Customers report that Hardy's Professional Masonry LLC provides fair pricing, punctual service, and clear communication for chimney repairs, bulkhead replacements, and walkway installations. Reviewers note the team maintains clean job sites and often matches existing brick colors on older properties. The company handles both small and large masonry projects with efficient execution, and the owner frequently responds to inquiries. No significant recurring criticisms appear in the provided excerpts, as all listed reviews are five-star ratings.
Google rating: 4.9 out of 5 from 24 reviews (96% five-star).
Reviews on this page: 24 Google reviews (22 with written comments, 4 with photos).
Owner responses: the business replied to 67% of reviews.
Most recent review: September 3, 2026.
Service: Retaining Wall Contractor serving West Springfield Town, Massachusetts.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
24 reviews on Google
5★23
4★0
3★0
2★1
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very friendly and very efficient with the job that was very well done.”
“They showed up the next day to look at the problem.”
“They quoted me a fair and reasonable price so I agreed to let them do it.”
“Mike and his crew did a great job rebuilding the chimney and relining the flue.”
“I would highly recommend them and hope to have them back for more projects!”
“Mike came out to see what we wanted to have done, explained what he would do and provided a very reasonable quote for the job.”
“He is extremely reliable and the work he does is fabulous!”
People customers mention
Mike3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
david laveck1 reviewiTotal number of Google reviews david has written across all businesses on Google Maps, not just this one.
I called because of a leak down my chimney. They showed up the next day to look at the problem. I was aware the chimney was not in good shape and they told me I would need teardown of the old chimney and rebuild. They quoted me a fair and reasonable price so I agreed to let them do it. They came back within a week and were done in two days. They were very friendly and very efficient with the job that was very well done. Highly recommended for your masonry needs.
Response from the owner · a month ago
Hi , thank you for the review. It was a pleasure working with you and we appreciate your support.
Kerry JacksonLocal Guide · 38 reviewsiTotal number of Google reviews Kerry has written across all businesses on Google Maps, not just this one.
Great group of guys. Honest and well priced. Came out for a small job (I thought it might be too small for them to bother with) but they came and did it. So grateful. Great Communication too. Would not hesitate to recommend.
Response from the owner · a year ago
Kerry thank you for the five star review! We are happy you are pleased with our company.
Jill Bilsky1 reviewiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Mike and his crew did a great job rebuilding the chimney and relining the flue. Kept the area safe and clean throughout the process. Highly recommend them.
Response from the owner · a year ago
Hi V, thank you for your glowing 5-star rating! - Hardy's Professional Masonry LLC
Red Rose1 reviewiTotal number of Google reviews Red has written across all businesses on Google Maps, not just this one.
MIke Hardy always returns calls and shows up when he says he will. Excellent quality work and his staff are very friendly. He is also very reasonable with his pricing. Went out of his way to pick up discontinued bricks to repair our front stairway. I am very happy
Response from the owner · 2 years ago
Hi Red Rose, thank you for leaving this wonderful review for us!! We are always there for you. Wish you All the Best - Hardy's Professional Masonry LLC
Heather Morales2 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
We recently hired Hardy’s Professional Masonry to replace our bulkhead and put a walkway in our front yard. They are very responsive. Mike came out to see what we wanted to have done, explained what he would do and provided a very reasonable quote for the job. He and his team were professional and did a fantastic job. The project took exactly the time they quoted us for and at completion we walked through everything that was done. I would highly recommend them and hope to have them back for more projects!
Response from the owner · 2 years ago
Hi Heather Morales, thank you so much for this great review. We wish you the best of health and happiness!! - Hardy's Professional Masonry, LLC
William Mayfield5 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
One stop shop for indoor and outdoor masonry work of any kind.
Professional
Accountable
Reliable
Everything missing from all trades these days. Hardys provides. Thank you for the quality craftsmanship!
Response from the owner · 2 years ago
Hi William Mayfield, we are grateful that you took the time out to leave us a review. Your feedback is appreciated - Hardy's Professional Masonry, LLC
Mary Hunter6 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Mike Hardy came over assessed the job, gave me a fair quote and returned later ti do the work. I was having my front steps and foundation work recemented. It was a great job well done and they cleaned up after themselves. Thank you Mike and crew.
Response from the owner · 2 years ago
Hi Mary Hunter, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Hardy's Professional Masonry, LLC
Mary Pilkington1 reviewiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
We have an older 1940's house. The project included new crown, flues, steel caps, repairs to the fire cook box, re-pointing and power washing. Mike listened and provided cost effective and aesthetic suggestions for these chimney repairs and made an extra effort to match the brick color to the older existing bricks. The work was completed on time and as proposed at a reasonable cost. The patio area was left neat and clean. Mike and his team are total professionals. I highly recommend Hardy's Professional Masonry LLC.
Response from the owner · 2 years ago
Thank you for your 5-star review! It was a pleasure working with you.
Brigitte Freda9 reviewsiTotal number of Google reviews Brigitte has written across all businesses on Google Maps, not just this one.
We recently had to have one of our chimneys rebuilt on our 1960's house. They also repointed our other chimney. Hardy's Professional Masonry did an amazing job, showed up when they were scheduled, and finished the job on time. The pricing was competitive and service/communication were great. I would highly recommend Mike Hardy and Hardy's Professional Masonry.
Response from the owner · 2 years ago
We appreciate you taking the time to leave a review. Happy that you had a great experience with us!
Meredith KayLocal Guide · 19 reviewsiTotal number of Google reviews Meredith has written across all businesses on Google Maps, not just this one.
Hardy’s Professional Masonry is top notch!!
A few years ago, my chimney had become unattached from my home, and they built me a whole new absolutely beautiful chimney!!!
Just recently, while using my fireplace, my damper disintegrated. I knew exactly who to call … Mike came over to check out the situation. Within three days he had restored my damper and left me with a gorgeous remodeled working fireplace ~ which I adore!!!
He is extremely reliable and the work he does is fabulous!!! He gets jobs done quickly and very efficiently!!!
The area where he worked is cleaned up perfectly so the only way you know he has been there is from the stunning and solid work he leaves you with.
I highly recommend Hardy’s Professional Masonry. Mike is easy to talk with and does amazing work!!!!!
Response from the owner · 2 years ago
Thank you for your 5-star review! We're always looking to provide the best service possible.
