Google reviewers rate H2O Care, Inc. five stars based on 204 reviews, with the owner responding to 77% of feedback. Customers frequently praise the company's punctuality, professional communication, and transparent pricing during water filtration, well pump, and softener services. Technicians are described as knowledgeable and thorough, often explaining complex systems clearly. The provided excerpts contain no low-star reviews, so no common criticisms are identified.
Google rating: 5.0 out of 5 from 204 reviews (99% five-star).
Reviews on this page: 204 Google reviews (166 with written comments, 11 with photos).
Owner responses: the business replied to 77% of reviews.
Most recent review: October 22, 2026.
Service: Water Purification Service serving Taunton, Massachusetts.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
204 reviews on Google
5★202
4★2
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
JM
James Murray5 reviews
★★★★★
Terry, Joe and Calvin came out to my house and helped us to diagnose our water issue. They suggested options to help us solve our water problem. Excellent customer service and response time. Thank you again to the whole team.
Response from the owner · 3 days ago
Thank you, James, for your kind words about H2O Care; we're thrilled to hear that Terry, Joe, and Calvin provided excellent service and helped you with your water issue.
Cody was very thorough, knowledgeable and the best technician we have ever had servicing our 2 wells. He took the time to explain a complicated system to me.
With much appreciation!!!
Response from the owner · 6 days ago
Thank you, Janet, for your kind words about Cody and the service you received at H2O Care; we truly appreciate your feedback!
Great service from the office/phone triage and scheduling to the techs that came out for service calls. We've used H2O care for our filtration system for over 15 years and have always had great service. Our well pump had to be replaced this year (after about 20 yrs) and they got us in quickly for the job, and follow-up with our system afterwards has been responsive, professional, friendly and helpful. We Highly recommend them
Response from the owner · 6 days ago
Thank you, C W, for your wonderful review! We're thrilled to hear about your positive experiences with H2O Care over the years and appreciate your high recommendation.
Great technician here to replace our system filters. Very knowledgeable and professional. Peace of mind that our water is safe to drink, cook with, and bathe in. Our town's public water supply comes from wells that have PFAS which exceed the Federally regulated levels. H2O Care's filtration system filters out those toxins.
Response from the owner · a year ago
Thanks for trusting and choosing us, Tanya. Very happy to get this kind of feedback!
H2O care provides excellent water filtration services. They are extremely professional, friendly and know their stuff. We used an another company initially, but switched to H2O and are very happy we did. If you are considering a water filtration system this is the company you want to use.
Response from the owner · 3 weeks ago
Thank you, Annette, for your wonderful review of H2O Care! We're thrilled to hear you're happy with our water filtration services and appreciate your trust in us.