ShaneLocal Guide · 354 reviews
Best grocery store!
Response from the owner · 15 hours ago
Thanks for shopping with us, Shane!
Review from Google · view on Google
H-E-B plus!
H-E-B plus! at a glance
Google reviewers rate this location 4.5 out of 5 based on 4569 reviews, with the owner responding to 23% of comments. Customers frequently praise the wide product selection, friendly staff, and efficient curbside pickup services. However, recurring criticisms highlight frequent stock shortages, expired items in online orders, and long checkout lines during busy periods.
- Google rating: 4.5 out of 5 from 4,569 reviews (72% five-star).
- Reviews on this page: 4,569 Google reviews (2,159 with written comments, 95 with photos).
- Owner responses: the business replied to 23% of reviews.
- Most recent review: October 25, 2026.
- Service: Grocery Store serving Buda, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.5
★★★★★4,569 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Gabriella JaffeeLocal Guide · 51 reviews
The best and worst HEB of all time. Amazing selection. Fresh produce…the parking lot is nightmare fuel. Friendly staff. Love this HEB tbh. Best around 🤌
Response from the owner · 15 hours ago
Thank you for leaving a review, Gabriella! We appreciate hearing from our customers about what we could do better. We will be sure to share your feedback with our Partners.
Review from Google · view on Google
NinjaLocal Guide · 16 reviews
Cashiers are very rude even when trying to be I'd rather not give her name but she was Hispanic and the manager was a white girl and had the nerve to make a comment because she looked like she didn't want to do her job as if it's that difficult.if you don't like customer service quit ..I'm pretty sure they both said they were very good at it when applying
Response from the owner · 4 days ago
We are sorry to see this was your experience with us, Carol, and we've shared your feedback with our Partners. If you would like to follow up with us on this, please call 1-800-432-3113 from 8 a.m. to 5 p.m. CST Monday - Friday to speak with a Partner.
Review from Google · view on Google
Elizabeth Edwards22 reviews
Love our HEB
Response from the owner · 5 days ago
Thanks for shopping with us.
Review from Google · view on Google
Alexa SimonsLocal Guide · 25 reviews
Love the staff but omg this store seems to always be “out of stock” of the products I need. I only do curbside and for good reason, I’d be wasting my time in store looking for a product that isn’t available half of the time. If I start my curbside order in the morning by the time I go to check out in the evening 7 of my items will be out of stock. I’ve been shopping here since July (moved from Austin) and it’s been a consistent problem I’ve never experienced at any other HEB. Also, I’ve unfortunately been receiving a lot of cans that are dented around the rims/lids in my orders which is not food safe and yet even after reaching out and asking for this to be corrected it is still occurring and costing me money and time to get these items replaced. This is the closest HEB to be so we’ll keep shopping here but omg, please work on your inventory/stocking and quality control.
Review from Google · view on Google
M FLocal Guide · 33 reviews
This store is constantly out of basic food items. The managers don't care if ppl are stealing produce by eating grapes and bananas, giving them to their kids! This is unsanitary and it is stealing! Horrible store!
Response from the owner · 6 days ago
We are sorry to hear this and will be working with our store leaders to ensure this is looked into. Please reach us at 1-800-432-3113 M-F 8a-5p. Our Partners are happy to assist. Thank you.
Review from Google · view on Google
Wess GarciaLocal Guide · 29 reviews
Always exceptional! The staff is friendly and helpful. The store is always clean including the restrooms.
Response from the owner · 6 days ago
We’re always happy to help, Wess. Thank you for shopping with us!
Review from Google · view on Google
Cecilia MartinezLocal Guide · 41 reviews
HEB is great, the cashier was so polite and friendly. I miss HEB so much when we visit a city with no HEB's.
Review from Google · view on Google
Ahinoam azmitia Jaimse13 reviews
Perfect store
Response from the owner · a week ago
Thanks for stopping by, Ahinoam!
Review from Google · view on Google
jordan sharp1 review
You will find empty shelves missing what you’re looking for very often at this HEB
Response from the owner · a week ago
We’re sorry to see this and would like to follow up with you. At your convenience, please give us a call at 1-800-432-3113 M-F from 8 a.m. to 5 p.m. CST and one of our Partners will be able to help.
Review from Google · view on Google
Business details
- Address: 5401 Farm to Market 1626, Kyle, TX 78640
- Phone: (512) 268-7900
- Website: heb.com
- Service area: Buda, TX