Customers frequently cite Harco Fence & Deck for punctual arrivals, clear communication, and reasonable pricing on fence and deck installations. Reviews highlight efficient scheduling, quality workmanship, and thorough cleanup after projects. However, some low-star feedback describes unresolved structural gaps, delayed estimates, and hostile interactions with staff regarding complaints or scheduling changes.
Google rating: 4.8 out of 5 from 104 reviews (92% five-star).
Reviews on this page: 104 Google reviews (95 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: Outdoor Living Service serving Olathe, Kansas.
Data from Google, last updated November 5, 2026.
Star ratings
104 Google reviews we collected
4.8of 5
5 stars9692%
4 stars22%
3 stars00%
2 stars00%
1 star66%
Praise vs complaints
Phrases our text analysis found in 95 written reviews
97%praise
Praise24197%
Complaints73%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5121%
Would recommend5020%
Quality & results4418%
Price & value3414%
Speed & response3313%
Communication2811%
Honesty & trust83%
What customers talk about
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They produce high-quality work, and I appreciate the effort and professionalism they brought to the project.”
“Would highly recommend them for any fencing, or fence repair that needs to be done.”
“I would not recommend them to anyone.”
“They were reasonably priced, got to us quickly and communicated thoroughly!”
“Customer Service was awful and office manager was nasty.”
“We made a small change and the bid was lowered and was the lowest we received and very reasonable.”
“Received a timely quote, set the appt, they showed up when they said they would and finished in one day.”
“My frustration stemmed primarily from communication challenges that occurred during the project.”
“The estimate process was clear and honest, the plan was well explained, and there were no surprises along the way.”
People customers mention
Mike8 reviews
Exteriors3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Really liked the repair of my fence. The workers came at the appointed time and took all the damaged fence with them when they finished. Would highly recommend them for any fencing, or fence repair that needs to be done.
Response from the owner · 2 weeks ago
Hi marilyn shopper, Thank you so much for this great review. We wish you the best of health and happiness!! - Harco Fence & Deck LLC
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Brian DeVeney3 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Harco was great! Scheduling, consult, and job were all fast and easy. The fence looks amazing and I couldn’t be happier. Highly recommend Harco Fence and Deck.
Price assessment: Great price
Services: Privacy fence installation
Fence type: Wood fence
Response from the owner · a month ago
Hi Emily Benson, Thank you so much for this great review. We wish you the best of health and happiness!! - Harco Fence & Deck LLC
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David Seger3 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I would like to apologize to Harco for my initial review. I wrote it while I was frustrated, and in hindsight it did not accurately reflect the quality of their work.
The reality is that the workmanship and overall quality of the completed project were excellent and would be difficult to match. My frustration stemmed primarily from communication challenges that occurred during the project. Effective communication is a shared responsibility, and I recognize that I was also partly at fault for the breakdowns that occurred.
I have referred Harco to others in the past and will continue to do so with confidence. They produce high-quality work, and I appreciate the effort and professionalism they brought to the project.
Price assessment: Great price
Services: Aluminum fence installation
Response from the owner · 6 months ago
We appreciate your feedback and are glad to hear you were happy with the fence and deck work itself.
We do want to clarify that irrigation systems are not marked through utility locates and are not covered under our contract, which was discussed prior to the project. In many cases, their exact location is unknown during installation.
That said, we did discuss the irrigation line with you and still sent someone out to repair it at our cost of $168.25 in an effort to go above and beyond, even though it falls outside of our responsibility.
We take pride in our work and the overall experience we provide. Given that you were happy with the final project, we do not feel a 1 star review accurately reflects the full scope of the work completed, especially for a small, family owned business.
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Debbie Leonard7 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
We fenced in a large part of our property and Harco was so easy to work with! We have a lot of rock and uneven ground and they did a seamless job. We really appreciated their timeliness, professionalism and the way they left the job site when finished. They were thoughtful and very fairly priced. Highly recommend.
Price assessment: Great price
Services: Aluminum fence installation
Response from the owner · 2 months ago
Thank you so much for your kind words, Debbie! We truly appreciate you trusting Harco Fence & Deck with your project.
We're glad our team was able to handle the rocky, uneven terrain and deliver a fence that met your expectations. Providing quality workmanship, fair pricing, and leaving every job site clean are all priorities for us.
