iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%83+57.5Reliability 31%73+22.5Experts Score= 80Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 57 wedding hair stylistsiPosition by Experts Score among all companies we track in this category. · better than 34%
4.8★★★★★24 Google reviews · 5 photos
92%five-star reviews
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Hair and Face Salon 4.8 out of 5 based on 24 reviews, with the owner responding to 8% of them. Customers frequently praise the staff's friendliness, professional demeanor, and attention to detail during services like haircuts, coloring, and facial treatments. Many note that stylists provide helpful advice and create a comfortable atmosphere. However, a recurring criticism involves poor communication, specifically instances where callers reached an answering machine and did not receive a callback for days.
Google rating: 4.8 out of 5 from 24 reviews (92% five-star).
Reviews on this page: 24 Google reviews (22 with written comments).
Owner responses: the business replied to 8% of reviews.
KKayla1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Molly is incredible! This was way more than just a hair cut. It was a confidence boost and just what I needed. I would recommend her to anyone I know who is looking for a change or even a consistent stylist. She has vast knowledge about different hair types and products, fitting styles to your features, and is so warm and welcoming.
Molly is incredible! This was way more than just a hair cut. It was a confidence boost and just what I needed. I would recommend her to anyone I know who is looking for a change or even a consistent stylist. She has vast knowledge about different hair types and products, fitting styles to your features, and is so warm and welcoming.
Price: $40–60
Services: Haircut
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Hailey Asker1 reviewiTotal number of Google reviews Hailey has written across all businesses on Google Maps, not just this one.
I had my hair cut by Molly and she did an amazing job. I have curly hair, and it can be difficult to find someone who knows how to cut it well. Not only was the haircut better than I ever hoped for, Molly gave me tons of advice on styling and hair care which were super helpful! I re-booked and plan to keep coming back as long as i’m in the area! I would absolutely recommend her to anyone with (or without) curly hair.
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Sydney BaldyLocal Guide · 27 reviewsiTotal number of Google reviews Sydney has written across all businesses on Google Maps, not just this one.
Molly is absolutely amazing and went above and beyond with the haircut I asked for! It came out even better than I was expecting. She is also very friendly and personable, I felt so comfortable like I was talking with a longtime friend!
Services: Haircut
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Luke Bartels6 reviewsiTotal number of Google reviews Luke has written across all businesses on Google Maps, not just this one.
My experience at Hair and Face has always been positive and professional. Molly is sure to work with me to get the look I want and does a great job shaping my beard. Already have a follow-up appointment booked to get my next trim.
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Jim MasciotraLocal Guide · 38 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Stylist Courtney is a pleasure. Her skill has given me a best style in more than a year. Appreciate your professional demeanor and careful quality of the style. A+ Jim Masciotra
Positive: Punctuality, Cleanliness, Quality, Professionalism, Value
Services: Hairstyling
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Aliesha Deyo3 reviewsiTotal number of Google reviews Aliesha has written across all businesses on Google Maps, not just this one.
This salon apparently doesn't need our business. I tried calling multiple times during business hours, but always reached the answering machine. I finally left a message asking to schedule an appointment. Six days later I still have not received a call back. Poor business practices.
Response from the owner · Edited 7 years ago
I am sorry. I check the messages several times a day. We had an issue in January as well where 32 message did not come though for 3 weeks. I assume you have moved on. Did you happen to the website to view the stylist profiles? All of their contact information is located there as they each manage their own bookings. I’ll check again to see if there are other messages that may come through later. Ignoring client has never been a business practice.
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Jennifer Snodgrass10 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I had a wonderful experience today with Courtney and I will definitely be going back. I just had a trim, nothing major, but included with that was a wonderful shampoo/conditioner, scalp massage, blow dry/style and the herb tea was a super nice touch! Courtney did a great job and my hair looks really good and feels so soft. Highly recommend Courtney and this salon!!
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No R A Rezki4 reviewsiTotal number of Google reviews No has written across all businesses on Google Maps, not just this one.
