Personal injury attorney · Largo, FL · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 80 civil litigation lawyersiPosition by Experts Score among all companies we track in this category. · better than 66%
4.8★★★★★205 Google reviews · 19 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Haddad & Associates 4.8 out of 5 based on 205 reviews, with the owner responding to 92% of feedback. Clients frequently cite clear communication, professional responsiveness, and thorough case management as key benefits of their personal injury services. However, a small number of low-star reviews criticize the firm for poor phone accessibility and delayed updates regarding settlement timelines.
Google rating: 4.8 out of 5 from 205 reviews (93% five-star).
Reviews on this page: 205 Google reviews (169 with written comments, 6 with photos).
Owner responses: the business replied to 92% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Haddad & AssociatesCivil Litigation Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haddad & Associates: 91/100 on this factor. Category median: 90.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haddad & Associates: 90/100 on this factor. Category median: 84.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Haddad & Associates: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haddad & Associates: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haddad & Associates: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Haddad & Associates: 84/100 on this factor. Category median: 55.A
84
Bar = this company · dark tick = category median.
Star ratings
205 Google reviews we collected
4.8of 5
5 stars19193%
4 stars84%
3 stars00%
2 stars00%
1 star63%
Praise vs complaints
Phrases our text analysis found in 169 written reviews
99%praise
Praise29199%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8629%
Would recommend7024%
Communication4214%
Quality & results3913%
Speed & response3612%
Honesty & trust176%
Price & value52%
What customers talk about
We read 169 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their compassion, dedication, and genuine care made me feel like more than just a client, they made me feel like family during a time when I needed it most.”
“Royce and his entire support team were professional, responsive to my questions and concerns, I recommend Haddad and associates.”
“This office came highly recommended and I’m pleased with not only the results but the time patience and communication I received during the process.”
“Very Poor communication during the settlement + stuff is so unhappy to the point that they talk about the place with client.”
“I had the pleasure of working with Attorney Adam Talley, he is very thorough in his work and wants to make sure he gives you the good, bad, and ugly o…”
“Royce and his entire support team were professional, responsive to my questions and concerns, pleasant and made me feel whole again.”
“From the very beginning, they made me feel valued and genuinely cared about as a client.”
“Mr Haddad gave me good solid advice and got me a fair settlement.”
People customers mention
Talley33 reviews
Adam27 reviews
Royce14 reviews
Donna9 reviews
Tally7 reviews
Victoria4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLavish8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
⭐️⭐️⭐️⭐️⭐️
What a stress-free experience during one of the most difficult times in my life. Adam and the entire team made me feel supported every step of the way, and they truly made fighting for my injuries feel worth the battle.
Their compassion, dedication, and genuine care made me feel like more than just a…
SSusanLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Explains in detail very kind and understanding.Adam Tally was careing and exceptional in the process and updated me at all times what was going on with my case.Thank You to staff that worked on my case.
CCookie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Royce and his entire support team were professional, responsive to my questions and concerns, I recommend Haddad and associates. Thank you
Ssophia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have been a friend and feel like family to the Staff at the firm and always a good experience with them love your staff and pray I never need it again but if so you guys are always first on my list Thanks for the support always love at Haddad and associate 💕💕🫶🏾🫵🏾💪🏾
SSHAQUIS1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
I Love Love This Law Firm They Went Over And Beyond For Me In My Case “Royce” Is Exactly WHO He Think He Is I’m overly appreciated And I never had One a Worry When it came to them 1000 out of 10, I highly recommend… Izzy Donna The Whole Office Is Wonderful And I Can’t Thank Them Enough….🫶🏾🤞🏾❤️ Looking For People…
TTammy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
My lawyer Adam is very patience and fights for my case. He guided me throughout my recovery process.
⭐️⭐️⭐️⭐️⭐️
What a stress-free experience during one of the most difficult times in my life. Adam and the entire team made me feel supported every step of the way, and they truly made fighting for my injuries feel worth the battle.
Their compassion, dedication, and genuine care made me feel like more than just a client, they made me feel like family during a time when I needed it most.
I appreciate this entire team more than words can express. I will never forget what you all have done for me, and I will forever recommend and refer anyone who needs someone in their corner.
Thank you, Adam and the entire team, from the bottom of my heart. ❤️- YG
Response from the owner · a month ago
Thank you for sharing your experience with Haddad & Associates. We appreciate your kind words and are glad our team could provide support during a difficult time. Your recommendation means a lot to us.
S
Susan BugniLocal Guide · 22 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Explains in detail very kind and understanding.Adam Tally was careing and exceptional in the process and updated me at all times what was going on with my case.Thank You to staff that worked on my case.
Response from the owner · 2 months ago
Thank you for recognizing our team's detailed and understanding approach. We appreciate your feedback at Haddad & Associates.
C
Cookie Harris2 reviewsiTotal number of Google reviews Cookie has written across all businesses on Google Maps, not just this one.
I have been a friend and feel like family to the Staff at the firm and always a good experience with them love your staff and pray I never need it again but if so you guys are always first on my list Thanks for the support always love at Haddad and associate 💕💕🫶🏾🫵🏾💪🏾
Response from the owner · 2 months ago
Thank you for your kind words and continued trust in Haddad & Associates. We appreciate your support and are here whenever you need us.
S
SHAQUIS DIXSON1 reviewiTotal number of Google reviews SHAQUIS has written across all businesses on Google Maps, not just this one.
I Love Love This Law Firm They Went Over And Beyond For Me In My Case “Royce” Is Exactly WHO He Think He Is I’m overly appreciated And I never had One a Worry When it came to them 1000 out of 10, I highly recommend… Izzy Donna The Whole Office Is Wonderful And I Can’t Thank Them Enough….🫶🏾🤞🏾❤️ Looking For People Who Will Fight For You Get In With HADDAD&ASSOCIATES
Response from the owner · 3 months ago
Thank you for your strong recommendation and kind words about Haddad & Associates. We appreciate your trust in our team.
D
Daniel Mielke1 reviewiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
My lawyer Adam is very patience and fights for my case. He guided me throughout my recovery process.
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 5 years ago
Thank you so much for your kind review, Tammy. We really appreciate you taking the time out to share your experience with us. Best Regards, Haddad & Associates
V
vicki cordasLocal Guide · 19 reviewsiTotal number of Google reviews vicki has written across all businesses on Google Maps, not just this one.
I’m extremely happy to have worked with this great team. This office came highly recommended and I’m pleased with not only the results but the time patience and communication I received during the process.
I plan to recommend this practice when asked for a referral.
Christopher Roberts represented me. He was so kind thoughtful and professional. He listens and doesn’t talk over you. Great experiences through our time working together.
By the way Izzy is a pleasure to converse with so bubbly !!
Response from the owner · 4 months ago
Thank you for sharing your positive experience with Haddad & Associates. We appreciate your kind words about our team's communication and professionalism. Your recommendation means a lot to us.
D
Deann Taylor4 reviewsiTotal number of Google reviews Deann has written across all businesses on Google Maps, not just this one.
Haddad & Associates went above and beyond my expectation. I highly recommend them to anyone that has been in a car accident. They also made me feel so comfortable talking and being around them. Adam is very funny with a great personality. The entire staff deserves way more than five stars.
Thank you, Haddad & Associates.
Response from the owner · 4 months ago
Thank you for recommending Haddad & Associates. We appreciate your kind words about our team and the support provided. Your feedback is valued.
T
Tyrone1 reviewiTotal number of Google reviews Tyrone has written across all businesses on Google Maps, not just this one.
