Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City
Plumber · Peachtree City, GA · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%83+11.7Replies to reviews 7%44+3.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 64 outdoor lighting installersiPosition by Experts Score among all companies we track in this category. · better than 41%
5.0★★★★★622 Google reviews · 13 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
60%reviews answered by the owner
$383typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City at a glance
Google reviewers rate Hammond Services 5/5 based on 622 reviews, frequently citing punctuality, professional communication, and clear explanations for plumbing, electrical, and HVAC work. Customers often note that technicians provide detailed options and maintain a courteous demeanor during installations and repairs. However, some low-star reviews criticize high pricing for unresolved issues, perceived pressure to purchase new units, and a lack of genuine 24/7 emergency availability.
Google rating: 5.0 out of 5 from 622 reviews (98% five-star).
Reviews on this page: 621 Google reviews (500 with written comments, 4 with photos).
Owner responses: the business replied to 60% of reviews.
Most recent review: October 31, 2026.
Service: Outdoor Lighting Installer serving Peachtree City, Georgia.
Data from Google, last updated October 31, 2026.
Score profile vs other outdoor lighting installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
This companyOutdoor Lighting Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City: 95/100 on this factor. Category median: 91.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City: 83/100 on this factor. Category median: 100.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City: 44/100 on this factor. Category median: 76.C
44
Bar = this company · dark tick = category median.
Star ratings
621 Google reviews we collected
5.0of 5
5 stars60898%
4 stars81%
3 stars00%
2 stars00%
1 star51%
Praise vs complaints
Phrases our text analysis found in 500 written reviews
99%praise
Praise89999%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price6823%
Reasonable18162%
Overpriced114%
Not sure3412%
$383-7% vs typical outdoor lighting installers
Middle half of what 243 customers paid ($114–$1.0k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude31735%
Quality & results19922%
Speed & response13915%
Communication12514%
Would recommend647%
Price & value374%
Honesty & trust253%
What customers talk about
We read 500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was friendly and courteous making for a stress free appointment.”
“Coty did an amazing job doing the routine inspection on the two rinnai water heaters he installed a few months ago.”
“Austin showed up on time, went right to work and explained everything he was doing.”
“He explained the services he provided in language that I could completely understand.”
“I would recommend Hammond Service every time, without hesitation.”
“Jon gave great customer service, was on time and gave me reasonable payment options for the estimate.”
“with our very expensive systems.”
“However, I declined because I learned to trust Hammond's service representative.”
People customers mention
Hammonds6 reviews
Mike5 reviews
Smith5 reviews
Dixon5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hammond Services Heating & Air, Plumbing, Electrical - Peachtree City for 8 kinds of job. Pick one to see what they paid and said.
MMikeLocal Guide · 89 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 19 hours ago★★★★★
Austin showed up on time, went right to work and explained everything he was doing. He was friendly and courteous making for a stress free appointment.
Paid $1–200Reasonable priceHVAC system maintenanceService not listed
RR1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 19 hours ago★★★★★
Coty did an amazing job doing the routine inspection on the two rinnai water heaters he installed a few months ago. He’s so knowledgeable and talented in the plumbing area. My parents are now requesting him for all of their plumbing needs as well.
Paid $1–200Great priceService not listed
MMartha1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 22 hours ago★★★★★
Mr. Ingram was very courteous and informed me of what maintenance had been done and I was pleased with the results.
Paid $1–200HVAC system maintenance
BBernice9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 22 hours ago★★★★★
Jarrod provided great customer service and options. Very pleased with his recommendations.
Paid $1–200Great price
CClaudia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 23 hours ago★★★★★
Very professional. Installed outside lights and can lights in 3 bedrooms. Cleaned up any dust, debris from work.
EEd5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Amanda replaced our water heater and swapped out a toilet. She is a true professional- extremely knowledgeable, great attitude, and meticulous. Amanda worked on 3 projects for us and everything was completed within 4 hours. I highly recommend her for any plumbing work.
Today 10/30/2026
Today, my service representative was Matt B.
Matt was patient and very professional. He explained the services he provided in language that I could completely understand. Matt provided service with a smile. I would recommend Hammond Service every time, without hesitation. I have received excellent service every time!
Hammond Services is the Absolute Best!
Today 10/28/26
Chad H was my service representative from Hammond Service. Chad was polite, professional, and answered my questions. Chad offered to show me pictures of the service he provided. However, I declined because I learned to trust Hammond's service representative." I have learned to expect this from Hammond every time!
Every time someone comes from Hammond to service my home, I'm pleased.
The price is great, the representatives are polite, knowledgeable, professional, and kind.
Today, Mike was the representative who visited my home, and he exceeded my expectations for Hammond representatives.
