Google reviewers rate Harley's Heating & Air Conditioning 4.9 out of 5 based on 633 reviews, frequently citing punctual technicians, clear communication, and fair pricing for furnace and AC repairs. Recurring themes include thorough preventive maintenance and reliable scheduling for long-term clients. However, some low-star reviews describe missed appointments, unresponsive phone lines, and concerns regarding part costs compared to online alternatives. The owner replied to 40% of the total reviews.
Google rating: 4.9 out of 5 from 633 reviews (96% five-star).
Reviews on this page: 633 Google reviews (433 with written comments, 5 with photos).
Owner responses: the business replied to 40% of reviews.
Reviews from Google, shown as published (original wording, unedited).
DN
Darin Nelson9 reviews
★★★★★
Professional and speedy office team that got me in the next day. Elijah and Bryson showed up as promised and saved the day! Completely professionally and knew their stuff! They shimmied up on the roof and fixed what needed fixed. Cleaned up everything when finished. Completely fair price for what was needed. Thanks everyone at Harley’s and I will definitely be referring you to people I know!!!
Thank you so much for your 5-star review, Gale! We’re thrilled to hear that you found our service to be on time and reliable. At Harley's Heating & Air Conditioning, we always strive for excellent customer service, and it's wonderful to know we met your expectations. We appreciate your support!
Very thorough, friendly, professional technician. We always choose Harleys as they are prompt and reliable with easy scheduling.
Price assessment: Great price
Price: $1–200
Services: HVAC system maintenance
Response from the owner · 4 days ago
Thank you so much for the fantastic review, Cathy! We're thrilled to hear that you find our technicians at Harley's Heating & Air Conditioning to be thorough, friendly, and professional. Your loyalty means the world to us, and we're grateful for your trust in our prompt and reliable service. Looking forward to serving you again!
Randy was excellent! Very professional and very friendly. He let me know step by step what was wrong. I would highly recommend Harleys for great service!!
Price assessment: Reasonable price
Price: $400–600
Services: HVAC system repair
Response from the owner · 4 days ago
Thank you so much for the fantastic 5-star review, Karla! We're thrilled to hear that Randy provided you with excellent and friendly service at Harley's Heating & Air Conditioning. Your recommendation means the world to us! If you need anything in the future, we're here to help.
Great service with friendly people. They are very prompt to respond to any questions, concerns or problems.
Services: HVAC system maintenance, Heating system maintenance
Response from the owner · 6 months ago
Thank you so much for the fantastic 5-star review, Lori! We're thrilled to hear you had a great experience with Harley's Heating & Air Conditioning. Our team always strives to provide friendly and prompt service, and it's wonderful to know we hit the mark for you. We appreciate your support!
Top notch service! Extremely knowledgeable technicians, fast, efficient and on time. I highly recommend Harley's for all your HVAC needs.
Price assessment: Great price
Price: $300–400
Services: HVAC system repair
Response from the owner · 6 months ago
Thank you so much for the 5-star review! We’re thrilled to hear that our technicians provided top-notch service for your HVAC needs. Your recommendation means a lot to us at Harley's Heating & Air Conditioning! We look forward to assisting you again in the future!
You guys did a great job for me ! I had an issue needed taken care of quickly & you were able to make that happen ! Anxiety gone ! I would recommend you again , no questions asked !! I’m willing to always call you first from now on !! Great service !!
Price assessment: Reasonable price
Price: $200–400
Services: HVAC system repair
Response from the owner · 6 days ago
Thank you so much for the awesome 5-star review, Nancy! We're thrilled to hear that our team at Harley's Heating & Air Conditioning was able to resolve your issue quickly and put your mind at ease. Your recommendation means the world to us! We look forward to being your first call in the future. Thanks again for choosing us!
