax professional, Barbara Siefken, amazing. We certainly think so too! Your satisfaction is our top priority, and we appreciate your business. We look forward to serving you again next tax season!
We have been going to this location and seeing the same consultant Melody for the last several years. My husband has been having Melody do his taxes before we even got together, She always does an amazing job, is not only quick, but efficient with how she goes about doing them to ensure we get the most of our refund.
Price assessment: Reasonable price
Services: Income tax return filing
Response from the owner · 7 months ago
Carrieana, W,e’re so happy to hear you had a great experience with us and that your tax pro Melody, was helpful. We appreciate your business and look forward to seeing you again next tax season!
Hello Haylie, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