Mike took the time to explain the completed service. He even showed me pictures of the completed work. Mike answered my questions and was patient. He was friendly and professional at the same time!
Response from the owner · 2 days ago
Joyce, your kind words mean so much to us! We're so glad you found our team, including Chad and Mike, to be knowledgeable and friendly. Thank you for trusting Hammond Services; we’re always here for you!
M
Mike FosterLocal Guide · 89 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Austin showed up on time, went right to work and explained everything he was doing. He was friendly and courteous making for a stress free appointment.
Price assessment: Reasonable price
Price: $1–200
Services: HVAC system maintenance, Service not listed
Response from the owner · 8 hours ago
Thanks so much for your kind words! We're glad Austin could provide a smooth experience while keeping you informed. Your satisfaction means a lot to us, Mike and we're here whenever you need assistance!
R
R Calhoun1 reviewiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Coty did an amazing job doing the routine inspection on the two rinnai water heaters he installed a few months ago. He’s so knowledgeable and talented in the plumbing area. My parents are now requesting him for all of their plumbing needs as well.
Price assessment: Great price
Price: $1–200
Services: Service not listed
Response from the owner · 8 hours ago
Thanks for sharing your experience! We're glad to hear that Coty provided such excellent service during the inspection of the water heaters. It's wonderful that your parents have requested him for their plumbing needs too!
T
Trison Martin6 reviewsiTotal number of Google reviews Trison has written across all businesses on Google Maps, not just this one.
Mr.Thy was very kind, knowledge and we are ready to set our appointment. Thank you again Mr. Thy
Price assessment: Great price
Response from the owner · 8 hours ago
Thanks so much for your kind words! We're delighted to hear that Thy provided you with excellent service. We're always here to help, Trison so feel free to reach out anytime!
S
Suzanne CarterLocal Guide · 10 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Although Mike was here to give me an estimate for a plumbing installation, he also took the time to show me some other things that were important for my home safety and comfort. He spent the time to consider my needs and to get estimates for each project so I can play the work in stages. He was very thoughtful, considerate and courteous.
Services: Remodeling, Service not listed
Response from the owner · 20 hours ago
Wow Suzanne, it sounds like Mike really went above and beyond! We appreciate your kind words about his thoughtful approach to your home needs. Thank you for trusting us with your projects!
J
Janet8 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Thank you for your kind words, Janet! We're glad you found our team knowledgeable and professional. We're always here to provide assistance whenever you need it!
P
Pam Robertson9 reviewsiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Greg Powers was great! Very professional and informative. Discussed several options with us and recommendations for Heating Air Installation he felt based on his experience with the equipment that will work the best our situation. Great customer service! Thanks Greg! We appreciate your service!!!
Kenny Hill & Talon Ballew were great!!! They installed 2 new units. Very professional and provided great customer service!!! Very informative of all work they completed and delivered a great explanation of what they installed, the functionality and next steps to take if we had any problems with heat and air afterwards. We greatly appreciate your service!!!
Scott Gaddy was great! Very professional, knowledgeable and provided excellent customer service. Provided inspection of 2 new units installed by Kenny Hill & Talon Ballew. Recommendations for new sump pump. Present pump working but dated and cannot in good faith support dated apparatus. Provided recommendations for improvement.
Justin Lovelace was great! Very professional with outstanding customer service! Very informative of services provided. Thanks Justin! We greatly appreciate your service!!!
Price: $200–400
Services: HVAC system maintenance, A/C system maintenance
Response from the owner · 6 hours ago
Thank you for your kind words! We're so glad Greg, Kenny, Talon, Scott, and Justin were able to assist you with your heating and air installation. Your appreciation means a lot to us, Pam!
M
Martha Merrill1 reviewiTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Mr. Ingram was very courteous and informed me of what maintenance had been done and I was pleased with the results.
Price: $1–200
Services: HVAC system maintenance
Response from the owner · 8 hours ago
Thanks so much for your kind words! We're glad to hear you appreciated Ingram's courteous service and the maintenance updates. Your satisfaction is what we strive for, Martha!
B
Bernice Williams9 reviewsiTotal number of Google reviews Bernice has written across all businesses on Google Maps, not just this one.
Jarrod provided great customer service and options. Very pleased with his recommendations.
Price assessment: Great price
Price: $1–200
Response from the owner · 18 hours ago
Thank you so much for your kind words, Bernice! We're delighted to hear you appreciated Jarrod's service and recommendations. Your satisfaction means everything to us!
H
Heather Davis5 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Both our service men did a wonderful job. But the first one forgot to turn back on the gas knob no big problem. We love them both and their service they provide.🩷
Response from the owner · 18 hours ago
Thanks for your kind words, Heather! We're delighted to hear you appreciated the team's work. We’re always here to ensure everything runs smoothly. Your satisfaction means a lot to us!
