Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Customers frequently cite punctuality, professional conduct, and clear pricing as key positives for this Mesa-based junk removal service. Recurring themes include efficient handling of furniture, appliances, and dumpsters, along with responsive communication. However, several low-star reviews highlight discrepancies between initial phone estimates and final charges, with some alleging aggressive billing practices or overcharging relative to the volume of items removed.
Data from Google, last updated November 11, 2026.
1,995 Google reviews we collected
Phrases our text analysis found in 1,484 written reviews
How often each topic comes up in the written reviews
We read 1,484 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kenny showed up early with a young lady and loaded everything quickly.”
“Was scheduled between 130pm to 330pm still no show called again was told they were running late and then wanted to charge me 175.”
“Both were very professional and very friendly, very easy to talk to.”
“I would highly recommend this company for the price, quick response and professional service.”
“Unfortunately, I would have to say, I would not recommend for this reason.”
“Because of my great experience I will recommend HAPPY JUNK TO ALL MY FRIENDS AND RELATIVES!”
“Very friendly and personable and the price was fair!”
“Their business model is to over charge their bin capacity to each customer so that each bin gets charged over 100%.”
“On time, great communication, very easy to work with and very polite.”
“I am so happy to see that there is still professionalism and integrity out there in businesses.”
“The price quote was misleading - I ended up being charge nearly double what I expected.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 1,995 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fast service, excellent staff. I won't hesitate to use them again
Thank you so much, Denis! We're happy to hear you had a great experience with our team. We truly appreciate your support and look forward to helping you again whenever you need us!
Kenny showed up early with a young lady and loaded everything quickly. Both were very professional and very friendly, very easy to talk to. I would highly recommend this company for the price, quick response and professional service. Thx Kenny
Thank you so much, Ron! We’re glad Kenny and his helper made the whole process quick and easy for you! We really appreciate your kind words, your recommendation, and especially your trust in Happy Junk Removal. Thanks again for choosing us!
Always a great experience. Employees are so professional and friendly. Their scheduling is very flexible and they work so quickly. Would definitely recommend!
Thank you so much, Robin! We really appreciate your continued trust in Happy Junk Removal! It's great to hear our team consistently makes the process easy and pleasant for you. We truly appreciate your recommendation and look forward to helping you again!
Kenny and Johnny are both customer oriented, very helpful, friendly and great to work with. Because of my great experience I will recommend HAPPY JUNK TO ALL MY FRIENDS AND RELATIVES! I am one happy customer!!
Ross, we love hearing from happy customers like you! Kenny and Johnny will be thrilled to hear your kind words. Thank you so much for trusting us and for recommending Happy Junk Removal to your friends and family. We truly appreciate your support!
On time, great communication, very easy to work with and very polite.
Thank you so much, Lisa! We're happy to hear everything went smoothly and our team took great care of you. We really appreciate your kind words and your support!
Great work. Super service!
Thank you so much, Courtney! We really appreciate the 5 stars and are happy to hear you had a great experience with our team. Thanks for choosing Happy Junk Removal!
We were very impressed with speed and courtesy. Price was clear and reasonable. Would definitely use them in the future.
Thank you so much, Tom! We're glad our team made the process quick, easy, and affordable. We really appreciate your kind words and look forward to helping you again whenever you need us!
Nice folks to work with. No surprises, professional and timely.
Thank you so much for the great review! We’re glad everything went smoothly and there were no surprises. We appreciate you choosing Happy Junk Removal and hope we can help again in the future!
The crew was early and they went above and beyond in removing a spare refrigerator from our laundry room. I’m very grateful for their efforts.
Thank you so much, John! We're glad our crew was able to make removing that refrigerator a little easier for you. We really appreciate you choosing Happy Junk Removal and taking the time to leave us a great review!
What a professional organization! Excellent customer service and very fair pricing. I would recommend in a heartbeat!
Thank you so much, Mary! We really appreciate your kind words and recommendation! We're so glad you had a great experience with our team. Thanks for choosing Happy Junk Removal!
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts