Google reviewers rate Happy Lemon Tree Service 4.9 out of 5 based on 853 reviews, with the owner responding to 62 percent of feedback. Customers frequently praise the company for reasonable pricing, efficient tree removal and stump grinding, thorough site cleanup, and clear communication. However, several low-star reviews cite unresolved scheduling delays for stump removal, unresponsive follow-up after initial contact, and billing disputes regarding incomplete work or property damage.
Google rating: 4.9 out of 5 from 853 reviews (96% five-star).
Reviews on this page: 852 Google reviews (767 with written comments, 88 with photos).
Owner responses: the business replied to 62% of reviews.
Most recent review: November 11, 2026.
Service: Tree Trimming Service serving Kansas City, Missouri.
Data from Google, last updated November 13, 2026.
Star ratings
852 Google reviews we collected
4.9of 5
5 stars81696%
4 stars91%
3 stars00%
2 stars51%
1 star223%
Praise vs complaints
Phrases our text analysis found in 767 written reviews
97%praise
Praise1,94597%
Complaints523%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response45023%
Quality & results35518%
Price & value34117%
Would recommend32116%
Staff & attitude30815%
Communication1869%
Honesty & trust362%
What customers talk about
We read 767 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a great job, were easy to communicate with, and got the work done quickly.”
“…unds, or answer basic questions, it all funnels to one person who is very slow to respond, if they respond at all.…”
“They are professional,, do a great job with cleanup and we are very happy with their work.”
“Probably the worst customer service I have experienced.”
“Grear communication and delivered as promised, at a reasonable price for the work involved.”
“$Pricey but comparable to other companies.”
“I highly recommend this business for all of your tree needs!”
“…c communication, and a pattern of making promises and disappearing, I can't recommend this company.…”
“But most importantly they were courteous and affordable.”
“Unfortunately, the second interaction was very different; he was rude, dismissive, and seemed uninterested in doing business.”
“Communication was good, willingness to change plans was good, and the team worked well while they were on site.”
“They left a tarp full of dead trees in my yard for 2 weeks and fully ignored my followups about it.”
“I highly recommend them to anyone looking for reliable and friendly tree service!”
“He didn't care that his employee repeatedly called me a liar.”
People customers mention
Paul98 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I hired Happy Lemon Tree to remove a large walnut tree from my yard. The owner, Paul, asked for payment when the tree was removed. I asked about the stump removal as it was included in his quote. He said that's a different crew. I asked if it was scheduled. He said next the following Monday
or Tuesday. So I paid. Cash. My bad. No one showed up to remove the stump. And Paul will not answer my texts emails or phone calls. To all you business owners, communication is key!!! I sure hope I hear from Paul soon or I will be taking further action!
Services: Tree removal
Cory Harman6 reviewsiTotal number of Google reviews Cory has written across all businesses on Google Maps, not just this one.
Very great communication with Paul and the team. They had minimal space to work in but were very mindful of our property. They made sure I was happy with the finished tree and cleaned everything up before they left. Would definitely recommend!
Price assessment: Great price
Services: Tree trimming & pruning
Hannah Friedel5 reviewsiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
We hired Happy Lemon Tree Service to remove two trees from our property, including a large dead oak, along with stump grinding and root removal. Overall, we’re happy with the quality of the work and felt the pricing was fair.
The biggest opportunity for improvement was communication and scheduling. When we initially discussed moving forward, we were told there were openings the following week, which influenced our decision to sign. However, work didn’t begin until nearly three weeks later. There were also scheduling changes and confusion along the way, including the crew arriving a day earlier than originally planned without final confirmation. Once work began, it required multiple visits, and we weren’t always given clear updates on what remained or when the crew would return. We ultimately had to follow up ourselves for a completion timeline after payment had already been collected.
That said, the crews did good work, and we were pleased with the final results. I especially want to recognize Corey, who handled the stump grinding. He was fantastic to work with — communicative, efficient, and professional from start to finish. We really appreciated how smoothly he handled that final portion of the project.
Overall, we appreciate the work the team put in. More proactive communication and clearer expectations around scheduling and completion would have made this a five-star experience.
Price assessment: Reasonable price
Services: Tree removal
Lindsey FangmanLocal Guide · 33 reviewsiTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
Second time using Happy Lemon and they have always been great. Helped us remove storm debris and damaged limbs. Trimmed up our massive oaks and took down our Sticky Gum Ball tree. Much appreciated and our go to tree service guys/gals!
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
cory hamilton7 reviewsiTotal number of Google reviews cory has written across all businesses on Google Maps, not just this one.
I have used Happy Lemon for tree removal and tree pruning. I am not disappointed at all. Communication was good, willingness to change plans was good, and the team worked well while they were on site. I would recommend them to anyone.
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Hannah Cheesbro3 reviewsiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Would not use them again. They left a tarp full of dead trees in my yard for 2 weeks and fully ignored my followups about it. This will be a lesson to not pay my bill until all the work is done. Also the invoice should have what I pay on it. I shouldn't have to guess what the extra $23 was for.
Response from the owner · 4 weeks ago
Hi faith. We’ve reached out a few times. Call office at your convenience so we can clarify
