Google reviewers rate Happy Hippo Floor Care 5/5 based on 92 reviews, with the owner responding to 92% of them. Customers frequently cite punctuality, professional communication, and reasonable pricing for services including carpet, hardwood, tile, and upholstery cleaning. Many note that the team removes stubborn stains and provides maintenance advice, while one low-star review complains about unsolicited flyers being left on doors despite no solicitation signs.
Google rating: 5.0 out of 5 from 92 reviews (99% five-star).
Reviews on this page: 92 Google reviews (85 with written comments, 12 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 20, 2026.
Service: Move-In/Move-Out Cleaning Service serving Buena Park, California.
Data from Google, last updated November 12, 2026.
Star ratings
92 Google reviews we collected
5.0of 5
5 stars9199%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 85 written reviews
99%praise
Praise15999%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4428%
Staff & attitude3421%
Speed & response2818%
Would recommend2818%
Price & value159%
Communication64%
Honesty & trust53%
What customers talk about
We read 85 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did an amazing job handling a last minute service call, and their team was both friendly and professional throughout the entire process.”
“The cleaner was professional, punctual, and thorough.”
“I also really appreciated how responsive and helpful they were with all of my questions, including giving me advice on how to properly maintain the fl…”
“I would definitely recommend this carpet cleaner to anyone looking for reliable, high-quality service.”
“The service was also reasonably priced, and everything was handled carefully.”
“He was very helpful, prompt, answered all my questions and did an excellent job!”
“Quick easy and I appreciated his honesty and transparency about how other companies will try to upcharge you once they get to your house.”
People customers mention
Josh9 reviews
Joshua3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We had our hardwood floors were cleaned and they turned out great. We have some damage to the floors in the kitchen and that area came out okay. Overall the floors in the other rooms came out really good.
Price assessment: Reasonable price
Price: $500+
Services: Service not listed
Response from the owner · 2 weeks ago
Thank you, Diane! We’re glad your hardwood floors turned out great. Unfortunately, there is nothing we can do about pre existing damage. However, that area looks 10x better now. We appreciate you trusting Happy Hippo Floor Care!
viridiana2 reviewsiTotal number of Google reviews viridiana has written across all businesses on Google Maps, not just this one.
Just want to take a moment to share how excellent their service has been. They did an amazing job handling a last minute service call, and their team was both friendly and professional throughout the entire process.
Price assessment: Reasonable price
Price: $200–250
Services: General carpet cleaning
Response from the owner · a month ago
Thank you, Viridiana! We’re glad we could help with your last-minute carpet cleaning. We truly appreciate your kind words!
Deziree Flores1 reviewiTotal number of Google reviews Deziree has written across all businesses on Google Maps, not just this one.
I’m very impressed with the quality of the carpet cleaning. The cleaner was professional, punctual, and thorough. They removed several stubborn stains and left the carpets looking fresh, clean, and refreshed. The service was also reasonably priced, and everything was handled carefully. I would definitely recommend this carpet cleaner to anyone looking for reliable, high-quality service.
Price assessment: Great price
Services: General carpet cleaning
Response from the owner · a month ago
Thank you, Deziree! We’re glad we could remove those stubborn stains and leave your carpets looking fresh again. We appreciate your recommendation! See you next time.
Andrew Hernandez2 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Josh and his guy did a crazy dope job on the carpet got rid of some tough pet stains and left the carpet smelling great and brand new looking !! If you’re looking call Josh !! Highly recommended !!
Services: General carpet cleaning, Pet stain & odor removal
Response from the owner · a month ago
Thank you, Andrew! We’re glad we could take care of those tough pet stains and leave your carpet looking and smelling fresh. We appreciate the recommendation!
Elizabeth Ruelas3 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Today my dirty floors/grout got some special love from Happy Hippo Floor Care! I am beyond pleased with the results. I truly believe they look almost brand new!!! Josh and his team did an amazing job!! I would totally recommend them 100%. You will not be disappointed.
Response from the owner · 2 months ago
Thank you, Elizabeth! We’re so glad you’re happy with how clean and refreshed your floors and grout look. We truly appreciate your recommendation!
Jennifer Bojorquez3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I had such a great experience with Happy Hippo Floor Care! My floors really needed a deep cleaning after all the construction and remodeling in my house, and they did an amazing job. The difference before and after was incredible, the floors look so much cleaner and refreshed.
I also really appreciated how responsive and helpful they were with all of my questions, including giving me advice on how to properly maintain the floors afterward. Highly recommend Happy Hippo Floor Care to anyone looking for quality, professional floor cleaning!
Response from the owner · 2 months ago
Thank you, Amy! We’re so glad we could refresh your floors after the remodel. We truly appreciate your recommendation!
Jessica RojasLocal Guide · 25 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Really cannot say how great of a service they provide. We moved into a new townhome recently and the grout was black on the tiles. After HH got done, the floors looked brand new. Absolutely recommend!
Response from the owner · 3 months ago
Thank you so much, Nick! We’re thrilled that we could restore your tile and grout in your new townhome. We truly appreciate your recommendation and for trusting us in your home. And thanks for the Enpanada.
Caitlin DohertyLocal Guide · 14 reviewsiTotal number of Google reviews Caitlin has written across all businesses on Google Maps, not just this one.
we had the happy hippo team come and do our floors yesterday in newport and they did an AMAZING job. they were efficient and thorough. not only are the floor cleans but they smell clean and fresh! I have a crawling baby who lives on the floor so this was so important to us prior to moving into our new home! thank you guys!
Price assessment: Reasonable price
Response from the owner · 3 months ago
Thank you, Caitlin! We’re so glad we could make the wood floors in your new home clean and fresh for your family and little one!
