Lawn care service · Stephenville, TX · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%89+61.6Reliability 31%73+22.5Craft & service penalty23−7.7Experts Score= 76Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 46 landscapersiPosition by Experts Score among all companies we track in this category. · better than 16%
4.8★★★★★25 Google reviews · 10 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite punctuality, reliable communication, and reasonable pricing as key aspects of the lawn maintenance, landscaping, and cleaning services. Many reviewers note that the company consistently arrives on schedule and provides updates throughout projects. However, a recurring criticism in low-star reviews is that the business fails to show up when scheduled.
Google rating: 4.8 out of 5 from 25 reviews (96% five-star).
Reviews on this page: 25 Google reviews (23 with written comments).
Owner responses: the business replied to 80% of reviews.
Most recent review: May 5, 2026.
Service: Landscaper serving Stephenville, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
Hankins Lawn and LandscapeLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hankins Lawn and Landscape: 89/100 on this factor. Category median: 89.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hankins Lawn and Landscape: 73/100 on this factor. Category median: 87.B
73
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hankins Lawn and Landscape: 23/100 on this factor. Category median: 97.D
23
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hankins Lawn and Landscape: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 64.–
–
Bar = this company · dark tick = category median.
Star ratings
25 Google reviews we collected
4.8of 5
5 stars2496%
4 stars00%
3 stars00%
2 stars00%
1 star14%
Praise vs complaints
Phrases our text analysis found in 23 written reviews
97%praise
Praise3097%
Complaints13%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1135%
Would recommend516%
Staff & attitude413%
Speed & response413%
Price & value310%
Honesty & trust310%
Communication13%
What customers talk about
We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They always show up when they say and always do a fantastic job.”
“I highly recommend them to anyone needing simple mowing to detailed house cleaning.”
“Avery and the other ladies are very personable and are willing to take care of most anything that I ask them to do around my home.”
“They do a great job, are timely and make it super easy where I don’t have to worry about a thing!”
“I highly recommend them and they are reasonably priced, get back to you quickly and know what they are doing!”
“they do a great job, trustworthy”
“CG kept me updated with each step of the process from treating the yard before hand to laying the sod.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Hankins Lawn Service is the Best!
I have used them for several years for my lawn maintenance and have been so pleased with the service they provide. Some of my family members also use Hankins Lawn Service and we all give them a FIVE STAR rating!
CcindyLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
These guys are the best! They always show up when they say and always do a fantastic job.
HHeather7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They do a great job, are timely and make it super easy where I don’t have to worry about a thing!
DDoug10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Hankins has been taking care of our lawn in Hico for several years now. I’m always pleased with their work!
RRuben5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I have used Hankins Lawn Service since I’ve moved in about four years ago. I’ve never had any complaints or problems with them and will continue to use them.
KKatrina6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We have used Hankins Cleaning since April 2024. Wow times flies when you’re happy with the service provided and those that care about their customers. I have recommended Tamra’s cleaning service to others and they are happily using her services too. If you want quality work from a company that uses quality, safe…
Hankins Lawn Service is the Best!
I have used them for several years for my lawn maintenance and have been so pleased with the service they provide. Some of my family members also use Hankins Lawn Service and we all give them a FIVE STAR rating!
Response from the owner · 5 months ago
Thank you so much for the kind words and continued trust in Hankins Lawn & Landscape! We truly appreciate you and your family choosing us for your lawn maintenance over the years.
It means a lot to us to hear that you’ve been pleased with our service. We take pride in providing reliable, quality work, and we’re grateful for customers like you who support our business and refer us to others.
C
cindy hansonLocal Guide · 10 reviewsiTotal number of Google reviews cindy has written across all businesses on Google Maps, not just this one.
These guys are the best! They always show up when they say and always do a fantastic job.
Response from the owner · 6 months ago
Thank you so much for the kind words! We take a lot of pride in being reliable and delivering quality work every time, so it truly means a lot to hear that. We appreciate the support that you and David show and look forward to keeping your lawn and landscape looking its best!
R
Randy Hoofard1 reviewiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Great job every time for probably the last 5 years !!!
Response from the owner · 6 months ago
Thank you so much, Randy! We truly appreciate your trust and support over the last 5 years. It has been a pleasure serving you, and we’re grateful for the opportunity each time. We look forward to continuing to keep your property looking its best for years to come!
K
Kimberli Greer5 reviewsiTotal number of Google reviews Kimberli has written across all businesses on Google Maps, not just this one.
Thank you so much, Kim! We truly appreciate your and Dale’s trust in us and are grateful for the opportunity to serve you. It means a lot to hear that you’re happy with our work!
J
Jason Becker1 reviewiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
I have used Hankins Lawn Service since I’ve moved in about four years ago. I’ve never had any complaints or problems with them and will continue to use them.
Response from the owner · a year ago
Thanks so much for your loyalty! Our team is thrilled to keep providing you with great service for years to come.
K
Katrina Keith6 reviewsiTotal number of Google reviews Katrina has written across all businesses on Google Maps, not just this one.
We have used Hankins Cleaning since April 2024. Wow times flies when you’re happy with the service provided and those that care about their customers. I have recommended Tamra’s cleaning service to others and they are happily using her services too. If you want quality work from a company that uses quality, safe products in your home, that cater to your needs, and are not going to cancel on you or not go the extra mile; then contact Hankins Cleaning and get a quote and see for yourself. I’ll continue to recommend.
Response from the owner · a year ago
Thank you so much for your kind words! Our team is thrilled to hear you’re happy with our service and appreciate your recommendations.
M
michelle poss5 reviewsiTotal number of Google reviews michelle has written across all businesses on Google Maps, not just this one.
