Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Hargrove Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%81+12.2Craft & service 20%23+4.6Value 10%30+3Momentum 8%69+5.5Track record 7%46+3.2Accountability 5%65+3.3Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORE

Hargrove Roofing

Houston, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 5.0★ from 200 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Hargrove Roofing is better than 62% of roofing contractors.B
62
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Hargrove Roofing is better than 81% of roofing contractors.A
81
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Hargrove Roofing is better than 23% of roofing contractors.D
23
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Hargrove Roofing is better than 30% of roofing contractors.D
30
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Hargrove Roofing is better than 69% of roofing contractors.B
69
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Hargrove Roofing is better than 46% of roofing contractors.C
46
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Hargrove Roofing is better than 65% of roofing contractors.B
65

Reviews for your job

Customers hired Hargrove Roofing for 6 kinds of job.

Hargrove Roofing for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$4.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 48

All 4 Google reviews tagged “Gutter installation”

Melissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Josh came by my house set up appointment to inspect roof. He was very pleasant and respectful of my time and home. We came to agreement on roof replacement. Team showed up on time completed work that looks amazing. If you walked around the house you would not have even know they just installed the roof, everything…

Gutter installationRoof inspectionRoof repair
Carol14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service!

Customer photo from Carol's reviewCustomer photo from Carol's reviewCustomer photo from Carol's reviewCustomer photo from Carol's review
Attic venting installationGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality
Stefanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hargrove was a pleasure to work with! They made the entire process easy and took the reigns on working directly with our insurance to get as much as possible covered. Their crew worked hard and were quick to resolve any mishaps. I would not hesitate at all to recommend Hargrove!

Gutter installationRoof installation
Inung5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Everyone I have met Raymond from Hargrove Roofing, he has been excellent very knowledgeable, I am very pleased with my new roof, I would highly recommended. Sri Bissett

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality

Price

$17k+71% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation30$11k–$23k
Roof repair17$638–$8.2k
Roof inspection16$539–$12k
Roof repair for storm & wind damage6$2.0k–$18k
Gutter installation4$638–$4.1k
Attic venting installation3—

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