Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Google reviewers rate Han's Custom Tailoring 4.7 out of 5 based on 60 reviews, frequently praising the shop for reasonable pricing, quick turnaround times, and friendly customer service. Clients commonly request alterations for dresses, pants, and suits, noting that the staff is attentive and capable of handling various garment repairs. However, a pattern of criticism in low-star reviews describes instances of perceived overcharging for simple tasks, unexplained pricing, and disrespectful behavior toward customers.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
60 Google reviews we collected
Phrases our text analysis found in 46 written reviews
How often each topic comes up in the written reviews
We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are awesome and do great work and very pleasant if I ever need any other custom Taylor work done that's where I'm going”
“The customer service was warm and attentive, measurements were taken with great care, and the finished garments were ready right when promised.”
“…e us an answer, said she had "problems" tailoring the dress and had a rude attitude.…”
“I was able to get my dress altered in a reasonably quick time (2 weeks) at a very fair price.”
“i had to alter some pants for my mom before she went on vacation within 2 weeks and they had very reasonable prices as well as got it done in a timely manner.”
“lovely owner and i’ll continue to come here for any future alterations, highly recommend 🤍”
“she was so genuine and caring with my daughter, and made the stuffy just like new!”
“We walked in, and explained what the 'emergency' was.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Han's Custom Tailoring for 5 kinds of job. Pick one to see what they paid and said.
Wonderful experience from start to finish. The customer service was warm and attentive, measurements were taken with great care, and the finished garments were ready right when promised. Great quality work on pants, suits, and everyday repairs. Highly recommend!
I needed my dress altered for a wedding I was attending. I was able to get my dress altered in a reasonably quick time (2 weeks) at a very fair price. The result was turning a dress that made me look boxy into a dress that fit me perfectly and gave me curves. I received so many compliments. I will definitely be returning.
I have had work done her at Han's for my business and personal. She had always done beautiful work!!
I’ve had two formal dresses altered here, one for length and one for a minor strap shift, and I’ve been pleased both times. Affordable, dependable, reliable.
They are awesome and do great work and very pleasant if I ever need any other custom Taylor work done that's where I'm going
My mother and I had the WORST experience this morning. I came in a week ago with 2 items to get tailored, pants that were too big around the waist and a dress that was too long. I asked to remove 2 inches off the dress. 2 inches. And she's charging me $107! When my mother asked why we're being charged this much, the…
| Job | Reviews | Category typical |
|---|---|---|
| Alterations | 6 | — |
| Suit tailoring | 3 | — |
| Custom tailoring | 2 | — |
| Men's clothing alterations | 2 | — |
| Pants alterations | 2 | — |
4.7 ★★★★★ 60 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Wonderful experience from start to finish. The customer service was warm and attentive, measurements were taken with great care, and the finished garments were ready right when promised. Great quality work on pants, suits, and everyday repairs. Highly recommend!
Thank you for the kind words.
I needed my dress altered for a wedding I was attending. I was able to get my dress altered in a reasonably quick time (2 weeks) at a very fair price. The result was turning a dress that made me look boxy into a dress that fit me perfectly and gave me curves. I received so many compliments. I will definitely be returning.
I have had work done her at Han's for my business and personal. She had always done beautiful work!!
Thank you for your business.
I’ve had two formal dresses altered here, one for length and one for a minor strap shift, and I’ve been pleased both times. Affordable, dependable, reliable.
Thank you for the kind words.
They are awesome and do great work and very pleasant if I ever need any other custom Taylor work done that's where I'm going
My mother and I had the WORST experience this morning. I came in a week ago with 2 items to get tailored, pants that were too big around the waist and a dress that was too long. I asked to remove 2 inches off the dress. 2 inches. And she's charging me $107! When my mother asked why we're being charged this much, the woman working here couldn't give us an answer, said she had "problems" tailoring the dress and had a rude attitude. She laughed in my mother's face, ripped the tags and threw the clothes at us before leaving.
Gave my mother attitude and was extremely disrespectful about and literally threw the clothes at my mother. This isn't the first time she's been disrespectful towards my mother, she never has the items ready and a lot of the times she loses them. She's extremely mean spirited and unprofessional, refuses to do anything and upcharges so much for the simplests of things. Claiming she can't do the work because she simply doesn't want to. I wouldn't recommend going here if you want to ask simple questions like her prices or how much it will be otherwise she'll laugh and scoff at your face. If I could I would give her 0 stars just by her attitude 🤷👎
I brought my husband's jeans in for altering. He is so happy with the hem job. What a great business! I will definitely be back!!
Absolutely the nicest person in the world to deal with!! My daughter had an injured stuffed animal, and was very upset (replacing wasn't an option...haha). We had Han's hem some pants recently, so I knew what to do. We walked in, and explained what the 'emergency' was...she was so genuine and caring with my daughter, and made the stuffy just like new!! She will absolutely help you with any alterations/repairs you need. Thank you so much!!
I am happy that I was able to do the emergency stuffed animal repair.
such a nice and informative woman, she can handle anything you throw at her! couldn’t recommend anyone better
Thank you for the kind words and your business.
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