Thank you for recognizing our team's professionalism and timeliness. Your recommendation means a great deal to us, and we hope you enjoy your new fence for many years to come!
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Allen Schreck6 reviewsiTotal number of Google reviews Allen has written across all businesses on Google Maps, not just this one.
Ten out of Ten! Highly recommend. Harco bid the job within 24 hours of phone call and bid was received shortly after. We made a small change and the bid was lowered and was the lowest we received and very reasonable. Harco sent us to the decking supplier who praised their workmanship. Just a 3 week wait until installation. Crew arrived on time each day and got right to work. Crew carefully moved items we left on the deck. Craftsman level work and they used levels and plumb bobs! Full width boards at beginning and end of deck - no cut boards. Jobsite cleaned up each day. Crew adjusted the deck height a few inches from the previous deck removing the step down. Crew had to dig up a downspout drain to install a footing and they put it back when done. Crew put furniture back on deck at end of job.
Passed city inspection with flying colors. Harco was highly praised by inspector - who said he very rarely finds any issues with their work. Again, we highly recommend Harco.
Price assessment: Great price
Services: Custom fabrication
Response from the owner · 2 months ago
Thank you so much for your incredible review! We truly appreciate you taking the time to share your experience.
We're thrilled to hear that everything from the initial estimate to the final inspection exceeded your expectations. Our goal is always to provide quality craftsmanship, clear communication, and a smooth process from start to finish.
It's especially rewarding to hear that our crew's attention to detail stood out and that the city inspector had such positive things to say about our work. We take great pride in building decks that are not only beautiful but also built to last.
Thank you again for trusting Harco Fence & Deck with your project and for recommending us. We hope you enjoy your new deck for many years to come!
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B Zinn7 reviewsiTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Thank you for the wonderful review! We're so glad you're happy with your new fence.
Providing great communication and efficient, high quality work is what we strive for on every project. We truly appreciate your recommendation and your trust in Harco Fence & Deck.
Thank you again for choosing us. We hope you enjoy your new fence for many years to come!
S
Sharon Carey FanningLocal Guide · 12 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
We recently used Harco Fence and Deck to install a fence for us. They were reasonably priced, got to us quickly and communicated thoroughly! They did a great job and would highly recommend!
Services: Aluminum fence installation
Response from the owner · 2 months ago
Thank you for the wonderful review! We're so glad you had a great experience with Harco Fence & Deck.
It's great to hear that you found our pricing fair, our communication thorough, and that we were able to get your project completed quickly. Our team works hard to make the entire process as smooth as possible from the first estimate through the final installation.
Thank you for trusting us with your fence project and for recommending us to others. We truly appreciate your business and hope you enjoy your new fence for many years to come!
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R M8 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Very happy with my new fence. Had a hiccup with getting HoA approval but Sara and Mike were easy to communicate with to reschedule and get an updated quote. The install crew was great. Walked through expectations and the smaller details before getting started so there weren’t any surprises.
Price assessment: Reasonable price
Services: Wood fence installation
Response from the owner · 3 months ago
Thank you for the great review! We really appreciate you trusting Harco Fence & Deck with your project.
We're glad Sara and Mike were able to help work through the HOA delay and keep everything on track. Our goal is always to make the process as smooth as possible, even when unexpected issues come up.
It's also great to hear our installation crew took the time to walk through the project details before getting started. Clear communication helps ensure there are no surprises and that the finished fence meets your expectations.
Thank you again for your business and for taking the time to share your experience. We hope you enjoy your new fence for years to come!
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Earl Wilcox2 reviewsiTotal number of Google reviews Earl has written across all businesses on Google Maps, not just this one.
The Harco team did a great job with our fence. They did exactly what was quoted and finished before expected. Easy to work with and great communication. Thanks!!
Price assessment: Reasonable price
Services: Fence installation
Response from the owner · 3 months ago
Thank you for the wonderful review! We appreciate you choosing Harco Fence & Deck for your project.
We're glad to hear everything was completed exactly as quoted and finished ahead of schedule. Providing quality workmanship, clear communication, and a smooth experience from start to finish is what we strive for on every project.
Thank you again for your business and for taking the time to share your experience. We hope you enjoy your new fence for many years to come!