iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 114 beauty salonsiPosition by Experts Score among all companies we track in this category. · better than 82%
4.9★★★★★315 Google reviews · 23 photos
95%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
$91typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate the salon 4.9 out of 5 based on 315 reviews, frequently praising the staff's friendliness, punctuality, and ability to execute cuts and color treatments according to client preferences. Customers often highlight the knowledgeable service and welcoming atmosphere, noting that stylists communicate effectively to ensure desired results. However, a few low-star reviews criticize specific instances where haircuts were significantly shorter than requested or color outcomes did not match the provided swatches, leading to dissatisfaction with the final appearance.
Google rating: 4.9 out of 5 from 315 reviews (95% five-star).
Reviews on this page: 315 Google reviews (248 with written comments, 23 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 12, 2026.
Service: Beauty Salon serving Chaska, Minnesota.
Data from Google, last updated November 4, 2026.
Score profile vs other beauty salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Hairazors SalonBeauty Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hairazors Salon: 94/100 on this factor. Category median: 88.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hairazors Salon: 94/100 on this factor. Category median: 81.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hairazors Salon: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hairazors Salon: 100/100 on this factor. Category median: 90.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hairazors Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hairazors Salon: 100/100 on this factor. Category median: 52.A
100
Bar = this company · dark tick = category median.
Star ratings
315 Google reviews we collected
4.9of 5
5 stars30095%
4 stars93%
3 stars31%
2 stars21%
1 star10%
Praise vs complaints
Phrases our text analysis found in 248 written reviews
98%praise
Praise26198%
Complaints52%
Price
What customers reported paying
$91+12% vs typical beauty salons
Middle half of what 89 customers paid ($56–$136) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9134%
Would recommend6223%
Quality & results6123%
Honesty & trust208%
Communication166%
Speed & response135%
Price & value31%
What customers talk about
We read 248 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She has a great personality and friendly welcoming manner.”
“I would definitely recommend her to my friends and family, and I’ll absolutely be coming back!”
“Izzy did a great job; could not have asked for a better haircut”
“Fixed a horrible haircut from another salon and made me love my hair.”
“When you find someone who you can trust with your hair, you keep going to them!”
“Aubrey listened to my hair concerns and desires and gave me an amazing cut!”
“I also got to add that Sadie is impressively quick but not at the expense of quality.”
“The haircut was painfully slow.”
“Best color o have ever had and so affordable”
People customers mention
Emily33 reviews
Lys12 reviews
Vivian9 reviews
Sadie8 reviews
Gabby6 reviews
Martina5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hairazors Salon for 8 kinds of job. Pick one to see what they paid and said.
TTighe1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They do such a good job here that I'm leaving a second review on my university email. Izzy did a great job; could not have asked for a better haircut
Paid $40–60
EEmily1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My stylist Allison K is a true expert! She was so friendly, styled my hair exactly to my preference and knew exactly which products would be best for my curly hair. I will be coming back to her! When you find someone who you can trust with your hair, you keep going to them!!
Paid $40–60HaircutHairstylingCurly hair
KKeithLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Everyone from the front desk to the owners are fantastic! They always make me look…
Marvelous!😂😂
Paid $60–80Haircut
LLynnLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Izzy gave me a haircut and I am very pleased with how it turned out. I will book with her again when I'm in town.
Paid $40–60Haircut
BBecca3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Such a great place. Amazing staff! I had Allison do a gloss and cut, it turned out perfect. I also loved her knowledge on the best products to use for my hair type.
Paid $140–160HaircutHair glossingCurly hair
AAnna2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I am so impressed and happy with my haircut by Aubrey! Her attention to detail and knowledge were so reassuring and made for a great experience. I also added on a treatment and her recommendation of which one to choose was on point. I walked out feeling refreshed and fabulous!
Sue is an awesome stylist. My hair has become extremely thin over the past several years and she always takes time to give me the best possible cut and style to make the most of what I have. She has a great personality and friendly welcoming manner. The entire staff makes me feel like a valued customer. I highly recommend this salon.
Services: Haircut
Atmosphere: Relaxing
Maintenance: Pristine
Response from the owner · 2 weeks ago
Karen, thank you so much for your beautiful words and for being such a special part of our Hairazors family for so many years! Your loyalty and friendship with Sue mean more than you know. Sue truly cares about her guests, and the relationship you have built over the years is what makes what we do so rewarding. We are so grateful that you continue to trust Sue with your hair and that our entire team makes you feel welcomed and appreciated. Guests like you are the heart of Hairazors, and we feel so fortunate to have you as part of our salon family! Thank you for all these wonderful years! ❤️
– The Hairazors Team
K
Kate Higgins4 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
By far the best hair salon in the area. No one else compares.
