H B Cantrell & Co

Jacob reviewed options and found over $2000 savings for our insurance coverage!

• Price assessment: Reasonable price
• Services: Property insurance, Vehicle insurance

Traci Suggs saved me over $1,200 a year and was incredibly supportive while I was going through the home buying/home insurance process. I can't speak highly enough of Traci. After getting the robot run around from the big brands I reached out to for quotes (which ended up being twice as much as the very good coverage Traci found for me), it was so nice to have a knowledgeable, friendly person answer the phone. In addition to finding me a great insurance plan, Traci explained everything to me in a way that was easy to understand, and she made me feel comfortable asking questions about the things I thought were silly. Plus, in addition to getting me great home insurance, she got me and my partner better car insurance and saved us hundreds per month on that, too! I highly recommend her!

• Price assessment: Great price
• Services: Property insurance, Vehicle insurance, Service not listed

Jacob was extremely helpful throughout the entire process. He was responsive, communicative, and took the time to answer all of my questions. His willingness to help made everything easy and stress-free. I highly recommend working with Jacob!

• Services: Vehicle insurance

Brenda is always there to answer our questions and hands down gets us the best coverage and price around.

• Price assessment: Great price

Extremely poor customer service and communication.

Extremely friendly and polite staff. A pleasure to do business with.

I moved from PA to NC in 2020 in the middle of the pandemic, in desperate need of switching to NC based insurance. Traci made that process seamless and stress-free for me! Traci is extremely knowledgeable, going above and beyond to take the time to explain options and answer ALL questions, no matter how big or small they may seem. We have had a great experience and we will be life long customers!!

I don't know about the company as a whole, but what I can tell you is that you should definitely work with this company so you can work with Traci Suggs. She not only was extremely knowledgeable, resourceful, very responsive...but she knew this was my first home buying experience and she treated me as such. On multiple occasions she took time out of her day to pretty much "hold my hand" as she walked me through the process, different options, and detailed explanations of all aspects of the coverage. I will definitely be using Tracy for my insurance needs again. As of 9/9/25. I would like to add that Brenda is amazing as well and extremely knowledgeable and helpful. She definitely goes above and beyond for you.

• Positive: Responsiveness, Quality, Professionalism, Value

We moved from PA to NC 10 days ago and were in dire need of a car/home insurance for NC. Gaby Irons took charge of it with such a speed and professionalism that we are beyond thrilled. She is a real asset to the agency and we are looking forward to working with her in future.

I’m a new customer to HB Cantrell & Co and Traci Suggs is my agent. Could not be happier. She really looks out for you and will find the best coverage for your situation. She truly cares about what’s best for you. Great customer service and one of the best agents I have ever worked with. I’ll be a life long client.