Harbor Property Management of Long Beach at a glance
Google reviewers rate Harbor Property Management of Long Beach 4.9 out of 5 based on 103 reviews, with the owner responding to 89% of them. Customers frequently highlight fast maintenance response times, clear communication, and professional staff interactions during move-ins and ongoing tenancy. While most feedback is positive regarding reliability and service speed, a small number of low-star reviews cite a lack of communication and unprofessional behavior as primary concerns.
Google rating: 4.9 out of 5 from 103 reviews (96% five-star).
Reviews on this page: 103 Google reviews (85 with written comments).
Owner responses: the business replied to 89% of reviews.
Most recent review: November 3, 2026.
Service: Property Management Company serving Long Beach, California.
Data from Google, last updated November 5, 2026.
Star ratings
103 Google reviews we collected
4.9of 5
5 stars9996%
4 stars22%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 85 written reviews
97%praise
Praise14597%
Complaints43%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3926%
Speed & response3624%
Quality & results2517%
Communication1913%
Would recommend1711%
Honesty & trust85%
Price & value53%
What customers talk about
We read 85 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The people that work here are very professional and do a fantastic job keeping the property.”
“Whenever I have an issue at my apartment and report it, they immediately send someone to help out.”
“I have had a great experience renting through Harbor Property Management.”
“Grossly incompetent.”
“It is refreshing to rent from a property management company that actually communicates and cares about keeping the property in good shape.”
“I highly recommend Harbor Property Management to anyone looking for a reliable and trustworthy property management company!”
“The team is professional, responsive, and genuinely cares about their tenants and properties.”
“…some type of escalation required at the house, and their pricing is reasonable when considering their service level.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Whenever I have an issue at my apartment and report it, they immediately send someone to help out. Haven't had any issues so far. Their customer service is great! Fast and reliable!
Response from the owner · a day ago
Diane Elena, we appreciate your kind note. It is great to hear our team responds quickly and that our service has been reliable for you. We will keep prioritizing fast, effective support for residents. Thank you for sharing your experience.
J
Jose Serrano1 reviewiTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Jose, thank you for highlighting our customer service. We are glad the team's attention and responsiveness stood out. We will continue focusing on helpful, timely support for all residents. We appreciate you taking the time to share this.
N
Nikki T7 reviewsiTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
Harbor Property Management is great! They are up to date on technology and you never have to call the office for assistance. They are expedite with maintenance request….i have been pleasantly surprised…..
Response from the owner · 6 days ago
Nikki, thank you for the fantastic feedback. We're glad our technology makes support simple and that maintenance requests are handled promptly. Hearing you were pleasantly surprised encourages us to keep delivering a great experience.
T
Tamie Washington Ivory1 reviewiTotal number of Google reviews Tamie has written across all businesses on Google Maps, not just this one.
Harbor management is a fantastic company. The people that work here are very professional and do a fantastic job keeping the property. In great condition, I am very pleased with this management company
Response from the owner · 2 weeks ago
Tamie, we truly appreciate your kind words. It means a lot to hear our team is professional and that the property meets your expectations. Your feedback motivates us to maintain high standards. We value having you with us.
S
shawna rolon3 reviewsiTotal number of Google reviews shawna has written across all businesses on Google Maps, not just this one.
Harbor Property is the best prperty Management I have ever worked with. When it comes to maintenance request, they are top tier. Quick, fast and reliable. Communication with them is awesome!!
Response from the owner · 2 weeks ago
Shawna, thank you for the wonderful review. We are thrilled our maintenance team has been prompt and reliable and that our communication worked well for you. Hearing this praise motivates our whole team. We appreciate you trusting Harbor Property.
M
Maria Garcia1 reviewiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Fast response
Great communication skills
Great property
Response from the owner · 2 weeks ago
Maria, we appreciate you sharing this review. We're delighted our team was quick to respond, communicated clearly, and that you like the property. Your feedback motivates us to continue delivering a great experience. Thank you for letting us know.
E
Erik Ortiz3 reviewsiTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
I have had a great experience renting through Harbor Property Management. The move-in process was smooth, and the team has always been polite, friendly, and quick to respond whenever I submit a maintenance request. It is refreshing to rent from a property management company that actually communicates and cares about keeping the property in good shape. Five stars!
Response from the owner · 3 weeks ago
Erik, we appreciate you sharing this great feedback. It’s rewarding to hear the move-in went smoothly and our team has been responsive to maintenance needs. Knowing our communication and care made a difference really motivates everyone here. We’re grateful to have you as a resident.
T
Terrie Moore4 reviewsiTotal number of Google reviews Terrie has written across all businesses on Google Maps, not just this one.
Harbor Property Management Long Beach is great with wonderful STAFF go over and beyond to help with any questions.I live in a 2 bedroom unit . The apartment gets amazing natural light,. Maintenance requests are always handled within 24 hours by a very professional staff. The neighborhood is quiet, and it is a five-minute walk to the job .
I greatly appreciate Harbor Property Management.!
Response from the owner · a month ago
Thank you, Terrie, for the glowing review. We are thrilled our staff could help and that maintenance is handled quickly. It is wonderful to hear you enjoy the natural light, quiet neighborhood, and short walk to work. We appreciate you sharing this and value having you as a resident.
J
Jason Bay5 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
We’ve had a great experience working with Harbor Property Management. Their team has been professional, responsive, and easy to communicate with throughout the process. We appreciate their clear communication and organized approach, and we’re looking forward to building a strong, long-term working relationship with their team.
Highly recommended!
Response from the owner · a month ago
Thank you, Jason, for the strong recommendation. We are glad our team kept communication clear and the process organized, making things easy for you. We appreciate your confidence and look forward to building a long term partnership.
T
Tiffany Cookus2 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
I've had excellent service dealing with Harbor Property Management of Long Beach. The office personnel have always been professional, friendly and prompt to respond to any issues that have arisen. I'm very satisfied with the services they provide~
Response from the owner · a month ago
Tiffany, we appreciate your kind words and are pleased our team has been professional, friendly, and responsive. Your satisfaction is important to us, and hearing this feedback encourages the whole staff. We look forward to assisting you in the future.