Response from the owner · 2 weeks ago
Thank you so much, Kate! What an incredible compliment! We truly appreciate your kind words and your support of Hairazors. Our team takes so much pride in making every guest feel special, and it means the world to know we're making a difference. We look forward to seeing you again soon!
– The Hairazors Team
T
Tighe Lutz1 reviewiTotal number of Google reviews Tighe has written across all businesses on Google Maps, not just this one.
They do such a good job here that I'm leaving a second review on my university email. Izzy did a great job; could not have asked for a better haircut
Price: $40–60
Atmosphere: Relaxing, Modern, Cozy
Maintenance: Pristine
Response from the owner · 2 weeks ago
Tighe, two 5-star reviews from you! WOW! We can't tell you how much that means to all of us at Hairazors! Taking the time to share your experience once is wonderful, but going out of your way to do it a second time is truly something special! We are so happy that Izzy gave you a haircut you love. She puts so much care and pride into her work, and we know this will absolutely make her day! Thank you for your kindness, your support, and for making us smile. We are so grateful to have guests like you who remind us why we love what we do!
– The Hairazors Team
E
Emily Eagen1 reviewiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
My stylist Allison K is a true expert! She was so friendly, styled my hair exactly to my preference and knew exactly which products would be best for my curly hair. I will be coming back to her! When you find someone who you can trust with your hair, you keep going to them!!
Price: $40–60
Services: Haircut, Hairstyling, Curly hair
Atmosphere: Relaxing, Cozy
Maintenance: Pristine
Response from the owner · 2 weeks ago
Emily, this is such a wonderful review! There is nothing better than finding a stylist who truly understands your hair and makes you feel comfortable and confident in their chair! We are thrilled that Allison took such great care of you, from creating the style you wanted to recommending the right products for your beautiful curls. She has such a passion for what she does, and we know your kind words will make her day! Thank you for trusting Allison and choosing Hairazors. We are so happy you've found your stylist, and we look forward to many more visits!
– The Hairazors Team
C
Carolyn Manhatton3 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
It was so nice to have Martina work on my hair this week! She did a fabulous job, as always. I love the salon because everyone there is so kind. They have all of the best products available to keep my style looking fresh.
Services: Hair glazing, Hairstyling
Response from the owner · a year ago
Hi Carolyn,
We love having you as on of our guests at Hairazors! Martina is amazing, and we are so happy you have had such a great experience with your hair and products!
K
KeithLocal Guide · 18 reviewsiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Izzy gave me a haircut and I am very pleased with how it turned out. I will book with her again when I'm in town.
Price: $40–60
Services: Haircut
Atmosphere: Relaxing
Maintenance: Well-kept
Response from the owner · 2 weeks ago
Thank you so much, Lynn! We are so happy to hear that you enjoyed your experience with Izzy and loved your haircut and style! Izzy takes such pride in making sure her guests leave feeling beautiful and confident, and your kind words will mean so much to her. We truly appreciate you choosing Hairazors while you were in town and look forward to welcoming you back on your next visit!
– The Hairazors Team
B
Becca Ringstad3 reviewsiTotal number of Google reviews Becca has written across all businesses on Google Maps, not just this one.
Such a great place. Amazing staff! I had Allison do a gloss and cut, it turned out perfect. I also loved her knowledge on the best products to use for my hair type.
Price: $140–160
Services: Haircut, Hair glossing, Curly hair
Response from the owner · 2 months ago
Thank you so much, Becca!
We are thrilled you loved your experience with Allison! She loved creating your curly cut and gloss and helping you find the best products for your curl pattern and hair type.
We appreciate your kind words and can’t wait to see you again! 💛
P
Patti WilliamsonLocal Guide · 27 reviewsiTotal number of Google reviews Patti has written across all businesses on Google Maps, not just this one.
Patti, thank you so much for the 5-star review! 💛
We’re so happy to hear Allison took great care of you. We always love having you at Hairazors and truly appreciate your support of Allison and Hairazors!
We look forward to seeing you again soon!
A
Anna Dowson2 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
I am so impressed and happy with my haircut by Aubrey! Her attention to detail and knowledge were so reassuring and made for a great experience. I also added on a treatment and her recommendation of which one to choose was on point. I walked out feeling refreshed and fabulous!
Hi Anna, thank you so much for the wonderful review! ❤️
We’re thrilled to hear how happy you are with your haircut and treatment with Aubrey. She truly takes the time to listen, pay attention to the details, and make thoughtful recommendations for each guest. We love that you walked out feeling refreshed and fabulous—we’ll be sure to share your kind words with Aubrey! ✨
