Google reviewers rate the agency five stars based on 255 reviews, noting that the owner responds to all feedback. Customers frequently describe the staff as knowledgeable and patient, particularly when helping seniors navigate complex Medicare options. Recurring themes include prompt communication, thorough plan comparisons, and assistance with annual enrollment changes. One low-star review criticized the business for failing to answer phone calls, though this isolated incident contrasts with the widespread praise for responsive customer service.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Whst a great group. Very patient with seniors lol, very knowledgeable which gives me confidence in her! Strongly recommend her! She will give you peace of mind.
Thank you for the lovely review, Remo. We adore you and your wife and promise to take great care of you always. ❤️🙏🏻
Marty and Diane Zubek provided all the guidance I needed to choose a plan. Highly recommended. Excellent service.
Thank you so much for the wonderful review! We’re so glad Marty and Diane provided the guidance you needed and made choosing a plan easier. We truly appreciate your trust and recommendation! ❤️
The Zubek’s were instrumental in helping us find plans that fit our needs. They are very patient and knowledgeable on the ins and outs of many different programs. Our future care was also discussed in case any needs would change over time. Navigating the insurance landscape can be confusing and stressful, the Zubek’s made it easy. Thank you for all your help!
Thank you so much for your thoughtful review! We’re so glad the Zubeks were able to make the process easier and help you feel confident in your coverage, both now and for the future. We truly appreciate your trust in our team! ❤️
I had an excellent experience working with Diane and Marty. They were professional, knowledgeable, responsive and very understanding of providing the best coverage for my elderly parents. They made the process simple and stress free. Highly recommend
Thank you for the kind review, Melissa. We are so happy to hear that you received excellent service from Marty and Diane. They are an asset to the team and there is no doubt they will continue to help you every step of the way. 🥰
My husband used Kathy Hall for his medicare (referred from a friend) and she came over and walked us thru the whole process. IT is very necessary to have an expert steer you in the right direction when your trying to figure out what meets your needs .So she was amazing with the whole process and was always available and promptly took care and answered all of our questions and would literally do everything and get back with the results .So 2 1/2 yrs later My turn came up so I absolutely knew who I was calling ! So I called and of course Bam she gets it all done .finds out what you want and need. BUT I throw a wrench in and in the middle of it I want to change something big So this woman DEFINITELY gave me a miracle and I am forever grateful. YOU will never go wrong calling her and trusting her to help guide you to what best fits your needs. So so so happy and grateful.
This truly touched my heart, Tammi. ❤️ Thank you so much for taking the time to write such an incredibly kind review. Thank you for trusting me with something so important and for allowing me to be the person you call when you need help. Your words absolutely made my day. 🌷
I am so grateful to have Cathy Hall as my Humana health insurance agent. I’ve been a client of Kathy’s for many years now. When requesting assistance from Kathy her brilliance and empathy are palpable. I’m never disappointed. Every fall when new changes to our insurance are announced, Kathy holds umpteen seminars to explain clearly the changes for the following year. I come away not having to worry about the new changes. I give Kathy Hall a five star review without hesitation.
Thank you so much for your lovely review, Terry. ❤️ Your kind words truly mean a lot to me. It's been an honor to help you over the years, and I'm so grateful for the trust you've placed in me. Knowing that my seminars and guidance give you peace of mind is exactly why I love what I do. Thank you for your continued support and friendship. I truly appreciate you! 🌷
I am just becoming eligible for Medicare and Kathy made everything so easy to understand. She called and arranged for my new PCP to contact me for my first appointment and everything. My Mom recommended her and she has taking been a true blessing.
What a pleasant surprise to see this sweet review, Sue! It means so much to me that I was able to help your mom and earn her trust, and now I have the opportunity to help you as well. Thank you for your kind words and for allowing me to be part of this important transition into Medicare. I look forward to being a resource for you for many years to come! ❤️
This agency did an excellent job helping me navigate my Medicare options. They explained everything clearly, compared plans, and made sure I had coverage that fit my needs. I appreciate their professionalism and follow-up.
Thank you for your kind review, Kevin! We appreciate your trust in our agency and are always here if you have questions in the future! 🙌🏻
Finding affordable healthcare and great doctors wasn’t as hard as I thought it would be—my agent made the whole process simple, clear, and stress-free.
Thank you so much for your kind review! I'm thrilled I could make the process simple, clear, and stress-free. 🥰
4 years ago I met Kathy Hall and she signed me up for Medicare. She went thru each option in detail.She has been outstanding providing professionalism, follow up phone calls , ,giving me the best insurance information ,and direction working in the Medicare system . I highly recommend Kathy Hall as your insurance agent. Regards Gary
Four years ago, I had the privilege of meeting an amazing. Helping you find the right plan has truly been a pleasure, and I’m incredibly grateful for your trust and kindness. Clients like you are the reason I love what I do. Thank you for the review, Gary. ❤️
Hall Insurance Agency: Licensed agents specializing in Medicare plans on Google Maps →